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UScellular & T-Mobile

3.0 (2 reviews)
Closed • 10:00 am - 7:00 pm

Services - UScellular & T-Mobile

Internet service providers

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2 years ago

Josh at US cellular Muscatine location was awesome and really knows his stuff. I highly recommend him.

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7 years ago

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First Avenue Satellite

First Avenue Satellite

(1 review)

The person who answers their phone is nice…read more Other than that, my experience was markedly bad. I had to call to clarify my order several times, and despite this, the field tech who came to install things was still unaware of half of my order and therefore had none of the supplies to set us up with internet, which is the only service we really wanted; they had convinced us that bundling would be the better deal in the long run. He discovered while he was there that First Avenue could not in fact provide the high speed internet that I was promised, so I asked him to cancel my order before charges were applied. "No problem," he said, "just let me know by 3:00 tomorrow that you for sure want to cancel, and I'll make sure your service doesn't get turned on." He emailed me the following day saying that he was not able to cancel my order (as he assured me he could), and instructed me to call Corporate DirecTV. Once I got through all the automation of Corporate's customer service, I found out from a corporate rep that First Avenue had activated my service 5 days before they were set to install it. This meant that the 24 hour grace period had long passed, and I was looking at a $400+ early termination fee, and nothing had even been installed! The corporate rep was surprised to learn that my service had been active for so long without actually being installed, and he said certainly it's not proper to be billed for service prior to installation, yet a bill from First Avenue is en route to me for the service I did *not* receive between 8/6/15 and 9/5/15. If you're reading this, hopefully you're in an area that is covered by the mainstream providers. Though it can be a hassle to deal with the big companies, like CenturyLink and MediaCom, they are so much better equipped to deal with customers. Spare yourself the trouble.

From the owner: First Avenue Satellite, proudly serving all of Iowa, Western Illinois and Northern Missouri for all…read moreyour DIRECTV needs. As your local authorized DIRECTV dealer, we offer the very best in satellite TV packages with superior local service. Call us today to cut the cable and we can set you up tomorrow (next day install is subject to availability).

UScellular & T-Mobile - mobilephones - Updated May 2026

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