Josh at US cellular Muscatine location was awesome and really knows his stuff. I highly recommend…read morehim.

My husband and I were looking into getting new phones. His phone was 4 years old and he was…read morewanting to upgrade. Mine was a year and a half and giving me problems with charging. As we walked in we were greeted by a sales rep from behind a desk. We explained our situation and she asked for our phone number to look up the account. She then asked from across the room with a store full of people how much our monthly bill was. Very unprofessional. I was caught off guard by this and didn't see why she needed to know this - was she planning on paying my bill? Didn't she already have access to that info through our account? - so I just responded I didn't know. The sales rep still behind her desk reacted with surprise and said " you don't know how much your bill is?! Oh well I guess I can look it up for you." A moment later still with a room full of people and still behind her desk she tells us from across the room that it's $110.xx. She then goes on to tell us about whether or not we can upgrade and that my phone is past its warranty and I still owe $300 on it. We knew all that already and now the entire us cellular store does too. My husband asked about a promo he had heard and the sales rep said it's for new customers only. I get that and it can be frustrating but there was no mention of other offers or assistance what so ever. She didn't mention any solutions for my phone's difficulty with charging (a great time to sell a wireless charger... if only I had thought of that at the time! ) By now my husband was so turned off by the sales tactics that we decided to think on it for a bit. $300 with no idea how much it might be for a new one was a lot. We were pretty sure the rep either pegged us as the kind of people who want/need the lowest monthly payment possible with no regard to final value or didn't know how to sell to any other type of consumer. We ended up going to Verizon to see what they could do. A sales rep immediately offered user of their wireless charger for us without even asking and explained several options to us. We ended up transferring two lines, buying two new Note 10 pluses (5g!... didn't know about that before! ) adding an additional two lines for our teens asking with getting the promo phones for them. All this with unlimited data for $60ish more than we were paying at us cell. After 18 years I wish we're would have switched sooner.

He fixed my screen quick and easy! definitely going back for any of my screen repair needsread more

Tom came out to replace my phone screen and we discovered that the back glass was also damaged. He…read morereplaced the screen, and we made arrangements to replace the back after a replacement was ordered. After the back arrived a couple days later, he reached out and made an appointment. He actually showed up on a Saturday morning to make the second repair. Both times he came to my house. He completed the repairs in just a few minutes. His communication was excellent and I felt that the cost was very reasonable, especially for both repairs being a house call. I highly recommend him for repairs! The first repair was under the insurance on my phone as he does repairs in my area under Asurion. The second repair was out of pocket as it wasn't covered. It was a huge savings over the about $250 to replace my phone. Also, I didn't have to drive anywhere and drop my phone off, plus I didn't have to go through all the time and hassle of moving all my data and settings into a new phone.

This is the first time I'm ever reviewing a FedEx store. Felt the urge to write a review due to the…read moreamazing staff here. In particular the man who worked two Friday nights ago. He was so extremely welcoming and helpful. Even offered and helped packaged half the boxes for me while I was packing the other half. What is this kindness??? Never witnessed or experienced this elsewhere. This brings the Midwest hospitality to the next level. Thank you!

Very annoyed. I am a college student and I had previously made copies of 2 pages from my workbook…read moreat this store but when I went in and had a different employee she told me she couldn't make copies for me because it was copyright. Okay I understand that. But don't have one employee say they can make copies for me and the other tell me no. The same lady who told me no was also the same lady who took 10 minutes to copy something out of a magazine-which I'm sure is copyrighted-for someone else. Never going back here again. Employee was older and very rude.

Services is impeccable and done with a warm genuine smile!! Absolute Knowledge of each and every…read moreappliance they sell and install and will always be there for you. I cannot say about Jeff, Josh and Kelly and the professionalism and confidence they have extolled for so many years. JR

Dependable, honest and fast. They have did repairs for us for years and I would highly recommend…read morethem to anyone will not buy any washers, dryers or refrigerators from anyone but them. Long lasting appliances!!! Remember you get what you pay for and thsy are A++

Been a customer with this company for 4 years now and I've always had good quality service with…read morethem. I love how they keep in contact just incase they need additional information from me or to keep me updated on my repairs like a professional business should. Great job guys! DO NOT CHANGE A THING!

Brought in a basket case Leica and Eric worked his magic! Replaced the curtains and did a CLA. Took…read moretime to get the parts but the result is amazing! Has also repaired a Nikon AF lens for me. Absolutely outstanding work!