Came in to get a temporary screen on my old phone so I could transfer my data over to the new, Max…read morewas highly knowledgeable and helpful with the transfer! Will definitely be coming back if I have anymore phone issues in the future!

I googled local cell phone repair after my camera lens broke and decided to give this place a try…read more I was able to make a same day appointment online. The gentleman who helped was very knowledgeable and very helpful. He gave me a quote and it was very reasonable. He had to work completed in the time frame he originally provided and did great work. Highly recommend!!

The owner contacted me and was extremely helpful and willing to resolve the issue, he set up an…read moreappointment for me to have someone look at the frame of my phone and either fix it (for real) or give me a full refund so i can send to insurance. The full fix was going to take days cause they'd have to gut the whole phone and on the phone this was never mentioned. I was told that because i also had a battery put in (which was aftermarket and had information smudged off of it in two places i noticed) that i would only be refunded $140 of $180. Sure you put in a new battery, but i cant really use it..i'm sending it to insurance (Which will cost me $200 deductible ). so i can have i truly fixed phone. I wish i could give a better review, but they weren't going to help me until i gave a negative one (initial offer was only %15 another 139 charge). And i'm still out $40 and right back where i was before. The initial person looking at my phone apparently thought the bend in the phone wouldn't effect another screen as it had the last. The actual technician seemed very knowledgeable. All in all unfortunate, but a huge hassle.

Absolutely pathetic with the work they do. I went to get the top screen of my 2ds xl replaced,…read morewhich was the only thing that was broken, only to get it back with a cracked bottom and top shell, dust/dirty bits that are inside the stop screen, and the bottom touchscreen's touch not even working! I brought it back to them to get the bottom screen fixed, and after I got it, while it senses taps, the touches are never in the right place, even with me calibrating it multiple times. Absolute waste of money. Their student discount, is abysmal, and the service is just so bad. More things are broken getting my device back, than what was originally needing to be repaired. I recommend looking at another repair shop and staying away from this one as much as possible. Spend your money on a better service, and for those who actually deserve it.

Todd was super nice and helped me get a new battery in my tile quickly. I really appreciate the…read moregreat customer service!!

Just got my phone repaired there with a new glass top and they even sold me the expensive cover to…read moreprotect the glass. Less than a month later, I drop it on my foot and the glass under the "protective cover" shatters, while the protective cover is fine. Called them to ask what they could do for me, in the way of at least some kind of discounted fix, and they told me they couldn't help me. These guys are definitely NOT the guys to go to for phone repairs.

Spoke to a manager at the location in Iowa and he said that my Apple Ultra 2 watch is a fake. I…read morealmost wanted to tell him, "you're a fake!" The people at the smartphone plus can't tell if your watch is an authentic apple watch. Becareful sending anything in through the mail because if you get it back it might not be the same. I sent him proof of purchase and he still went on talking about it not being authentic. Who knows what they did with my watch? Im about stop by somewhere they can check out my watch to see if they removed anything. Also, i had them examine the Air Pods and the manager said it was a fake because of the buttons. Wtf are you smoking? Just check to see if the noise cancellimg function works. These people working there should pay whatever they qoute you especially when they are receiving exactly what they are told they are buying. I shouldnt have to think about what if they think its fake and then they send back a fake one.

The staff is a bit rude with the customers almost giving an arrogant experience. Won't be coming…read moreback. The process to get help in the first place takes forever as they only hold 2 employees ready to assist at a time so you will be waiting there for awhile if more than 2 customers are there. Ive also heard a couple bad experiences from friends of irreparable damage done to their cellphones. I don't recommend them or their repair service!

I do NOT recommend The Fix for phone repairs. Went here to get my phone screen replaced last month…read moreafter an issue with the touchscreen, and the person who replaced the screen did not put my phone back together properly, causing my phone to be unusable if not on wifi, poor audio, no network signal, camera problems, and not being able to vibrate. The person who replaced my phone screen also did not address these issues when I brought them up prior to checking out as I did not have any signal after he "reassembled" it. He also did not issue any receipt. I had to take my phone to another repair shop (All About Phones in Iowa City - HIGHLY RECOMMEND) to put my phone back together properly. The person at All About Phones was able to determine that the person from The Fix didn't put all the screws back in, and the ones that were in were in the wrong spots. The aspect that makes your phone vibrate is now missing from my phone (phone will not vibrate without it - person at The Fix just didn't put that component back in). My antenna was not properly reconnected, so I had no signal, the camera and audio outputs weren't working because they were not connected properly and had the wrong screws in place interfering with their connections. It was not even properly sealed back together. Update: the screen the fix put on my phone has to be fully replaced now because it had so many issues with neon lines showing, ghost touches, dead zones where no touch would register, and being completely unusable. It's worse than my original screen that I had replaced. If I could give zero stars, I would. Will be trying to contact this company for a refund.

The guy working was the rudest person I've ever dealt with, walked out after a few choice words…read more Not sure how they stay in business. Went to the cellphone kiosk and they were half the price that the douchebag quoted me. Avoid the Fix at all cost.

I wish all vendors were as responsive as Austin at Parametechs. Within minutes of texting him, he…read moreresponded and arranged a time to fix my daughter's broken iPhone screen. He was professional, polite, speedy and provided a much needed service at a more than fair price. Great local business.

From the owner: ParameTechs. Your one stop shop for affordable Apple repairs, parts, devices, accessories, &…read morecustomizations.

Stuff has changed. He was very nice and kind…read more But now, the female stuff is so mean. She replaced my screen without necessary and got money. The thing was that my iPhone was forced to shutdown. But she mentioned screen's cracks caused it. I never understand. Because previous guy fixed same event without replacing screen. I'm sure she deceived me.

Excellent value and customer service! Replaced the battery on an iPhone 5c in 15 minutes. Glad I…read morecame here.

I broke my computer screen and was so worried and stressed because I needed for school. All the…read morepeople at technology associates were so kind and helpful. I had apple care on my mac but was still worried that they would charge me (a broke collage student) lots of fees for repair. However they were able to get it fixed within the day and only charged me the apple care rate. Charles especially was the reason for the quick turnaround, even during the time of part shortages. Thank you for everything and I will be going back if anything else needs fixing!!

These guys are great!!! I had to drive 45 minutes to drop off my computer. Every time I had a…read moreproblem they were able to fix it and fix it rather quickly. Very detailed on what they did and what I may run into in the future. Great value and I hope they never close.