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    Authorized Retailer UScellular & T-Mobile

    3.0 (2 reviews)
    Open 9:00 am - 7:00 pm

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    5 years ago

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    10 years ago

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    Verizon

    Verizon

    (5 reviews)

    Andrew Sadler was awesome! Got two new phones, and he made the experience quick, effortless, and…read morehelped us get some great prices. Highly recommend going to him if you want to upgrade or switch to Verizon.

    I normally do not go out of my way to leave a negative review. Most of the time when I've had a…read moremediocre experience I take it as such and go on about my day. But this store has got to have the worst customer service I think I've ever encountered. I placed an order for the new iPhone 14 promax before Christmas. I was told I will be contacted by the store when my phone has arrived. I was also given a tracking number I looked at the tracking number and realized that my phone had already been sitting at the store for a few days and I was never contacted so I reached out and was told "yes your phone is here you can pick it up whenever it's convenient for you" so I went and got my phone. Everything seemed just fine then I was having issues with the new phone not even a week later so I contacted them again and they had said they'll need to find the same phone as none of those phones are able to be ordered any longer, no fault of theirs, but I was told I will be contacted in a few weeks time. I once again had to reach out to see what the results were, was a phone found or not? I was told yes, a phone was found, but never given a date that I needed to pick it up bye, I was currently out of the country and was not able to get to the phone until after I return. While I was out of the country, I received a text message stating that I will no longer be able to pick up the phone because it was outside of the timeframe, which I was never given, it seems that I had to go out of my way to get the answers that I wanted but they were so quick to tell me that I can no longer pick up this phone when my "time" ran out. I never received a phone call from this establishment, it was all through text message, so now I still have the same phone that occurs the same problems and was told that I'll have to go through warranty and it will no longer be a new phone and almost likely be a refurbished phone. I am not happy with the service received at this store, and I will most likely go out of my way to go to a different Verizon location in hopes to receive better service.

    DISH

    DISH

    (5 reviews)

    East Town, Downtown

    Oh hell no. We just…read moremoved to a new house and needed to get some type of TV service going meaning the choice was between cable (nope, sorry never again), DirecTV or Dish. Dish currently has the best pricing and so I went online to set it up which should be a relatively simple process, right? Nope. I won't go into the long, horrible story but I'm now on my third rep over 4 days and between online chat and the phone, it's well over 2 hours of my time. Bottom line, they messed up during the credit check process and ended up "locking" me out because they pinged it so many times. They promised a call back to complete the process which of course never happened and when I finally did get set up complete they tried to bait and switch me to a more expensive package. On top of that, more than one rep tried to get me to give them a second credit card number - even though they acknowledged the first one worked just fine. Super, super, super shady. The whole process was time consuming, inconvenient, frustrating and more than a little sketchy. There are very limited choices for TV service in this market and I believe all of them suck. Know that Dish is no exception and in fact, sucks HARD.

    OMG-they suck! I was promised a $100 visa gift card when signing up. I guess that comes through…read moresomeone else-Not Dish. Never received it. Was also promised I could have Illinois Chanel's because we live on the border-Nope....they won't do it. My review is.......0 I will let all my family,friends,co-workers, strangers..........everyone know that what you promise is no good! Tammy

    Authorized Retailer UScellular & T-Mobile - mobilephones - Updated May 2026

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