Great people, great service! I called to check on internet service for my in-laws who are…read moresuffering with terrible connectivity and service with Century Link, Robert, one of the owners, called me back and was incredibly helpful and personable. My in-laws are outside of his service area, so he spent considerable time checking in with other options. What a pleasure to have personal service instead of corporate arrogance!

I've been frustrated with many of the providers in town, but I've been pleased with Quantum. Last…read moreyear when we were having so many bad snow storms, almost all the internet providers in town went down but we still had quantum up and humming along. There's still down time, but I expect that of all internet companies. Most of the time, fixing it is as simple as rebooting the router. I just appreciate being able to reach a local guy without going through the headache of listening to an automated help service. I also appreciate that they're not one of the major companies trying to screw over people and I think they'll be dedicated to net neutrality no matter what happens.

0 is real rating. Verizon is worst cell phone company I ever dealt with. Don't use them as they lie…read moreright to your face and do NOT give a Military discount and I tried canceling my account and they hung up on me, I drove in to a corporate store and they would not cancel my account either. They are desperate for customers but don't believe anything they tell you and run the other way!!!!

Bixby on Samsung suddenly appeared and after an hour of trying to turn it off, searching forums on…read morehow, etc. we were stymied. Last ditch effort - go to Verizon store where phone bought. Young lady at Verizon store in Columbia MO immediately understood problem (apparently more than a few people experience this.) She was able to show us how to get past the different interface that occurs when Bixby Talkback in charge, and where to change settings to turn it off. Saved us hours of searching for the big clue - use two fingers to swipe not one when the talkback interface is in charge. Great service. Thanks!!

Matt M came out to check my modem etc. Upgraded installed beautifully…read more Excellent service Debbie B

If I could give negative 10 stars I would. Socket is the absolute WORST utility provider I have had…read morein 50 years. I cancelled my service 2 days into a billing cycle and they charged me for the entire month. I returned 2 routers and they charged me for one that was "dirty". 5 months after a service call they billed me $200. with my monthly bill without notifying me. If you need internet service and SPECTRUM is available in your area, I would highly recommend SPECTRUM!

I have been paying for 300mbs service since MediaCon forced me to upgrade from 100mbs a long time…read moreago. I have been complaing to them that internet service is not stable and that speed test shows speed is in the 20 to 50 mbs range. If there is anyone that is thinking about getting services from MediaCon DON'T TRUST THEM!

The worst internet service ever. Constant outages and service disruptions. If you work from home,…read morefind someone else.

I had Socket for several years. The service was erratic, and at times took a long time to fix…read more I final decided to switch to another provider (and I am very happy with them.) I had a heart attack, and was not able to cancel until the last day of the cancellation period. I discovered that Socket wasn't answering the telephone that day. They charged my credit card for a full year's service. I contacted them, requested a refund. They kept promising a refund, but it never arrived. I'd go without Internet before I ever dealt with Socket again.

Socket is a great Internet Service Provider with local tech support, reliable service, and honest…read morebilling. Most of their services don't have a contract because they believe in their service quality.

We live in an area that had horrible internet service until we were told about Wave and started…read morewith them in November 2021. We are very pleased with the service, speed, and have referred family and friends to them. In the past internet outage or slow service was always a problem, costs kept increasing and we had used every option available to us prior to hearing about and signing on to Wave internet. All of those past issues are no more and the time or two that we have had a question, the staff at Wave are on it and get it taken care of immediately. They are unlike big companies who could care less about their customers. We highly recommend Wave internet service!

The internet service they provide works as advertised, but when it comes to having and outage the…read moresupport and communication is terrible. I am in the Festus area and when I had an outage did everything, they asked for me to do but always had to reach out to them to find out what was next, then would get could be few days before someone to get to me. Which is unacceptable when you depend on it for work. If you are going to be in the area you need support in the area. Then when cancelling I called to see when a check would be sent for service not used. they were unsure and could not give a timeframe when that might happen. Like I said product work but the customer service side leaves something to be desired. Also, I did have access to my account, but I am unable to access it now for notes and billing

We went to get a new phone for business use earlier this month and Sam took great care of us! He…read morewas very helpful and professional and he asked the right questions to ensure he met all our needs. Sam helped my uncle make his existing personal phone more user-friendly and checked to see if there was a cheaper plan for my husband and I. He gave us all the discounts we qualified for in terms of accessories and plans. His approach was consultative rather than pushy, which was refreshing. We will definitely go back to this location and ask for Sam when the need arises!

Total lack of adequate staffing and allow people to skip the queue. Always reminds me why ATT…read morecustomer service is total crap