(It's about 1:30). We walk into the Staples, immediately we were asked if we needed anything, yes…read morewe did. They matched the Black Friday deal that we found online. When we made it to the checkout, we got our saved items. When we asked about one of the deals (spend $10 or more you get a free "easy" button, we didn't know when it expired, maybe 12:00). We spent more than $10, the deal has been expired. We got the button for free anyway! Great place to visit.

Very rude, I said thank you, they didn't speak!! Just all around unhappy employees. If you don't…read morewant to take Amazon returns, don't take it out on the customers!!!!!

I work as a digital/traditional artist for a company on the west coast and my computer is…read moreabsolutely crucial for my success each and every day. Today's start was extremely stressful as my computer locked up and would not restart. I was not able to produce anything for my job. I called Gigahertz Garage and Josh answered. He made time to look at my PC and one hour I was there and then on my way back home and everything is now working AMAZING! If you need QUALITY computer support with professionalism and a sense of urgency, They are the place to go. Also.. I bought this computer before Gigahertz Garage was an option and purchased from a "professional" online retailer (CyberPower PC - YUCK), I paid for extended repair and paid extra for a quality build. The build was terrible and their resolution was and would always going to leave me without a PC for up to a month (two weeks to ship and two weeks for repair) I'll NEVER go that route again and anything in my future will go to Josh.

From the owner: At our company we pride ourselves based on one simple thing, our builds. We offer the highest…read morequality computers that you can buy and each one is configured by you, the customer, down to the simplest detail. Every build comes with free shipping, 1 year of parts and labor warranty and non-stop technical support! Our builds are assembled and shipped from right here in the United States and the best part, no 1-800 numbers to call! You get a live person every single time from in our store! After ordering your build you can expect it to be built and shipped within 3-5 business days

I took my computer which was running Ubuntu to them to have Windows 11 installed. I provided a new…read moreversion of Windows. When I picked up computer I paid the bill, took the computer and left without testing it. Big mistake. When I got home and turned it on there was no keypad or cursor when I was in Windows. I took it back and was told that it was missing the driver and they hadn't been able to find it. I gave them the email and number of the company that manufactured the computer which has the drivers on its website. Today, I called to check status and was told no one had gotten back them. I asked them if they were going to be able to get it working and the guy I was talking to started going on making excuses and hung up on me. I called back and asked to speak to the owner. I asked him why he had not simply called the company to get the info. He said the phone call would be too expensive since it was a Chinese number. I told him I had an internet phone with low rates and that he could use it to call. I also told him I was disappointed that they have given back the computer and charged me for installing Windows when he knew it was not fully functional. The owner's response was terrible. He told me it was my fault for buying a "cheap" computer from overseas and that I was lucky he didn't charge me for the 12-13 hours they had into it. I guess that he had forgotten that I had the original receipt that showed substantially less time. Not my idea of customer service. Caveat emptor.

Excellent customer service! They are knowledgeable and so accommodating. I didn't know what part to…read moreorder, but they quickly gave me all the info I needed to do so.

suuuuuper late to this review but I got my phone screen replaced here a few years ago and it was…read moreone of the most efficient and professional phone repairs I have ever had. The service was excellent and that replacement screen never had a single glitch. Awesome service, anyone from Knox College reading this should for sure go here for phone repair.

From the owner: Here at The Phone Aholic, we specialize in Cell Phone, Tablet, iPad, and Laptop Repairs…read more We also specialize in Cell Phone Carrier Unlocking. Do you have an unused Cell Phone? Sell it to use for Top Dollar.

Mike took our call and guided us through some troubleshooting when my mom's phone microphone and…read morespeaker weren't working after dropping it. Got it working! He was generous with his time and answered all our questions. Very friendly and helpful. Would highly recommend!

He was very professional and told me exactly what he had done step by step. He's fair priced and…read morevery quick about getting it done. It took him less than 45 min to replace my screen. Definitely recommend!

I went to have my screen replaced on my phone. I've used these services previously. This store is…read moreno longer there. A person next door told me they had closed 2 months prior. If business no longer open, take down the website.

Called about my wife's phone taking a swim, they got me in quickly and had the phone dried out and…read morea new screen installed in about 30 min. The young lady that helped me was very friendly. And this all happened in the last hour of them being open for the day. I will definitely go back if we have phone issues again.

The two gentlemen in the Jacksonville , IL did a outstanding job on my phone. Looks like brand new…read more Service was excellent and the repair was done in a fast manner. I will definitely keep you in mind. I'm a return customer for sure. Thanks again guys.

Got my iphone 8 plus repaired here and they fixed it but the screen would glitch so they did it…read morewrong. The screen activates in the bottom left corner. If I am playing a game it totally messes up especially in geometry dash. DO NOT RECOMMEND.

Whoever was working and i took my friend there to get his phone fixed and the worker was rude as…read morecould be. Never going there again!!!