1. UScellular & T-Mobile Authorized Retailer

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McPherson, KS

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UScellular & T-Mobile Authorized Retailer

4.0 (1 review)
Closed • 12:00 pm - 5:00 PM

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10 years ago

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Verizon

Verizon

1.0(4 reviews)
0.0 mi
Available by appointment
Shipping

The staff here is seriously feels like they play DND in the staff break room all day or something…read more and you can tell they have no clue what their job actually is. So I had my phone screen break. I wasnt sure if i had insurance on said phone right ? so i drive an hour and 30mins to this version in Mcpherson, and as soon as i walk in i state how my phone broke and i need to see about getting the screen replaced. Before i could even finish my sentence the staff member by the name Harris or harrison i believe quickly states "oh get your phone out and go to this website and start a claim through there" now if i wanted to do that do you think i would of drove to the store? then i have to repeat again that my phone is broke and my other phone needs wifi to work, He then says that hes not able to get on the computer for another hour, so i just leave right, go home get connected to WIFI and TRY to see if his shitty advise even makes since. He tells me i need to go online and ERASE my find my iphone through icloud, so i go through the icloud and follow his steps and it erased everything on my phone. I then take it back to him and tell him what happen and i need it fixed. and HE SAYS WITH A SMILE i can't do nothing with it like that as he didnt just send me home to do this shit. I have more than 25+ people in my family who go through version not including their kids and every single one of us are no longer EVER continuing our plan with version NOR will EVER EVER PURCHASE a phone through them, and you didnt just lose a costumer you lost a whole family and future generational renewal and income all simply for hiring the wrong people how sad is that!

My wife and I have tried to use this place twice and both times they were worthless ! Last week I…read morebought a new phone and I wanted to have them just transfer my stuff from my old phone to my new one. They wanted to charge me $40 to do it. I said even if I am a Verizon customer and the guy said yes. I went to the Verizon store in Hutchinson and they helped me do it FOR FREE !!! I will never recommend this store.

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Verizon
Verizon
Verizon

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uBreakiFix by Asurion

uBreakiFix by Asurion

2.3(22 reviews)
46.7 mi
•$$

Every time I go here, I get the best customer service no matter how busy they are. I have gone to…read moreother cell phone shops to ask about fixing a cell phone, maybe replacing a screen and they acted so burnt out like they were so busy and made me feel like I was crazy to think they could do it that day. At UbreakIfix they are so professional and do an amazing job. I have never had an issue with any of our family's phones after taking it there. They have always done it the same day that I have asked for help. And now they are partnered with Assurian insurance which makes it so easy to make a claim from home and then you can just go straight to the store and give them your phone and they have the repair in the system. I had forgotten I had phone insurance when I went today to get a screen fixed, it was going to cost me $139, but the tech asked me if I had insurance and stood there patiently while I made the claim on my phone and found out I did have insurance and he saved me over $100 because my fix is only going to cost me $29! There were probably eight people waiting behind me Because he was very patient and helping me do all this, but not once seem pressured to hurry up or make me feel uncomfortable because I was holding up the line. I highly recommend this place for your device repair shop because they do more than cell phone repair!

Took a week to "fix" my phone screen, which is peeling away from the "tape" used. Also, I can only…read moremake or receive calls on speaker. Ridiculous

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uBreakiFix by Asurion
uBreakiFix by Asurion
uBreakiFix by Asurion

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UScellular & T-Mobile Authorized Retailer - mobilephones - Updated October 2026

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