when I went in with my partner to get a piercing bar, the worker behind the counter was super rude…read moreto her. It was an older man and it wasn't the owner, he also seems a bit seedy and was vaping inside the store. Everything is ridiculously priced up and there isn't many affordable things. £60 for a tshirt!?!? There is a good-ish selection but other than that

The guy working behind the counter was horrible, I went in to buy the directions and he told me it…read morewas £5 each when it's 2.50 on ebay with shipping. I've never seen it so expensive and had bought it in this shop for cheaper before, so I asked about the price and he told me something along the lines of "buy it online, itll be the only place you can get it when I close down thanks to people like you" and thanks for "wasting his time." Appaling customer service. Thanks for wasting MY time with your shitty attitude and prices. Also, the owner feelt the need to pose as a customer in the comments of this same review, which I posted to their facebook page in order to defend their actions. Just awful customer service and attitude all round.

Great place for nail salon supplies!read more

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Monsoon is a relatively new addition to the Hill Street having only been here a few months. Already…read morethough it is one the most popular shops. This shop only has women's wear and small selection of children's. They also have some of Accessorize's stock (jewellery and bags). Most things in here are absolutely beautiful. Bright luxurious colours and the evening dresses are stunning. However they are all well out of my price range so I'll be waiting for the January Sales. The window displays are always done in a beautiful way making it very tempting to go for a look in here. I even like the strong expensive looking carrier bags you get here!

Oh how I danced in the aisles when I know Monsoon was comeing to Middlesbrough!!! Very accessible…read morein the middle of the popular Hill street centre, which boasts a rooftop car park. The shop is on one level but boasts such lovely floaty clothing.There is a good range of colours and all the garments I have ever seen are quality and well made. You willnot be dissapointed. There is a small part at the back of the shop where you can look for your accessories to compliment your outfit. This isplaced alongside a childrens range where you can buy the most beautiful clothing and have your child coordinate! Shop here and be inspired by the most beautiful garments :) Very nice staff too!

This is the smaller of the two New Look shops in Middlesbrough Town Centre but I prefer it because…read moreit's less busy, easier to find your way around and I've found they tend to have smaller sizes in stock more often. They still have queues at the till sometimes, especially during sales but that's to be expected. It's also very handy because it's closer to the bus station so if I buy lots of stuff I don't have to walk across the town centre with it all.

This is one of two New Look stores in Middlesbrough centre. This is the older one located at the…read morebottom of the Hill Street close to Primark and next door to home bargains. have always found this to be much quieter compared to the newer one and wondered why it is still open but anyway. In this store it's mainly casuals, jumpers, fleece, plain tops etc although the shoe bit is quit good, often better than the big department in the newer one I find. There is also a small bit of underwear, Inspire, the brand for size 18+ and 915, the children's section in new look. The accessories are very poor with very little choice. Changing rooms are brightly coloured and have a massive seating area. There is also plenty of them.

This is a small Dorothy Perkins store with a lot of stock crammed in so on busy Saturday afternoons…read moreit is hard to get around the store and difficult to find what you're looking for as it's like a jumble sale. That being said, they stock all the latest DP ranges, including small sections of Tall, Petite and Maternity wear. You can come and go in the changing rooms as you please. If there's an assistant on the door they'll hand you the standard disc for the number of clothes you've got, but you don't have to wait for an assistant to allow you to go and try clothes on. The staff are chatty and friendly so a visit to this store is not a terrible experience.

This store is opposite Next on the main shopping strip. Next to Wallis so it is very easy to find…read more However this shop is quite a small one but does stock some of the nicer clothes from their collections especially the party clothes. There are only a limited selection of changing rooms down stairs but up some very steep stairs there is another floor which has the Tall and Petite range as well a corner for shoes and accessories. The changing rooms up here are much more spacious. Due to it's small space it can get quite busy especially when in the sales it gets to buy one get one free where there are many bargains to be had.

Fress was completely unprofessional and seemed to carry hatred towards Muslims. Accused of stealing…read moreafter making a purchase. Security ran after my cousin when she was halfway down the street. This could've been handled in store. They searched her and her entire belongings and once she proved no thief happened, employee still held a disrespectful attitude.

Nice designer clothing but poor staff attitude - be warned!…read moreThe previous poster is right about the decor and the spaciousness and it is worth a visit just for this but the staff, I feel, can be a little off-putting, so bare this in mind if you visit.

This branch of T K Maxx is located in the new Captain Cook's Square in Middlesbrough town centre. I…read moremust confess, I prefer the branch on Teesside Retail Park. This branch is all on one floor, and seems a bit jumbled to me. They sell clothing, shoes, bags, toys, ornaments etc. I always like to take a look in if I'm in the town centre, as I would hate to miss a bargain, and you CAN get bargains here, but you have to be lucky, and you have to be prepared to rummage for them! I personally find the clothing expensive, even though it is discounted. But they do carry a nice line in reduced price toys and games, although I don't think they have a big a selection at the Teesside Park branch. There always seem to be queues at the check outs, too.

A large store, which is spacious and well laid out. They…read morestock men's, women's and children's clothes, homeware, toys and other bits and bobs. Well worth a visit, as you can pick up some designer bargains. Sometimes you can queue for a while as it gets quite busy. The children's toy section is usually quite good.