Fress was completely unprofessional and seemed to carry hatred towards Muslims. Accused of stealing…read moreafter making a purchase. Security ran after my cousin when she was halfway down the street. This could've been handled in store. They searched her and her entire belongings and once she proved no thief happened, employee still held a disrespectful attitude.

Nice designer clothing but poor staff attitude - be warned!…read moreThe previous poster is right about the decor and the spaciousness and it is worth a visit just for this but the staff, I feel, can be a little off-putting, so bare this in mind if you visit.

Box Clothing sell designer clothes for women and men - you can buy smart, casual and sporty stuff…read morehere although be prepared to pay designer prices! Some of their stuff is a bit 'chavvy' for me but some is really nice, although I refuse to pay £50 for a strappy top so I often just go in for a browse and don't buy! The staff sometimes make me feel uncomfortable, I can almost see a look in their eyes that says "you don't belong in this shop!"

I visits this shop when looking for things for my brothers or boyfriend and usually find quite a…read morebit for each of them in there however I do feel quite intimidated by the staff as they watch your every move. I like it when a member of staff asks if your ok but if you say yes I expect that to be the end of it, not them following you about. However the range of stock in here is good and it is much better priced than Topshop is for girls. They stock everything for boys including jeans, tops, knitwear, shoes, underwear and accessories. It is also very easy to find this shop being on the corner.

This is one of Marks and Spencer's more modern shops and has recently had a bit of refurbish. It's…read morea large one with a huge women's wear section and food hall on the ground floor and up stairs there's the cafe, children's wear, underwear and mens. Some of the staff I find are lovely women but others I have been disgusted at the way they look down their nose at you, especially some managers! Not very encouraging for the company! The queues move quickly here and I like the fact this shop has some toilets for everyone, not just customers of the cafe!

Very large department store having had a recent refurbishment. Spread over two floors linked via a…read morecentral escalator. You can access this shop either by the doors which lead outside to Linthorpe road which is the main shopping area in Middlesbrough or via The Hill street shopping centre. The food hall stocks a wide range of food, from Sandwiches to more substantial food for bigger meals. There is a park and collect service which is fab when you buy a large amount of food. There are plenty of fashions available for all ages both male and female as well as a good home department which sells furniture. You can finish you shopping experience with a visit to the Cafe which as well as drinks serves small snacks.A bureau de change is sited upstairs A very nice shop, well lit and presented and as you would exoect with Marks and spencers good customer service.

Primark sells extremely cheap clothes for women, men and children…read more The store is always very busy so be prepared to fight through crowds and wait a while at the till. The clothes aren't always great quality but you get what you pay for - cheap and shoddy clothes! (That's because they're made in sweat shops by children) The store often looks a disordered mess with clothes on the floor and in the wrong place, especially the underwear section as most of the knickers are just arranged on tables. Overall, I avoid this shop as much as possible and only go there as a last resort.

Huge, always busy, this store is good for cheap clothes. You can get bags for as cheap as £3 and…read moretshirts for about a £1 at times. I do have a few clothes from there that have lasted me a while. This store is very big, it has mens, childrens, womens, accessories and then towels and bed stuff. I don't like it because no matter what time of day you go in, it's busy and messy. I can cope with it, but it's so crammed that it's really hard to find anything in there. The queues are always long and the staff aren't always that polite because they're so rushed off their feet that they just try and get you to hurry up and be on your way. In the more positive side of things, it's good for a bargain, I like it for cheap clothes that I don't mind wrecking and I like it for plain socks and tshirts to wear under things.

This is located on the main high street, just near the Cleveland Mall. It's small and very…read moreexpensive, it used to have half mens and half womens clothes but now the womens section is really small. As a result I haven't shopped in it much since. The staff are all very polite and helpful, it does have a nice shoe selection with modern day shoes. Sales are the best time to go to USC, they're all at least half price and then they often are on buy one get one free as well. I got £160 worth of clothes for £40 - a dress and a coat. I was pretty chuffed with that! All the latest fashions are here.

Despite it's huge lettering on the front, it can be easy to miss! If you're walking down the main…read morehigh street, you come to the a cross roads where there are some black benches and a silver tower. Turn to walk down the street so you're walking past with BHS on your right and it's just on the left there. As you'd guess by the name it pretty much only sells shoes, but they are all highly fashionable shoes with the latest designs in. They also do baby sized shoes (the little baby uggs are so cute!) and I've never have them not have my side. The staff are really polite and helpful, always ready to assist you. It's not a very busy shop but it's nice. The prices though are very high!