Rarely do I ever request a design however, I felt that this was pretty simple and cute for the holiday so I asked for this design. The tech first could not find a gold for the rainbow, and then proceeded to give me this quality of design. if she did not feel comfortable or capable of doing it, she should have told me and given the job to someone else or just stated it would be better not to do a design. Recently, I have felt rushed and given poor quality at the salon so while it is convenient to my house, I will drive elsewhere for quality service. read more

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Very disappointed, they ran late and then rushed so much the manicure was rough and did not feel relaxing. They did not listen to what I wanted, even though I clearly showed them the shape of the nails I wanted. They did not even put nice cream on my hands at the end. DO NOT go here if you a pleasant and timely experience. read more

Quality is bad for the money .The lines were horrible and was not straight . I dont know If ill be back . read more

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Horrible service .. they seem extremely put out having to provide the service you are willing to pay for ! Not to mention the quality is mediocre at best ! Don't bother going remember nail salons are everywhere! They could have a goldmine in our area but... read more

I went in for a pedicure. Nam, who was doing the pedicure, cut my toe; it blood profusely. I still had to pay for the pedicure, I was never not even offered a cocktail. I will not be going back there. Praying that I don't get infection where I was cut. I will not be returning. read more

I have been going to USA Nails since it opened, being very loyal. I thought they were nice till this week. I had my nails done and for some reason, I don't know, my nails lost the colour and turned cream. I went in to have them redone this week and was treated badly. They said I must of done something it couldn't be the polish. And they did them for free, and made me feel bad and said next time this happens I will pay. How sad is this it wasn't about the money, now that is the last time I go there. read more

I've been to this place several times because they are the closest salon to my home, but I won't be returning. I actually gave this place another chance because they are so close to my home. Simply put, the owner is the demise of the customer service. He work is terrible, and he's arrogant. Each time that he's done my dipping powder job, I was not happy. He's rushes through the job, missed applications to strengthen the nail job, doesn't shape the nail, and has cut me because he's was moving so fast. My nails looked like someone applied globs of polish, so they were lumpy. They didn't look natural at all. I've been getting dipping powder for a while now, so I know how natural it can look. For my last appointment, I attempted to avoid being waited on by the owner by making an appointment with Brian who sits next to him. When I arrived for my appointment, Brian was busy doing someone's nails who was getting a pedicure at the same time. So they started with my pedicure. Then I was suppose to get Brian afterwards for my manicure. Well, Brian started my nails but then the owner pulled him away to do a pedicure. The place wasn't even crowded, so I'm not understanding the rush to give the other customer a pedicure. So I ended up with the owner again! This time, I mentioned that my nails were too thick the prior times before and asked if he smooth them out some. He was dismissive of my request and told that he had to do it thicker. That was a bold face lie! He just did NOT want to take the time to do the job right. Let me add one more thing. About 2 appointments ago, I heard him call someone who was a no show. He left them a voicemail stating that they were rude and that he didn't want their business. Yes it's rude to not show up for an appointment, but how unprofessional and unnecessary of him to let a voicemail and say that. The owner is just rude most times that I've been there. Enough is enough. After multiple chances, I'm moving on. Save your time and money and don't go here. read more

Was excited to come here because my friend has been going there for a long time. I was told it was $33 but then when I went to pay it was $57. It should have been communicated if the price has changed. read more

Let the picture speak for itself. I was told this was normal. This isn't normal, this is a very sloppy dip manicure. read more

USA Nails & Spa - Honestly one of the worst manicures I've ever had - Nail Salons Near Me - Palmetto, Florida

Very inconsistent practices. I have been here a few times because of the location but never again. I got a dip and the owner rushed thru my service. Skipped several steps and he was Constantly getting up and doing other peoples toes. Didn't smooth out my nails and they are lumpy. He also started engaging in a political conversation with a client about illegals, taxes and Trump which in my opinion was highly inappropriate for a nail shop. They lady had the nerve to ask him was he a citizen!? Ridiculous and very uncomfortable. Also the owner is a bit of a creep. He calls women sexy. They offer drinks but the service is terrible. I will not recommend this establishment and i will not be back. read more

Nice place ok Staff I guess lol sorry. not good pedicure would recommend place on 301 and next to Publix over this place read more

Sunny who I believe is the owner of this establishment is one of the rudest people I have ever met. He continuously argued with me when I went in for my nails, said it wouldn't look right I told him exactly what I wanted and how to do it, and he did not. As I was getting my pedicure I was told I was childish for being ticklish, and treated extremely disrespectfully. He told us to come in and talk about it and he may give us a refund if it happened. All he did was tell me it was my fault was not listening to what I was saying just kept arguing. He does not care about good customer service all he cares about is money. I do not recommend this place to anyone. read more

Sonny was excellent, did exactly what I wanted with my nails and very happy with my experience! read more

USA Nails & Spa - Nail Salons Near Me - Palmetto, Florida

I do not recommend this salon. I was really hoping for the best since it was close to my house. The girls are on a timer to do pedicures. "Boss" man watching them. I had three nails broken in three days. Same price as better shops but shoddy job. Going to make the 30 minute drive to my former shop. Thumbs down. Oh no read more

USA Nails & Spa - Nail - Nail Salons Near Me - Palmetto, Florida

Update: 1 year later just as good! I love going to Kim. She's an older woman and she is super thorough and I love the shape she does. Thank you guys for staying consistent when lots of businesses and getting lazy! read more

USA Nails & Spa - Pink Malibu pedicure. Bubble Bath by OPI (110) - Nail Salons Near Me - Palmetto, Florida

You won't regret going to USA Nails! The have great service, great people, and great price!

I hate even writing a bad review, but speaking to the owner today didn't work....My friend and I have been monthly customers here for over a year. We make appointments during the weekday, when it's never busy so we aren't rushed but can also get in and out. We're also very good tippers. When we first started going here, it was great. We love Brenda, Sam & Cindy. The issue seems to be with the owner, not the rest of the employees. They send out monthly coupons to your phone through text, for 5-10% off. My friend has never received the text for some reason and each time they just go ahead and discount her tab at the end because they've never been able to figure out why it won't go through to her phone. Today, they went ahead and discounted hers again, but when I showed mine, they said it was expired and wouldn't honor it. I also must add that my nail tech had to stop in the middle of my treatment for 20 minutes to go do something else, which put me behind my friends pedicure, so she then had to wait on me 25 minutes after she was done! They used to take the time and give you a nice calf/foot massage (since you're paying $60-$80 for a pedicure!!!!!!) but they don't do that anymore. My feet were in the water for 5 minutes today, total. At one point, the owner came in and was snapping at all the employees and they all just looked at him like he was an idiot. Strange. We felt more like we were in the way, other than paying customers. Today was the last straw, and we won't be back. read more

Emily an I went today got new set of nails an pedicure. Everyone is so nice an everyone was so friendly. An I have to say they did outstanding job on both of ours. We Will definitely be going back for sure! read more

This place is awesome. The staff was incredibly friendly and were so welcoming. Not to mention they have a FULL BAR with complimentary drinks! Need I say more?! The pedicures were reasonably priced and the chairs were really nice massages. They also do eyebrow waxing right in your chair to speed up the time. I had the best experience at USA Nails and will be going back there again! read more

This salon is located very close to my house and I love going here every time. The complementary drinks are nice but the staff here are even nicer! Sunny the owner loves to banter and make everyone feel like family. Cindy and Sam are the best at pedicures! They do not have a run of the line basic 20$ pedi, but I find it worth it to pay more for their deluxe experience. I have not tried out other services besides nails but the place is always clean and friendly! They are set up very well for safe service during COVID also! read more

I went to this place a few times but won't be going back. The service is horrible they give you a hard time with doing your nails how you want them. When you try and correct them it's a problem. I've never had a pedicure that take 2 almost 3 hours. gel polish was coming off before the night ended. This place sucks read more

Do not let the owner near your nails! He's very dismissive and rushes through the service. I got a dip. He didn't touch my cuticles and my nails look all wonky from uneven cuticles. He cut my finger multiple times. Will NOT go back to him. Brenda did my nieces nails and she was absolutely wonderful and my nieces nails look great. If you do go here, make sure your appointment is with Brenda read more

I like USA nails I was just laughing with Sunny because it literally took him 20 minutes from start to finish to do my acrylic fill that's one thing I hate about other nail salons it takes so longgggggg loving USA nails! read more

Well, this hurts me to say as I loved going here - i took the chance (shame on me) on getting lash extensions. Since i got them on Friday I have been in pain. The tech used way too much glue, the lashes she uses are hard/ feel like needles, and i literally have lashes above my lash line (noticeably)! I called Saturday to let them know they were hurting me with no answer (i was out of town unfortunately), i called again Monday (they are closed) and called first thing this morning. The sister let me know she was sorry and to come in for a refund. I showed up & Sunny the owner let me know he won't be giving me a full refund as he doesn't see the issue. I let him know i was in pain & my eye is clearly swollen.... he said he can give me back half since his policy is 3 days? But it's been 3 days today (since Monday they are closed). I let him know i would be letting whomever i can about my experience even though I was a religious every other week goer because of this experience. He laughed and said let the whole neighborhood know as he didn't care. I was in tears by the time i left. iam never a negative star rating person, but i can assure you I will never be back. PS this is your warning - don't get your lashes done here! read more

Love this place! #2 pedicure is so relaxing. I recommend Usa Nails & Spa! Friendly, & clean.

Love the staff and Sunny the owner is great! The service is wonderful! My husband and I often go together for pedicures and a great laugh with the crew (the free drinks do t hurt either)! Highly recommend! read more

This has been my go to nail salon for the last year. I love Sam and Cindy. For the last several times I keep letting them know I am not receiving any text messages and they tell me they don't know why but never give me the 10% off. Today they actually gave me 5% off but my friend who always receives the text messages had 3 but they all expired 4 days ago and they would not honor her discount. She explained to the manager the issues we have had and that I was not able to receive it and goes sorry nothing I can do. Also I finished 20 minutes before her because Cindy left her to do a face mask for someone else. Which my friend wasn't very happy but didn't complain and said fine but then she couldn't even receive a discount. We loved going there but we will not be going back. read more

I had a pedicure, the Polish looks like my toddler did it. Cuticles are a mess too.55.00 dollars later and I need to get another pedicure.

Open bar, funny and friendly staff, and great massages. My girl loved it and we will back.

They sat me down right away , offered me a drink , I showed them what I wanted he said he could do it no problem (I get the same design every year during Christmas thought I'd try somewhere new) once he already started & it was time to paint he told me he couldn't do what I asked for & wouldnt take my nails off or refund my money . The manger was rude & argued with me the whole time. Honestly completely upset that I'm stuck with these plain white nails for my first family Christmas pictures . I would've done something else more Christmas of he just told me from the beginning he couldn't do what I wanted read more

I enjoy my time at USA Nails. The salon is very clean, the products used are good and I am very happy with the results. Sunny is my nail guy (and entertainment). Cindy is my pedicure professional and does a great job. Everyone is very friendly. read more

Love this place! I drive an extra 10 minutes to go to this salon even though I have 5 or so salons closer, they are so friendly, a HUGE variety of dip colors, and the place is so clean, not to mention they have a full bar! read more

This place is a fucking scam my bestfreind and I went there for her to get her nails done and the guy that did her nails was weird and saying things that made us both a little uncomfortable saying that he wanted my friend to be his big baby and to top it all off he charged us 45 dollars when she only asked for a full set of acrylics which stated in there website was 25 he charged her for gel polish and the length of the acrylic nails he never explained any of those charges before hand waited until he was done doing her nails and explained it when we were questioning the price. read more

i've been there 2 times now the first time wassnt bad so i went back and the second time was so bad the shape is completely different from other nails and many of them are not the same length read more