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8 years ago

Worst service ever!! The short Dark hair girl sits with her back towards you and they move like f ing snails looking lost. Get it together.

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Navy Federal Credit Union

Navy Federal Credit Union

2.5
(61 reviews)

I am a Disabled Navy Veteran, I went in to open an account and I was told that there was one person…read moreahead of me and at that point I expressed to the young Hispanic lady that I was In somewhat of a hurry but I would go ahead and wait, and I would leave and come back another day if I needed to. Now upon observation, the entire staff is of a Latin heritage, and by the way that I am writing this review it is obvious that it is not meant in anyway of being prejudiced. So as I am waiting the rep finishes with the person that was ahead of me, spends some time with her colleagues chit chatting and then calls a person ahead of me for a express service ‍ Only one rep. Working now as I am writing this they are done with that person as wand are now chit chatting again and I am waiting. Let's see what transpired from here. So they hd again called another person ahead of me for another express account, so at this point I was on my way out and asked the young lady " so today is a bad day to open an account then right " she tried to console me. Long story short I had to call NFCU so that they could call into this branch and have them ready to open me an account when I arrived. Nice work Moreno Valley, I would suggest that you have a corrective action meeting and express to the staff the difference between personal and business behavior.

Spent all morning trying to find out what the interest rate is even though I've already filled out…read moreall the paper work and everything nobody's called me in a week. I've been able to get a hold of anybody in a week. I do not recommend you to go with this credit union because you'll lose the good rates I lost the 5.5 and now it's back up. I lost a 5.1 and it's gone back up all that's happened is since the first of the year with this company they're the worst

USA Checks Cashed - departmentsofmotorvehicles - Updated July 2026

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