It takes less than 30 minutes to fill out your forms! I had the best customer service, they were so…read morefriendly and patient.

Manager is very rude, has an attitude. Very poor service! Tried to resolve an issue and he started…read moreyelling off the top of his lungs. He needs to be fired!

Wish I could give them ZERO stars! I'm visiting San Diego…read moreand had a couple payroll checks to cash. I came here and the little Asian woman gave me a hard time. I've never been there before, so they had to do some verification, understandable. Then she asked all these suggesting questions about why I have two checks, why are they dated one day after the other, my job title and such. She then had to call payroll at the company I worked for for further verification. She got that then claimed she had to speak to their bank. She then tells me (after getting verification) that I couldn't cash my check. I ask why and she says they couldn't disclose why. Like how are you telling me I couldn't get my money and can't tell me the reason? I literally felt soo extremely uncomfortable and it made me feel as if they were assuming I was attempting to cash a fraudulent check. DO NOT come here. Esp if your blk. Go down the street to USA Checks Cashed across from Walmart. They were great and cashed both my check... oh and they have a lower fee for processing your check!

Never gonna cash my check here again the employee treated me like I was stupid cuz she kept asking…read morethe same questions over & over again, then when I was done she said she had to take my photo before she gave me my money, I've been in this place before to send money & I cashed my check last year with no problems, so from now on I'll be cashing my checks somewhere else..

Maria did so well and the process so easy thank u!I had no issues and it was very smooth.read more

It's a good place to get a quick loan! It'll take less than 20-30 minutes if you're new. They have…read moreupdated software (card readers) that the agent had some trouble with, so he ended up giving me cash. I would not advise trying to get a loan through their online website. The agent I spoke to said that it's not as efficient as going in person.

Staff is always friendly, plenty of material to understand the mechanics, plenty of firms and pens…read moreavailable all the time. Although parking is limited there's plenty of street parking. overall great service.

Mayra Rivera was the best ever I was treated with respect from the time I walked in I'm disabled an…read moreI really did not understand some of her questions she helped me an also let me know my gross income I 2asnt rushed Ms Rivera And Gizzelle ARE AWESOME I RECOMMEND THEM TO ANYONE.. YOU CAN TELL THEY LOVE THE JOBS AN HAVE GREAT SPIRITS I WALK IN SAD I WALK OUT HAPPY THANK YOU LADIES

If it was possible to give zero stars I would. Horrible service. Horrible greedy people. I paid off…read moremy title loan yet they still repossessed my car and now I'm fighting to get it back. I'm taking their sorry behinds to court.

Fast friendly and convenient and I love the new online app as well enjoying the processread more

The best service you will get compared to any other payday loan company. Extremely professional…read morestaff and good communication. Been going here for a few years now and they feel like family! They mail you discounts, give out cash for referrals, run small contest with incentives, and always have snacks and drinks waiting for you in the lobbyl. Always a good experience !

Worse experience I received at this Location, the staff had bad customer service and no greeting…read morewhen I entered the business facility

I am not happy with this company, I tried to pay loan with debt card except, instead they said they…read morecould not take payment since an ACH had gone thru, don't do business with this company, but I did get a text it was do after the fact that I tried to pay, even when I called and was on hold for a long time, the employee, said he couldn't find my info, Do yourself a favor don't do business here. I now have to wait 4 extra days for this to clear. Bad business. Don't even deserve 1 star.

I really had hoped Sandra (Representative) wouldn't have given me a hard time this morning. Please…read morehigher ups read this post, this is one of your employees, I've been a customer with the national city branch for 2 years and never had any issues with Juan, Monica or Alondra! No issues with Desiree at the Euclid location. I greeted Sandra today, didn't even acknowledge or welcome me as a customer. The reason is because I came in to cash a $85 check and Sandra was literally giving me $8,500 without even verifying the check nor even contacting her manager to let her know. I had told her, what are you doing the check is only $85, Sandra didn't even acknowledge and say it was as her fault . That was one of the 3 times she's had an attitude with me. Today's experience was horrible, I really wish I hadn't come in to this location at all! She was literally yelling through the glass while I was telling her how bad her service is. I really don't need to get into detail, I just need to share my experience and hope this gets settled. I am not happy with Sandra at all!!!! I really don't like posting negative reviews , my personality is the total opposite of Sandra! Please management have a talk with Sandra and when she apologizes for her actions then will I remove this 1 star review

Have only used the money order services and have been met with friendly cashier/employees. This…read morelocation is on the busier side and luckily they have divided the "loan" side of the business with a separate window/employees to the other check cashing/money order side. Unfortunately, I was initially going to give a glowing review for the discounted money orders that I received last month for 25 cent each. Then come this month to find the price raised and had to pay $5 for using a payment method other than cash. Completely the opposite of saving money, when Wally World (aka Wal-mart) charges $1 and no fee for using your debit card. Will no longer be coming here for money services.

Maggie, was Very helful by explaining everything in detail. I would definitely come back!read more

I was waiting on by Alejandro. What a pleasant experience and kind young man. He went through…read moreeverything so I could understand and even though he was ready to close he made me feel as if I were his first customer of the day. Thank you for your service and patience.