My mom has been with Villa Rancho Bernado (Victoria Station) since June last year. Most of the…read moreCNAs there are very friendly and responsive. My mom is also very lucky to be under the care of two outstanding and caring nurses , Qian and Carol, since she started here. I'm very happy to see how my mom adjusting so well there and thank you Victoria's staff for helping my mom. Theresa

Just a quick update 48 hours after we still have no information or an incident report as to what…read morehad happened to Mom. They continued to do their investigation and say they're gonna have a meeting on Monday to discuss it with staff. Meanwhile, the family is left in the dark with no clear answers as to what happened from the perspective of the nursing facility

after i broke my femur and it was screwed back together and an addid rod…read more i was moveed to carmel mountian about a day after surgery. the first week is a blur, maybe due to pain medication. on the second week i was mostly alert. we started thearpy, patty and andrew worked me hard for the next two weeks. between patty and andrew i was shown many ideas to help me use a walker and keep minimum weight on my bad leg. the day staff is probably under staffed and very bussy . all the staff are usually up beat and friendly. the outstanding person is bryon ,the day head nurse. food is generaly ok sometimes even good. i would recomend carmel mountian to any one in need. but you would not choose this for a vacation.

Warning for those who depend upon a motorized wheelchair for mobility and safe and proper seating…read moreneeded due to a disability. This facility will not accept a motorized wheelchair in their facility, even if we said it would just be parked in their room so my loved one had a proper and safe place to sit that can be adjusted to their needs. After hearing this we never admitted our loved one. Care at home was a much better and safer option for us.

Went to Proactive in late 2020 and early 2021 during Covid. Staff created a safe environment with…read moresocial distancing, masks and sanitizer. Jon, Sam & Erica were my primary team and did a great job of helping me rehab my knee post surgery. I actually looked forward to my visits and would recommend this location and staff to any and all. Always prompt, challenging and engaging.

I have been coming here for months and now I'm finally over it. Appointments are hard to schedule…read moreso you have to schedule 2 months ahead to be safe (no online scheduling, phone only), and now they've started canceling my appointments 2-3 days out with almost no options for alternative appointments given how jam packed they try to make the schedule. Mostly DIY reception with iPads and a kiosk that is clearly an offsite answering service, therapists will be juggling 2-3 patients at a time with interns filling in the gaps, etc-- the whole operation reeks of massive cost cutting for profit. Going to look for better service providers elsewhere

A Hidden Gem in San Diego…read more I discovered IMTI through a complimentary chair massage they offered as a perk in my company a month ago -- and that one session completely hooked me! The massage was so incredibly good that I walked away feeling like I was floating on clouds -- light, relaxed, and free of the neck and shoulder tension I'd carried for years. Tucked away in Rancho Bernado near the little intersection of Bernardo Center Dr & West Bernardo Drive, the building is really a hidden gem. I heard that IMTI is a medical massage therapy center, which is different from vast majority of therapy centers in San Diego. During my body assessment a week later, I found out that injuries from an old fall were being aggravated by the weight training I'd been doing without enough stretching or muscle awareness. Mario patiently explained everything and recommended soft tissue rehab and corrective exercise before I resumed regular workouts -- and that advice has made all the difference. I've now completed four rehab sessions, and the deep tissue massages here remind me so much of the authentic Ayurvedic massages I've experienced back home in Kerala, India -- deeply healing and rejuvenating. Saturdays have become my "rejuvenation days," when every tensed muscle feels cared for, loved, and restored. For medical massage, I've been seeing Chris and Mimi, both exceptional and caring professionals. On the training side, I've worked with Mario, Marquis, Camille, and Chris -- all amazing, knowledgeable, and truly invested in their clients' well-being. I took up a one-week workout trial before signing up and absolutely loved the small group workouts and personalized attention. I can't wait to return to those sessions once my recovery is complete! Thanks to Chris, Marquis, and Mario, I've started understanding my body, my muscles, and even my pain in a completely new way. IMTI has truly transformed how I care for myself. This is hands down the best discovery of 2025 for me -- and I can't stop recommending it to all my friends!

Discover the root cause of your pain. Pain is often a sign that your body is out of alignment. IMTI…read moreaddresses all musculoskeletal issues, helping you restore proper alignment. Whether you're new to fitness, a desk worker, a youth athlete, a weekend warrior, in the military, or a professional athlete, IMTI has the solutions you need to relieve pain, prevent its return, and optimize your performance.

I would like to say how great our experience has been with Leticia, the concierge, at the Remington…read moreII. She is always happy to greet visitors and help with any needs the residents have. She is a real gem and an asset to everyone.

This is a copy of a letter to Remington Clubs Business / Corporate office sent February 25, 2025…read more My Father moved out of Remington on February 20, 2025: I am writing you to express my complete disappointment as to the services he received at Remington since his move in date of September 2023. First, I want to start off with the issue of someone entering my father's locked apartment (with a security key) on December 31, 2024, at approx. 9:45pm. When I spoke to you about this incident the following day (January 1, 2025) you assured me that a few things would happen immediately; first his locks would be changed ASAP (that never happened) and I would receive a call from the "Executive Director" of Remington the following day, of course, that never happened either. I never got a follow up call from your office as to what happened with these promises. I understand after a conversation with a resident from the fourth floor that someone came into his apartment (uninvited) with a security key on or about 3:45pm January 28 or 29th. It appears the security of the residents is somewhat lacking. Also, the housekeeping staff that "cleaned" my father's apartment on a weekly basis did a very poor job. Quite frankly given the amount of money he spent on rent we would have expected a higher level of service. Speaking of rent, the issue of him being overcharged for two months after my mother went to Memory Care in November was completely unacceptable, especially when we were given written assurances that it would be taken care of immediately after the first month (reference my letter dated December 23, 2024). FYI, we notified your office a few days after she entered memory care that she no longer would be a resident of Remington yet it took over two months for it to be resolved. Regarding the elevator issue in my father's building that was inoperable from November through the first part of January; it is hard to believe how Remington allowed residents of that age group (and health) to be inconvenienced in that way. In addition, there were several times his AC was not operable during a heat wave and staff was unresponsive - not to mention he had to spray his unit for bugs. Also, we were assured that his carpet would be cleaned once a year - of course that never happened. This certainly does not reflect the "Five Star Living" your company advertises. The one area where Remington did excel was the food service, which for a Senior Facility, was exceptional. Also, the serving staff was very patient and attentive to the residents, however, literally everything else there, all aspects of the service and the age / condition of the apartments considering it's 2025 now, was very sub-par given the price point. Finally, I read a review on Yelp from a Tawny Lysak (dated November 2024) that reflects her unease over the treatment her mother received at Remington's Club II in October 2024. I understand there are two sides to a story but given the staff's inaction on several fronts I believe every word of that review. Rest assured I will post this letter word for word on as many review portals for Remington Club as possible. Thank you. Robert Fusco

I am happy I am at Casa! I have been here 15 years, 87 years old, and I am happy! I have a 3…read morebedroom (1 I use as office) and I love the employees, and residents like a big wonderful family. Food is especially GREAT!!! Activities are fun!!! Transportation is safe and I don't have to have a car. There are apartments available, you can move in right away!!! Come on over!!!! You will love it also!!!!

This is a rating for marketing team. I contacted Casa through their web form online. There was no…read moreresponse from Casa at all but an immediate response from Friendship Village of Tempe. Not sure why did it happen. Does marketing team at Casa work for another non-profit CCRC at Phoenix, AZ? Hard to say, but clearly something wrong is going on at Casa. Update: I've been contacted by Casa, short time after posting this review. Added two stars for that. But another CCRC remains a mistery here.

I stayed for 30 days at Poway Healthcare Center and was well treated by the nurses and Physical and…read moreOccupational Therapists. They helped me to recover from an accident. Had me up and starting to walk again. Marlene, Reina, Ren, Maria G., Chrised, Jasmine, Anthony, Jawan all helped me a lot. Thank you and all those I did not name. You made a difficult time in my life bearable and hopeful.

I am extremely pleased with this facility. My grandpa was in Carmel mountain before this and it was…read moreabsolutely horrible. Here there is great communication and all of the staff really seem to care. They have great PT and OT. OT even gave him a haircut and made him look so fresh! The facility is also very cool. Some of the amenities are not that new, but they have such a nice patio and it is nice to hang out there. I would give the a 10/10!

This place is busier and busier. It feels more like Kaiser then sharp. I am always waiting longer…read morethan my appointment time, to see my practitioner. And last minute cancellations and no one is covering them. The ADA parking is out of code with the federal and state mandates. So if that is something you need, plan for extra time to find a reasonable parking spot, bring a driver or use a ride share. Parking is atrocious for anyone needing ADA parking. This used to be the premiere health care, or at least second. And they are consistently slipping from that. The level of customer service at the front desk, the amount of time the doctors actually spend with you, makes me wonder if they have switched to a for profit healthcare system. Not horrible. Better than healthcare say in Alabama. But. There is a lot of room for improvement.

I had such a great experience at the SHARP Rancho Bernardo lab thanks to the amazing team there!…read moreEthan at the reception desk greeted me with a big smile, made eye contact, and had the kind of warm, friendly demeanor that instantly put me at ease. It may seem like a small thing, but it made a big difference--especially since lab work isn't exactly my favorite thing to do! As a bonus, Sarah, who drew my blood, was also fantastic--professional, gentle, and quick. The whole process was smooth and efficient, and I was in and out in no time, which meant I could get right to work without delay. Big thanks to both Ethan and Sarah for making what could have been a stressful experience surprisingly pleasant!