Unpleasant personnel, especially Keynan Hobbs, one of the NPs…read more Justi, one of the NPs, is awesome. My experience with Kenyan, the other, was very unpleasant. I found that he often adopted a patronizing, belittling tone and seemed irritated by the simplest requests. I would say that my experience with Keynan was among the worst that I've ever had with a medical provider. When I brought up my concerns with other staff and requested to schedule with Justin instead of Keynan, the practice manager Alison was not receptive to my concerns. I would take your business elsewhere if possible.

I would highly recommend Dr. Miller and his team at TMS Therapeutics. They were helpful,…read moreinformative, and committed to helping me out!

WARNING DO NOT BRING YOUR CHILD HERE FOR THERAPY.this was the most unprofessional business I've…read moreever dealt with hands down. Charging and sending bills for appointments I never scheduled.telling me it's court ordered so I have to go bye the schedule they create.i have a full time job I can't just do whatever whenever.long story short they sided with the mother against our child making her feel uncomfortable and just really did not know how to talk to a child.Ed is old and senile.he was very very very unprofessional,he couldn't even figure out zoom mostly because he couldn't connect due to the fact he was on his boat in the ocean at times .do not use this place they are a mess.

What can I say, Laurel (McIntyre ) is a wonderful therapist who is kind, compassionate and caring…read more She would listen and provide feedback when appropriate, which is a nice touch in contrast to the militant style some clinicians employ. I really felt like I "clicked" with her and its a shame that I no longer live in the area, or else I'd definitely continue seeing her as my primary counselor. The office is well kept and laid back at the same time, which allowed me to relax and let my tension just slip away. Highly recommend you come here for your mental health needs! :)

I've had a very positive experience with Sheena Shah. She listens, treats me with respect, and…read morereally cares about helping her patients. I appreciate her patience and understanding and am grateful for her care. Highly recommend.

I've been a patient of Dr. Sheena Shah and she has been amazing. She really takes the time to…read morelisten, understands your feelings and concerns and works with you to find the best approach for your treatment. I've had other therapists in the past, and I can honestly say she has been one of the best. I'm very grateful for all her support and care.

**Disclaimer** I have been reluctant to post a review due to…read moreprivacy concerns. However, I have decided, after much consideration, that this topic's importance is far greater than my fear of exposure. We need to become more courageous about speaking up about mental health struggles, the stigma will never be lifted if we don't. With that said, here is my review: I have struggled with severe depression my entire life. I have worked with psychiatrists and psychologists who have used psychotherapy, psychopharmacology, behavioral and cognitive therapy, talk therapy, hypnotherapy, you name it... I've done it! As each therapy would fail my depression would worsen. It is truly devastating when You can see the blessings and prosperity in your life, And you know you should be so incredibly happy... but your brain is telling you something different... It's excruciating. After years and years of struggling, And after much research and consideration, I made the decision to give TMS therapy a try. I am so incredibly grateful that I made that decision, It has truly changed my life. I am off of the meds that made me numb. I am engaging in life again. I can not say enough about how amazing their staff are. You only have communication with the Doctors on your initial intake and from then on you will get the opportunity to work with the most amazing young adults you will ever meet! I had the chance to get to know a few of these technicians and they were all wonderful. However, there are two techs in particular, Avery and Sam, who are truly the most remarkable humans I have ever had the pleasure of meeting! Not only are they extremely knowledgeable, informative and highly competent, but they are absolutely amazing people. So wise beyond their years and so emotionally evolved as humans. I took away more from my conversations with them than I have during years of therapy. Never did they advise or imply in anyway that they were therapists or doctors, however, their ability to open up and share their own life experiences allow for you to feel comfortable with them to share your own. Avery's ability to disarm and illicit trust from you is absolutely remarkable. If greenbrook wants legitimacy... put Avery and Sam through graduate school and keep them on to build the future of your brand! They are capable of and worth way more than they are being compensated! In conclusion, did it work... I'm not sure... but am I drug free, yes! Am I able to leave the house... yes! Am I more hopeful about my future than I've ever been... yes! So did it work? I feel like a veil has been lifted and the clouds have cleared and my internal outlook now coincides with my external blessings!

TLDR; invest in Ketamine Assisted Therapy (where a psychiatrist/therapist is in the room with you…read moreduring treatment to facilitate) instead of Spravato clinics like this one. DO NOT go here. The Long Version: My experience at this clinic has been extremely stressful and disappointing due to a combination of the treatment environment, lack of communication, administrative problems, and logistical issues. The treatment environment feels more like a med spa office than a setting designed to support a vulnerable psychiatric treatment. It's an office floor converted into semi-private rooms. My experience: 1. On more than one occasion, during my treatment sessions when I was dissociated and hallucinating, I was able to hear (sometimes even with my AirPods in on noise cancellation mode): * doors opening and closing, * a TMS machine making a loud clicking noises as a patient received treatment, * conversations between patients and staff (the staff member left a door open during a TMS treatment right outside the room I was in) * a pharmaceutical representative speaking at normal volume directly outside the room 2. It feels like the psychiatrist overseeing my treatment is out to lunch. He doesn't seem to register the need for privacy when he does his end of session "do you have any questions?" check. He comes in and leaves the door open, as if we're just 2 friends catching up after I get my eyebrows waxed. I've also had repeated problems with employer paperwork being completed incorrectly by my Psychiatrist/ his medical office. 3. The administrative side has also been incredibly frustrating. My case manager was switched *twice because both case managers left the company, and no one contacted me to let me know either time. I repeatedly reached out and received no response, which delayed my treatment by weeks. 4. While I was in the twice-weekly administration phase, I was told that both doctors would be out of the office and that my appointments would be cancelled for the week- but don't worry, I could still keep the doses my insurance authorized and could just do it later (???). I went into my treatment session stressed and anxious. That was the first time I had suicidal ideation during treatment. The next day, I was told they had found coverage and treatment would continue. Coordinating Spravato around work is already a major logistical undertaking, and these issues created a tremendous amount of additional stress. I came here cautiously hopeful about Spravato. My first session was actually a positive experience. Unfortunately, my symptoms (including SI) have worsened during the course of treatment. I don't think Spravato itself caused this. 2 of my sessions were really good. But the constant stress of logistical challenges and interruptions during treatment while I'm trying to heal has negatively affected my experience. I really do believe in the power of psychedelic assisted therapy; I just don't think Greenbrook and clinics like it are the place to get the level of care TRD patients need and deserve. After having this experience, I looked more closely at the business model behind these clinics. This location is part of Greenbrook Mental Wellness Centers, which is owned by Neuronetics, the company behind NeuroStar TMS. Neuronetics' own public filings describe its clinic business in terms of revenue growth and cost synergies. That made more sense to me after experiencing a treatment model that seems designed around efficiently moving patients through a medical office rather than providing the level of privacy, therapeutic support, and individualized care I was hoping would finally provide some relief. I also think it's important to understand that Spravato administration at a clinic like this is not the same thing as ketamine-assisted therapy (KAT). KAT involves ketamine treatment combined with intentional psychotherapy/therapeutic support. If you're considering ketamine-based treatment, I would personally look for a provider that offers a genuinely therapeutic environment (no distractions) and appropriate mental-health support rather than assuming that a clinic administering Spravato provides the same kind of experience. **Based on my experience, I would NOT recommend this clinic. Save up for a good KAT provider, and do that instead. **

I was sad to hear that Gary Ritcher had passed away in January due to health issues he had for six…read moremonths. I learned a lot from Gary in the past 20 years and have improved my health from inflammation bad cholesterol high blood pressure and Hayfever. Gary will be missed by many, he was a Great knowledgeable person helping people to live a healthy lifestyle.

This place has a lot of great options and a very holistic view for healing. I've gone here a few…read moretimes for different services, and I highly recommend.

He's about the money!!! Treated my daughter way too long 40…read moreweeks with ketamine and didn't have anyone stop because her bipolar medicine counter acted the ketamine and she has the terrible disease of Ketamine Cystitis now!!!! It's super painful and possibly permanent!!! So he made her mental state worse because she can't bare the fact of living with this and has had to get lower lumbar bladder blocks for the pain!!!

I've found Dr. Feifel's office and staff very consistent and professional over more than 25 courses…read moreof treatment. Because the services I recieve not subject to insurance, there is no "treatment prejudice" which I've endured over many years of behavior health services through various forms; commercial, marketplace, and/or government issued. The medical and medicinal treatment options offered by most treating physicians are directly related to what kind of insurance you have. I found Dr. Feifel's perspective, for my situation, to be independent of that status quo. Most imporant is the feeling of comfort and safety I can count on in the care of his staff, which doesn't waiver between treatments. I trust his treatment recomendations and practice. I respect his scientific approach and research endevors showing that the brain can treat itself, rather than flooding our most essential organ with manufactured medications it can't regulate. I've experienced MDD and TRD for decades, and nothing else has consistently worked for me.

My husband was in speech therapy with Renee. With no warning, she called me, sounding like a rabid…read moredog, while I was driving, to tell me that day was his last day of therapy. She didn't even tell him when he had been in session with her. I found this highly unprofessional as in previous therapies either he or I had been in, an end date was discussed prior to so that everyone was clear, and there were no surprises. I hung up on her because I was so angry she would do this. However, he made very little progress so it's probably just as well. As a result of this, neither he nor I will ever step foot in Grossmont outpatient therapy of any kind again.

This is specifically for therapist Hayden. He was kind, courteous and always professional. He gave…read moreme many home exercises during my 5+ months of PT. I'm still doing them. He explained the rationale behind his recommendations and always treated me with respect.

I am so amazed to find a practice that uses common sense and doesn't just try to medicate the…read moresymptoms! I'm a public health nurse but I believe that our bodies are designed to heal themselves when we treat them right. I used to be the type to fix everything w a pill, but the truth is that if we were to fuel and move our bodies as designed, many illnesses wouldn't exist. I do believe there is a time and a place for medicine! But I love knowing that I have found a TRUE PARTNER and educator in my health, not just a prescription drug dealer. The office staff was great also! I'm so glad to get into this practice!

This Drs Office is a complete incompetent mess. I have gone to multiple appointments with my father…read moreand I think the actual Dr was there maybe once. They have other so called Drs helping but they definitely have no clue whats going on. I had to remind them of my fathers meds and health status multiple times. Just recently he needed some referrals for orthopedics etc.. Well this went exactly as I would expect, It took a very long time and communication was very poor. Finally after a few months of waiting he received the referral. He then needed referrals for an MRI and this was also yet another instance of incompetence. He Finally received the letter from them along with another letter stating that they no longer want him as a patient. You See they dont want to put in the work or be an actual Dr they are more like an urgent care. Now at 75 years old my father has to go find a new primary. They could care less