The people that work there are so friendly. Always welcoming you in and thank you for coming. If it…read morehappens to be a little of a wait they apologize for the wait. I tell you you don't find any other post office like this. All the others could take lessons from Fresno, Texas post office! They make you feel good about going there!

USPS is raising the bar with their mailing boxes. Purchased a box that included 8 pieces of tape so…read morewe don't have to buy a whole roll of tape . Very convenient! This location has Good customer service with a bit of an attitude.

If I were them, I wouldn't claim this business either. You see the reviews. You see the ratings…read more They have disgustingly terrible and abhorrent characters and personalities. There's nothing customer service about this place. They are rude, lackadaisical, pompous, and arrogant.... Not to mention condescending and spiteful. They expect people to know their protocol without them explaining anything to us. If one store or service tells us one thing, they say that's not how it's done here...even though that's how the business told us to do things. If they have a problem with consistency, they need to talk to each other instead of making the effort, agitation, and aggravation go toward the customer. I will emphatically never visit this location again. I felt my lips twitching the entire time the certain staff member was "speaking" to me.

Literally the worst post office ever. Don't expect any extra help from the people at the desk…read moreunless it's Mr Arthur he is the only one who will go to the back if they aren't answering mail pick up bell. The other people just act like you're not even there! Horrible!

My goodness. A few members of the staff here have terrible attitudes…read more They are condescending and rude. We don't work there. Maybe...just MAYBE we don't know certain protocol and are ignorant to shove processes. You're there to HELP. Having a pompous and haughty attitude will get you NO WHERE. It's ridiculous.

I have not yet been to the actual post office location, but I believe this is the location that…read moreservices my neighborhood. I have lived in Lexington Grove now a little over a month and almost every other day I have trouble getting the key into the lock in my mailbox at the front of my neighborhood. The mailboxes look like trash as it is. They are all beat up and broken and the locks desperately need to be serviced or greased. Some of the doors are even pulled off and sitting inside the mailbox. I have had to grease up my own lock multiple times just to get the key into it to get my own mail. Given how the city of Missouri city seems to take so much pride in itself, I find it strange that the mailboxes look like utter trash. Then I have to walk out in front of a collision shop with God knows how many cars lining my street just to get my mail and grease my own lock. Not even the city of Houston is this bad. I've tried calling the post office to report this, but no one has ever answered the phone.

This is hands down the worst post office I have ever dealt with. There are consistently only two…read moreemployees ( this lady and a black guy with glasses) working, and they are rude, dismissive, and completely unprofessional. Every single time I come here and ask for help, it turns into an issue. The package drop-off has been broken for most of 2025, and despite multiple complaints, repair requests, and attempts to speak with management, absolutely nothing has been done. It's excuse after excuse with zero accountability. Today was no different. I came in to drop off a package and, unsurprisingly, there is STILL a sign saying the drop-off is not fixed. Not only that, I couldn't even get a receipt to prove I was there. When I asked if the counter could accept my packages, they said yes--but refused to provide a receipt because they were "too busy." That alone is unacceptable. When I asked when they planned to submit a request to fix the drop-off, the employee was, as always, dismissive and uninterested. He repeatedly said, "I don't know," as if the issue has nothing to do with him. When I pointed out that letting this problem drag on for an entire year defeats the purpose of efficiency and actually makes their jobs harder, his response was, "I don't give a damn." That statement says everything about this location. The employees don't care, management doesn't care, and customers are treated like an inconvenience instead of the reason this place exists. This post office can't even handle basic operations, yet somehow finds a way to take its incompetence out on the public. I despise coming here, and it's infuriating that this is the only post office serving the area

This post office is 10,000 times better than the one in Sugarland on Grants Lake! The staff is…read moresuper friendly and I've never had to stand in line long at all! I will always drop my packages off at this post office.

I've never had a negative experience in the almost 7 years of using this location. Everyone is…read moreknowledgeable and quick.

Unfortunately my experience was much like the others who said similar things. I had a return that…read moredidn't require special packaging according to the merchants return instructions. The item was a pair of shoes, in a shoe box. The young man working the return abruptly told me that it needed additional packaging, and then went on to say "If anything happens to it it's not UPS responsibility". It was surprising that a carrier being paid to safely deliver a package would be so quick to absolve themselves of that responsibility. Being that he is younger, I believed this to be a training issue so I mentioned that he should work on his customer service skills for how he says things. He'd already printed the return label when the other young man working there chimed in and told me I could take it to Macy's and return it there. I'm aware, but I'd chose to return it here out of convenience. It was made clear by these statements that this location would prefer not to handle returns and is not interested in changing how they speak to customers.

Don't mail anything through USPS here. Charges are double. I packed my own box - very small and…read morelight...and was charged over $10 for Ground Advantage. Not even Priority. I've been going to this location for years but I believe the owners may have changed. The saving grace was the young lady who helped me. She was great.

Very easy 5 stars…read more PostNet helped me print all the last minute materials for my wedding(menus, table numbers, etc). Though I was on a time crunch and had a complex order, they went far above board to accommodate my request and complete it perfectly. Thank you Shabbir and PostNet! Super fast, excellent communication, and very fair price, highly recommend!

I wouldn't suggest anyone use this Post Office Service. I currently have a PO BOX at this location…read more I have had 2 packages with 30 Days to complete disappear. Package 1 was marked delivered, yet a letter was never placed in my box to notify me of a shipment to pick up. Package 2 was delivered to the PO Office at 9:27am and was marked delivered, at 9:50am marked unclaimed ALL ON THE SAME DAY. The staff is no help, When I contact the PostMaster at this branch she always state "I'll look into it, give me you information and I'll call you tomorrow". I understand she might get busy, so I call her back after 5 day". I have even called and emailed the regional postmaster, yet nothing has been done.

This is by far the RUDEST USPS office that I have ever been into but I've continued to use them up…read moreuntil now due to convince. In addition to their poor attitudes, theyve recently "misplaced" an over night package of mine. Avoid this location at all costs.

Jamal helped me with my return today and made the process super quick and easy. Every time I come…read morein, the staff is always kind, efficient, and works at a great pace. Really appreciate the consistent service!

Ordered $65 of stamps online 3/18/26 was notified by e-mail they were out for delivery. Did not…read morecome mail man said he was unable to access by box. In spite of him saying that he was able to place 2 other pieces of mail in the box. There were no trash cans or anything/cars blocking the box. Now no one knows where they went and I have to call and?????

This locations Service is always slow…read more Lines are long yet only one employee at the counter. It is always like this and I try to avoid this location when I can.

I've been going to this post office almost all my life. I never had issues with this post office…read more They are pretty quick too. Customer service is on point because the majority of the time I'm clueless about mailing packages. It's the closest to my parents house. The only thing I wish the post office will be open later on Saturdays since that is the only day I could go