During a lunchtime visit, my hubby left his laptop at the Yreka Black Bear Diner so we called and…read morespoke to Dakota and she secured it behind the hostess station. After a sleepless night (my husband is an author and all his work was on that computer) we tried calling the next morning and the phones were down so my next move was to call Yreka PD. Kelly, who took my call and confirmed the phone lines were down at the restaurant, sent an officer down there (sorry I forgot his name) who took possession of the laptop and immediately called us back. I was then connected with Janene in lost & found/claims and we arranged to have the laptop shipped to us through Fed Ex but the pick up window had passed. Out of desperation I called this company and Mark assured me that if the laptop could be dropped off before 4:30 Fed Ex would pick it up which they did and it arrived safely the next day. We can't thank the quick thinking and caring staff of BBD, Yreka PD and Yreka Mailbox & Computer enough! Oh, and the food at BBD is really good too! It's so good, you'll end up forgetting what you brought in with you!

EVERYTHING! From the rude attitude just as we walked in, to the "dissertation" we were given on how…read morewe're making assumptions about all places that ship for UPS, to the nickel & diming for every little "service" you provide! No one needs or wants to be chastised when attempting to bring business to a local store! Not sure if you were the owner or just a bossy old lady w/ your yes man by your side, but I will NOT be doing business there EVER!

A great place to get your shipping needs taken care of! Some of the best customer service in the…read morebasin too!

Had a really fantastic experience here with Esther. She really went above and beyond to help me…read morepack and ship my high-maintenance order. She wasn't just professional and helpful, she was also a pleasure to interact with and really made me smile. All-around incredible service. Thank you, Esther!!

I want to give a shout out to Adam at the Yreka rental yard for helping me out on a trencher. The…read morereverse went out on it half way through the job. He gave me a discount on my next rental. The guys are there to help especially Adam Thanks again!

Had the equipment and accessories I needed at a reasonable price and when I needed it. Can't go…read morewrong renting here!

This is an odd review to leave because I am not a customer of Suburban Propane. Nor will ever…read morelikely become one, as it turns out. Nor should you - ANY of you, ever. But I can attest that this is a terrible company - their pricing is more than double the cost of the competition and they are not honest or responsive - their phone has gone unanswered for two days now. I bought a home in Dunsmuir in 2022. There was a propane tank the sellers told me, that was theirs privately. There was about 50 gallons of propane in the tank for which I paid $200 through the escrow of the home purchase. There is no sign or stamp or other marking I could find on the tank - it is just a white propane tank and has been sitting there for 6 years that I know of - I own the property next door as well. I went to work remodeling the home and forgot about the propane tank. I had Blue Start Gas (an EXCELLENT company BTW) start service and they have kept the tank full over the three years. Roll forward to yesterday, 9/23/2025 - MORE THAN THREE YEARS after I purchased this home. I rent the home part-time as an AirBNB and was visiting the property yesterday to do a condition check, and found a note from Suburban on my front door, notifying me they had "Terminated Propane Service." As I looked at my propane tank, that note meant they had let themselves onto my property, disconnected the service line to my house and put a lock on the tank so I could not reconnect it! This began a (so far) 30-hour effort to reach them. Phone calls to their office go to a national "Customer Contact Center" number, with operators in New York, Virginia, and Sacramento answering the calls so far - all unable to transfer me to anybody in Yreka, or who could help at all. Thankfully, I figured out how to remove the lock and have reconnected the service to my home. But they nearly cost me more than $1,000 in rental income I might have had to refund if I had not accidentally discovered the disconnect, which had happened 6 days earlier. The technician who disconnected my tank is lucky I was not onsite when he arrived. He trespassed, put my property and my business income at risk, and now is not available to talk about it. To say it would have gone differently for him if I had been there is an understatement. You decide - is this who you want to trust to keep your family's propane connected and full through the cold winter? That is not their tank, and not their propane, but they basically tried to take possession of it without any process or notification. Do yourself a favor - go to Blue Star Gas in Mt. Shasta -they have been providing great service for me for 7 years, at other properties I own. They not only sell propane, but they have installed propane furnaces, tankless hot water heaters and other services - all with 100% satisfaction from me! Suburban, you will have to answer your phone eventually - can't wait for that conversation.

Don't do it. You will be sorry. They take advantage of their customers at every step. Gouging on…read morefees, interest, deliveries, gas costs. A terrible company in every way. The worst of America. Buy a gas can and set yourself up. You will be so thankful you did. BUT DO NOT USE THIS COMPANY.

Outstanding customer service. Dedicated staff works in all kinds of extreme weather. Kind, helpful,…read moreand hard working. I've been coming here for over 18 years. They work hard to save the planet. They also raise money for SNIPS (Spay and Neuter Program for Dogs and Cats), and Habitat for Humanity. We need them in Weed and Mount Shasta!

Was staying in town for a night while passing by back to LA. Had a bunch of bottles that were…read moretaking up space in my car. Seems like this is the only place to recycle in the town of Yreka. The local stores/markets doesn't do in-store redemption. Most of the people here are bringing recyclables by the car/truck load. Drive up through the gate and drop off. I only had a few, so I walked in after a truck. They do CRV value and happily did by count, so I got 50 cents back. They give you a ticket and then you go to the red shack to redeem for cash. Workers seems nice and friendly. They do recycle other stuff as well, scrap metal, paper, assorted glass, etc...

Unfortunately, I would never recommend this company to anyone. Over a two day period, we called…read moretheir number for service, on five different occasions. Each time, we were put on hold. We waited from 40-53 minutes at which time we gave up. There was one additional time when we did a work around and pressed the key for new service. As one would expect, the call was answered. Unfortunately, they did transfer us to a gentleman who assured us that they could help us and would call us the next morning. Three days later and we still never received a call. Thank goodness a local plumber responded or we still would not have had a stove.

they dont deserve 1 star. impossible to reach…read more 5 weeks of calling- we gave up. can only imagine what to expect if there was an emergency. worse company customer service ever!

This family run hauling business is truly heaven sent! Reliable, fast, hard working, and honest…read moreare just a few of the qualities you are sure to notice when you hire Robert at Blessed Hauling. They pulled up to our house with a huge hydraulic powered trash bin that was able to be placed directly in front of our narrow driveway. His team of 4 people demolished our walls in 3 rooms, hauled off about 1,000 pounds of garbage, 3 appliances, cabinetry, and insulation... and did it all within 1 week. They charged such a fair and reasonable price that we hired them for 2 additional jobs. The owner has an eye to recognize areas that need immediate attention and the best way to go about tackling a sizeable job in a methodical way. Hard working group of guys who are family oriented and focused on getting the job done quickly and safely. Couldn't have asked for a better experience.

If you want to lose you money and get scammed. Use this company. Robert took $5,500 from me to…read moreclean a lot. That was over 3 months ago. The lot is still trashed and he stopped communicating. I had used him before so I thought he could be trusted. Boy was I wrong. DO NOT USE THIS COMPANY.