First time we went it was a great experience, so we figured we'd come back…read more When we got there two large families were already waiting. One said their apartment was for 11am (we got there at 1pm for our 1:15pm appointment) & it was two hours later with still no service. The second family said their apartment was at 1 and hadn't spoken to anyone in regard to their appointment, because the first appointment still wasn't finished. Both families complained to the front desk. We wound up just leaving after a half hour when we realized no one was being helped or the line wasn't moving. This was for the passport line.

I was very satisfied with the experience at this office. The gentleman working there treated me…read morewith respect and my passport was renewed and delivered to me on time. Thank you

5/5 ShipNYC…read moreabsolutely crushed it for me. I needed a couple of custom 3D-printed camera parts, and not only did they nail the design, the parts came out perfect--tight tolerances, clean finish, and they fit my gear like factory originals. What really stood out, though, was the way they treated me. Everyone I interacted with was genuinely kind, super patient, and clearly knew their stuff. They made sure I got exactly what I needed, and didn't try to upsell me on anything. On top of that, their pricing was refreshingly reasonable--way more budget-friendly than I expected for custom work. If you need 3D printing done right, and you want to deal with people who are both talented and actually pleasant to work with, ShipNYC is the move. Highly recommended.

Rich and his team went above and beyond for my printing needs, so I would highly recommend anyone…read moreto use this company! I found ShipNYC to print the addresses on my save the dates and was met with complete professionalism, great communication and excellent service from beginning to end. They printed within a day and gave me complimentary shipping, as I live an hour away. The font was perfect, straight and exactly what I was hoping for!

I came to Staples to return an Amazon package, and the experience was unbelievably frustrating…read more There were around 50 people waiting in line with only ONE employee working behind the returns counter. Meanwhile, several other employees were standing around on their phones or joking with each other instead of helping. I felt bad for the one woman doing her best to handle an impossible situation by herself. It was disappointing to see such a lack of teamwork. When there's a line that long, everyone should be pitching in to help customers and support their coworker. Instead, it seemed like nobody cared. If Staples is going to accept Amazon returns, they need to staff appropriately or have employees step up when it's busy. This experience was a huge waste of time and left a very poor impression.

Overall, it was a nice experience. It was quick. It wasn't crowded. Check-out was quick. The only…read morenegative thing I would say is that the aisles are not labeled so I had to walk up and down each aisle till I found a copy paper which I thought was reasonably priced. I could've asked an employee for help but the copy Center was busy and cashiers were checking out customers besides that, it was overall a pretty good experience if you're in the area check them out because there are no lines as there's no crowd and they also have Amazon return and drop off!

On Same Day was easy to communicate with and reliable. There responded quickly and kept me…read moreinformed of the status of the delivery. They also checked the ID of the recipient to make sure my package was secure.

Great fast service as promised. No issues. Called scheduled and picked up within my time needs.read more

I never write reviews as it feels like they're all paid for but I had to today. This place was…read morephenomenal. We had a tough print job that places like staples and canva even couldnt help us with. We worked with Rafael (i believe) and he helped us for over an hour and over two days emailing, chatting and just keeping the good vibes going as we delt with this annoying task. He was helpful, kind and patient. This wasn't even an expensive print job but we had the best quality. I am planning on doing all of my wedding stationary with this location and am super greatful that they could help us with a last minute print job distaster.

This place, and Chris, were a GODSEND during our recent cross country move. They were able to ship…read moreour items at very reasonable costs and assist us with packing which we greatly appreciated. Unfortunately we cannot come back but hope to find a place half as good in our new location.

It went swiftly. However if you have heavy items it is a pain to get to as they are not near the…read moreparking lot. Other than that no complaints.

This location is responsible for all of the "Undeliverable" items being stolen & then marked in the…read moresystem as lost in transit. It's an inside job because they are internally making it so you cannot track your package. Please fire the Manager or whoever is in charge of this ongoing scam.