This is a great location and if you do not need help from staff it's great to drop mail off ONLY…read more Last Friday, I had a one of the worst customer service experiences. I submitted a complaint on the post website it was so disrespectful. The manager named himself and then would not listen to my side/perspective on their tape rule. He interrupted me, walked away and even said "I'm done talking" after interrupting me for the last time because I addressed it. The supervisor has called and apologized to address the matters. I appreciate them acknowledging their wrongs. Unfortunately, this will not be my first post office choice anymore, even though it is the closest to my home. For some reason, whenever I need staff help I have found the experiences to be rather uncomfortable due to poor customer service. Like another postman said, "there's just a certain way to go about things" I understood I was wrong and they have this tape policy but I will not allow poor (rude) customer service to go unnoticed as a person that has worked in the customer service industry. The golden rule needs to be in every office, treat others how you want to be treated. This is a great post for DROP OFF ONLY and I did get my passport here so they do get the job done but are friendly...maybe

Horrible customer service ..if you don't like your job then quit. I tried to ship and item for 44…read moreand was using a 100 bill. I was told we have no change huh..you can't break a 100 bill. All three employees were rude to customers and bad attitudes. Do yourself a favor and go to the Murrieta location they are great..

This Post Office location, has an interesting setup. In so far it has a tiny footprint in a…read moreMurrieta shopping strip. And yet, the back is huge. When you go inside, you get a glimpse of things in back. The postal employees are all very helpful. I watch with a sense of wonder, as one tried to help an elderly customer. He was sooo patient and never got flustered. Wow

11/25/24 After having a fun day with family in Temecula, needed to mail off a few greeting cards to…read moreFriends. This USPS location was on the way home, city of Murrietta. What a nice surprise when we to turned right into Washington Avenue , a street adorned with pretty lights! This post office is small but it had a sizable parking lot & and an access ramp to the PO Box lobby & counter. I didn't encounter a live interaction because I just dropped it off on the chute. I have had about 4 cards that I sent from the Montclair area that the recipients reported have not received in the past couple of months. I am hoping the city of Murrieta will deliver, literally & figuratively I worked hard on those hand crafted cards that were somehow lost in LIMBO

I don't know why people complain about this post office, I drop off packages all the time, never…read morehave a problem. If I have to make a line everybody who works there are very kind and helpful. I seen it all in here and they employes are always patience and show good service conduct.

Drop box blocked again. I drive 10 miles each way daily to use this drop box. 6/10 times it will be…read moreblocked / locked. I wish these government employees would just check it every now and then. It would take all of 10 seconds for them to clear the blockage or just don't lock it

This review is meant for the Graham location. Updated review since yelp isn't an option for that…read morebranch

We jave been coming here since it opned. We always have great experience and great service.read more

I have had a biz and a personal box here for about 7 years. I'm telling you, you could not ask for…read morea nicer couple, the owners. They are a dynamic duo, so kind, easy going and with excellent, caring service. Support small business!

I use Dandy all the time to ship things for my small business…read more Randy is always so helpful in making sure he understands your shipping needs and delivery expectations. He always does his best to get you the best price possible while ensuring your packages are delivered by the date requested.

Rude old white ladies who are more concerned with their conversations then helping out customers…read moreproperly and no kindness or welcome too bad this is one of the only ups around town

I've been a paying customer at this UPS Store location for quite some time, maintaining a postage…read morebox here and expecting--at the very least--basic courtesy and professionalism. Unfortunately, every encounter with Betty, the manager at this location, is a test of patience. Betty is consistently rude, dismissive, and seems completely uninterested in providing even the most minimal level of customer service. Simple inquiries are met with condescension or eyerolls, and she often acts as though customers are inconveniencing her by simply existing. For someone in a customer-facing role, her attitude is shockingly unprofessional. It's frankly unacceptable that I, or any paying customer, should have to deal with this kind of treatment. A UPS Store should be a place where customers feel respected and supported--not belittled or brushed off. The other employees are great, and she could learn to take note. Management needs to seriously reconsider whether Betty belongs in a role that requires regular interaction with the public. There are to many other options to choose from if this is what can be expected.

Naim and he's crew are so amazing they've always done my printing for my business using the BEST…read morequality materials. They're Always with a Smile and treat you like Family. And not to mention BEST prices. Make sure to check them out for your business needs and personal as well.

very friendly workers, and super helpful as well! they work very fast and get you out quick.read more

This is the USPS Annex for Menifee and works in tandem with their facility in Sun City to service…read moregreater Menifee. Both locations have very knowledgeable and helpful, postal service employees who are friendly and go out of their way to help you. Need a larger box, they may have one in the back they can give you. Need some bubble wrap, yep they can help you there, too. Today, I watched Dee go out of her way to help an older couple, with their postage and box... all the while smile and being gracious to them. Nice. PS- They really need to expand the 10' X 10' Lobby.

So far they have lost a 100 dollar check and four med alert bracelets. I also suspect a birthday…read morepresent to go missing, unless my sister didn't send one

Sheila and Yvonne are typically the young ladies that always greet me with a smile and superb…read morecustomer service! This is my go to for ALL shipping and return needs! Thank You ladies for all your hardwork, dedication, but more importantly your work ethic. I commend this location on providing phenomenal service to their customers at all times! Thank You Postal Annex-Mission Trail

I visited the facility to drop off a return package, and they resolved my issue efficiently and at…read morea significantly lower cost than UPS.

I have been bringing in/ dropping off parcels a bit more recently and I just wanted to give a nice…read morereview! The people working here are very helpful when I need it and just very nice even when I'm just dropping something off. (sorry I'm a bit awkward in greeting back with the delayed responses ). I always appreciate it!

This is the cutest post office ever! The location is super convenient. They have nice cards and…read morecute packaging. I would recommend this post office to anyone. Very great prices and I won't go anywhere else. The prices here are very reasonable also!