The service here is always terrible. The employees do not provide you correct instructions if you're curious about anything about your postal service. Will take a break with a long line and one worker. read more

Super rude old guy works here in the morning (Jan 14 at 11am) and turned a routine trip here sketchy. I had 3 money orders that totaled a chunk of change. This old guy proceeds to YELL OUT the amount I was attempting to cash in a full post office and was super salty that I dare try to cash these in the morning. So, instead of even seeing if he would be able to cash one of them, he scolds me to come back later. Bro, get your pension and retire already. Trying to get people robbed is an awful way to go about your day. Will not be back to this location. read more

My fiancée and I purchased and moved in to our home in June. in Upper Darby it is now December - we have repeatedly contacted USPS due to mail for people who no longer reside here and the fact that we write return to sender please and it comes back with our handwriting - we have had the sheriff's dept. bang on our door to serve warrants on people not here because the post office fails to return to sender.. USPS told us to purchase labels to place on our mail box... still receive mail not directed to us. We are NOT receiving packages marked delivered - USPS friend of mine told me they are INSTRUCTED to mark packages delivered no matter what.. WTF - Upper Darby post office is full of people that apparently cannot read which is a problem. And there is no recourse. read more

I have a specific complaint with mail delivery right now because for the 3rd time (2nd in a row), I have not received my TV Guide magazine. TV Guide says they will extend my subscription but what good is that if I never get the magazines? There is no point in subscribing if I don't receive them. This is not trivial because it makes me wonder what other mail is not getting through. Just about the only mail I get anymore is junk mail, but I have received mail for other people and other addresses. Trying to call this post office is pointless. You have to wait through a lot of messages only to get a busy signal. This all makes me especially sad because my late son was a big proponent of the postal service and used this post office often. Ugh! Another sign of Upper Darby's downhill trend. read more

The clerks are always super nice especially Kondella and Jesse i believe his name is Jesse or ryan the guy that always has a pen on top of his ears lol They always answer my questions! And service always fast when I go there ! Thank you guys... super cool people read more

I was expecting a package yesterday. Waited for the package. No notice or call from the mailman. Contacted the person that sent me the package and was given tracking number. Mailman first said no secure location for delivery. Second message said they left a notice. There was no notice left for me. I don't what is going on. The only reason I know there is a package in the post office, is because the sender gave me the tracker number. This is not the first time this has happened, with no package notifications. I was home, when he said he left a notice. read more

Jenna was the coolest and her attitude was very cherry.. she actually spoke to me not at me, I am so glad I chose this particular post office. read more

I can't thank Ryan enough for going out of his way to have a tiny international parcel re-delivered to my mom's house today. Because this is their busiest season, I know his station is swamp with other deliveries. With that, I'm totally grateful he kept his word and had it delivered today. I've been waiting for what felt like a month to get this parcel to my mom's house and she finally got it today! Thanks again Ryan for being an awesome person! Wishing you and your station a Happy Holiday from Los Angeles! -Twee read more

There is a very miserable white woman that works there that will try and project her misery onto you by any means necessary. You can come into the post office with a positive attitude and if the misery in her face doesn't take the joy from you her customer service will. The overweight white man with the dark hair and glasses is no better neither. Almost as if he follows in her foot steps. I have been coming to this post office for years now. It is the only one closest to my home and because of these two employees I now have to drive all the way to Drexel to complete my deliveries because those two together make me feel so uncomfortable and unwanted. Fire them as soon as possible read more

3 windows 2 lines I have NEVER in the 27 years I have lived here seen 3 people working all 3 windows. Turtle slow service although the workers are nice . The turtle slow part comes in because of the customers not knowing how to mail packages and letters to the various places they either lived at or do business with.Phone line is always busy My regular postman is and excellent worker. But when he is on vacation my mail does not always make it to my box or a package could get left in the hallway when I'm not home . When you call and make a complaint (when the phone is not busy) you are told that the supervisor will speak to the carrier.Yeah ok like that's going to work. But they assign different carriers every time he's off and they all do the same thing wrong .I wanna know who's training these people? Let's re-train them! read more

Worst service ever, poor customer service, lazy employees that hate to be there and they take it on you. they make up rules thinking people are ignorant. I wish for this location to be inspected for the way they treat people. read more

Absolute failure in customer service and satisfaction! A few days ago I stopped by my local store as I always do every day, sometimes more than one time. As I always do I waited in a ridiculously long line and walked up to the cashier with my daily orders ready to be shipped to my customers. I always buy my shipping labels online, print them and stick them on so it's easier on me and the clerk since I can drop off as much as 7 packages in a day. This time though things weren't the same. The clerk gave me a displeased look and told me she couldn't accept any of the items I had brought in because none of them had a bar-code on it. This didn't worry me as it had happened before and they were able to look up the code on the label and just print the bar-code and stick it on. I told her that I was sorry and that it must have been a site error (it can happen sometimes if you forget to select an option that allows you to print with bar-code). I told her that this had happened before and that they had taken my items. She started to scream telling em that if I didn't take my packages she would just pretend somebody dropped them at a box and if the item weren't accepted by the system (and they would be without a bar-code) I would just get my items back in the mail. I told her that this wasn't acceptable and that over time my customers had come to expect same day shipping from me. A late shipment would mean bad reviews and the possibility of loosing more business. I tried to talk to her a little more but it was clear that she was not ready to build any bridges so I left hoping to return the labels and buy new ones before the first truck left later that day. After coming home and spending hours online and on the phone trying to return the labels for new ones, I wasn't able to get my money back. (I am still trying to get it back btw). After hours of no luck I rushed back to the office this time with new shipping labels I bought to at least catch the second truck leaving. Just my luck I got the same cashier ad this time she didn't say a word and just scanned the packages and I was on my way. Over all this one employee cost me around 20 extra dollars in shipping costs, over 200 dollars in business costs as I had to waste hours of my precious time trying to fix one little problem and two extra trips to the post office yet wasting some more of my time and gas! If I had a cheaper choice I would never ever use USPS again but for now I just have to suck it up and continue to go there. But if you can or have a better option, by all means, take it. The poor customer service alone is enough to deter any new customers but on top their services suck too... They have a useless tracking service, a bunch of stupid rules, staff that are rude and disrespectful and prices on some services that are sometimes over the top! read more