Sometimes I put in a request for a parcel pickup. I put the parcels by the front door, exposing…read morethem to risk of theft, but often enough, my carrier doesn't bother picking them up. So, by 4 pm, I finally start calling the post office. Although they are open until 4:30, the call doesn't get answered. No one picks up. Verizon finally disconnects the call. I redial, sit on the phone again for several minutes and still no one answers. I am an eBay seller and eBay evaluates me on my shipping time based on the tracking number. I lose financial incentives when I seemingly mail parcels two days late instead of within a 24 hr. period. So a carrier not doing his/her job actually costs me money. If they don't scan the parcel into they system when they pick it up, or if they don't bother picking up at all that day, and I can't reach them to alert them, eBay assumes I didn't ship it within the agreed upon time. That's a strike against me. The staff at the counter are all very helpful whenever I go in there, but some of the carriers are either poorly trained, not focused on the job at hand, or just don't care. Perhaps they are holiday or vacation substitutes. Perhaps they are understaffed and overworked. I only know that pick-up service can sometimes be a frustrating, maddening mess.

Wrong mail delivered to my house ppl watch out for your mail I've told winona post office nobody…read morewill do anything

This office has been steadily going downhill for months. Seems like they can't keep any help, can't…read morereplace delivery vehicles to the point where they're renting box trucks, and packages are not delivered and then they say it is either with no access to front door or at the customer's request that it be held when both of those are just flat out lies. Never get anybody on the phone either when you call to question these actions. I absolutely hate when anything has to come through the post office!

Why is it so difficult to get a person on the phone??? All I get is machines been real bad since…read morecovid

Absolute dog sh*t. Literally made this account just because of how bad usps is. Delivered package…read moreto wrong place, say I should look for it, offer no options, no help, basically says well it is what it is, take it or leave it 0 stars

Always good service. Quick and easy for sending out packages. Simple just as it should be!read more

Small town post offices are the best face of USA government and a foundation of civilization. This…read moreone is located very close to the Interstate and Hixton Plaza where you absolutely have to stop for a meal break and gasoline when driving between Minneapolis-St. Paul and Milwaukee. You have to, you hear me? Absolute must. So get some postcards, and come here to mail them. I'll bet you don't understand what I mean by getting postcards and mailing them. There's lots of lost technology that needs to rest in peace (8-tracks, pagers, one wheel drive with drum brakes) but the genteel practice of post cards mailed from location needs to come back. Look up how to do this (mail postcards) on that new Intertubes thing.

The lady that does the notary services needs to learn customer service skills and not be hateful to…read morepeople.

This UPS store on 317 4th street in La Crosse, WI is the most inept business I have ever seen. On…read moreMonday, I get home and there is a sticker saying the UPS guy took my package to the UPS store instead of placing the package in the back of my house. On Tuesday I went to get the package like the sticker told me, and the inept person at the counter said it wasn't there. I gave them one star, because I can't go any lower than that. On Wednesday, I tried calling them at 608-782-6966, left two messages, finally got a call back in six hours later. I did receive a Yelp reply from the business, but the contact information is not accessible. I got a call from the company who sent me the package who had to do research on this, and says now, two weeks later, that it IS there. Pathetic !

All post offices are not created equal. Some are just average, some below average, some above. This…read moreone is way above average. Maybe because it's in a very small town. Whatever it is, the service was great & customer service way above most others.

After 30 years, my driveway is now considered a blind driveway despite no changes whatsoever, so…read morenow I have to pick up all my packages at the post office. And often, the workers are rude and unfriendly. I never had this problem when I lived in LaCrosse, despite the post office being much busier. The hours are awful, impossible to pick up any packages if you have a day job. I look for places that do not use USPS to deliver when ordering online. Sometimes it is unavoidable, but Fedex and UPS do not have problems with my driveway.

This place is the epitome of "We don't do customer service." Our daughters bike was run over by one…read moreof the mail carriers (she drove off because she didn't think anyone was home. I watched it happen) and admitted to it later. This was after multiple occasions of her throwing my packages on the side of the road instead of sticking them in the garage or on the steps. She marks things delivered when they are not. Apparently "Delivered to the mailroom" counts. Now, as her punishment for her running over the bike, I have to go pick up any packages that won't fit in my mailbox. I cannot stand this place.