Yesterday, I had a wonderful experience at the Southampton UPS Store. I'm always happy with their…read moreservice and the friendly staff, but yesterday was especially exceptional. I called late in the afternoon to inquire about having dishes packed and shipped to Tennessee. The manager, Shahzad, was very kind and quickly scheduled me for 4:00 PM. When I arrived, the store was quite busy, and Shahzad was finishing packing another customer's items in the back. When it was my turn, he invited me to watch the packing process. It was unexpectedly fascinating -- I learned a lot about the care, attention to detail, and effort required to pack fragile items safely. While I was there, the UPS driver arrived around 4:30 to pick up several boxes. I didn't catch his name, but he was very positive and friendly, with a warm smile. He mentioned he had already made 200 stops and still had two more hours to go -- and yet his attitude never wavered. It was uplifting to be around such cheerful, hardworking people, especially with all the negativity we often see in the world. I didn't stay to watch the second box get packed because I completely trusted Shahzad to handle everything and ship it out by the end of the day -- and he did. His professionalism, patience, and kindness really stood out. I will definitely keep doing my business at Shahzad's UPS Store, and now that he explained the shredding process, I plan to use their shredding services too. Wishing Shahzad, the UPS driver, and everyone at the Southampton UPS Store a very happy, healthy, and safe holiday season. They definitely earned it!

Everyone is always pleasant and helpful. I usually do my shipping and labels from home and drop my…read morepackages off but it's very easy to do at this location. Sharon S

I received more help than I expected! The staff are friendly and professional…read more I will definitely be returning!

You got one thing right. The business side of things and the facts are two different things. It's a…read moreshame your business doesn't deal in facts. I always ask for the cheapest way to mail things and your brother never offered the USPS rate, not even after I told him $32 would be too much.

Waiting on package, updates several days, several times a day with the same exact update for a…read moreweek. Usps website says vip has package and theyre waiting for vip to drop package off.

Very very rude and unfriendly people. No reply via emails and it's hard to reach them via phone…read more They ask you to manually avoid every single shipment that didn't ship, if you forget, no money back. They did this with few expensive shipments. They could easily get reimbursement from FedEx and every time we spoke to them, they said more time, it was like this around 3 months. Don't recommend them at all! Switched to other smarter solution and better people to do business with. Once we placed a chargeback against them, they closed our account, even with a balance.

I have used PostNet for my business and personal needs. The staff is professional, knowledgeable,…read moreand friendly. I highly recommend them for your next project..

Thank you Felice! I live in San Diego and grew up in Fort Washington. My dad and I walked into this…read morestore last year and have been using their shipping services ever since. We ship a lot of fragile items from Pa to Ca. Felice always packs things beautifully and they arrive in perfect condition.

I've been dropping off packages at this location for over five years and have consistently had a…read moregreat experience. Honestly, the one‑star reviews say more about the reviewer than the business itself. Like any busy location, it can get crowded--especially during lunch hour--so I plan my visits accordingly. When there's a line, I wait my turn, just like everyone else. As a small business owner, I truly appreciate how challenging it is to run a business and serve customers day in and day out. It's surprising how quick some people are to post negative reviews when the real issue is simply impatience or unrealistic expectations. This location does a solid job, and my long‑term experience reflects that.

They are slow but good customer service and good choices of toys and books around. I will say…read morepeople at the postal factory were so nice and cooperative and understand our need so i am very grateful, thanks for their help.

Can't even give this place one star. The man running it refuses to scan your returns in front of…read moreyou or provide a receipt--something every legitimate shipping location does routinely. He's rude, unhelpful, lazy, and completely disrespectful. When you ask him to scan your items, he tells you he will and then dismisses you, asking you to leave. But worse yet, he failed to scan three of my return packages--worth over $3,000. Now there's no tracking and no proof they were ever dropped off. There are plenty of better, more professional places nearby. I won't be back and strongly recommend others avoid this location

Since this location has been taken over the service has been horrible. They refuse to give you…read morereceipts when you drop off packages. This takes laziness to another level. I need to be able to show proof that a package has been dropped off. Their refusal and insistence that i take a photo of the label is insulting. UPS should strip them of their authorized agent status. I sent a complaint to UPS - hopefully they deal with this joker

I was all excited to leave a good review but I just arrived 5 minutes before close and the door was…read morelocked. I tried calling the store and the sales person looked at the phone and did not answer and shut off the lights. Actually VERY disappointed this service. I've always had a good experience here so a little disheartening to have this poor of one. Hopefully it was just an off day for the worker but still a little annoyed with the lack of service .

I try to support small and local, but this place borders on extortion! First they quoted me over…read more$17 for small 6x9 padded envelope with a card in it via UPS. Then when I balked they said it would be over $7 to send it USPS. I went to the post office and it cost $1.50

Visited this place to return a package and I should have known better. The woman was rude and…read moredismissive. She told me to just place my box "over there" I waited a while until a sticker was placed but she said she'd get to it. And that's my fault for believing her because wouldn't you know it my package went missing. Not only terrible customer service but awful professionalism. Liberty parcel is right up the street. I'll continue to go there and I would recommend them.

Super friendly people with excellent service. Great value. Would recommend checking this place out…read moreif you need their services.

Thank you, Frank and Marianne, for your patience, your expertise, and for always being there…read more'around the corner.' Here is to many more years of great shots and perfectly developed rolls! With great respect Oleg, your neighbor

Simple, easy and immediate. My order was delivered earlier than I expected and with great care!…read more Thank you!

Patti, Kai, Ed are amazing, 10's 5 star, they are helpful, smart and go out of there way to make…read moreyou feel like family, amazing, i have a busy job that needs a laugh once in a while and they are there to provide it with a smile, give them a raise

Assistant manager took my order and during that time two or three other people came in. He did his…read morebest to multitask and took care of my order. It is a thankless job but he got everything done. There's a parking garage attached to the complex but it cost $13 and I was there for less than an hr.