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    US Post Office

    2.2 (5 reviews)
    Closed 9:00 am - 12:00 pm

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    Worst service hours possible.
    Phil G.

    I don't understand how the postal service survives. A few years ago, the talk was about eliminating Saturday delivery and maybe even a weekday. Now they deliver on Sundays for Amazon so it seems they are doing good. But I don't think so! The hours at this particular post office are between my start and end work hours, so doing any business with them is difficult. The quality of delivery to my house is ok unless they have to come to the door. Then it's a crap shoot. Except on Sundays - when they deliver an Amazon box the service is good. Go figure.

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    8 months ago

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    1 year ago

    They never update tracking on my eBay envelopes, literally the worst usps around. Lazy employees.

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    4 years ago

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    8 years ago

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    5 years ago

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    US Post Office

    US Post Office

    (4 reviews)

    We had confirmed appointments for passports today at the Bethel Park office. We arrived five…read moreminutes prior to our scheduled time and stood in line because it was so very busy and there were no signs to come to the front or any other direction for passport appointments. When we arrived to the front of the line, we were very rudely told that we missed our appointment and they could not service us. They told us we were supposed to arrive 10 minutes early, which was not directed anywhere in the appointment confirmation and questioned us repeatedly why we did not come to the front of the line. The staff was extremely rude and uncompromising even after we clearly showed them our appointment times, and that we were indeed on time.

    This place is a necessity; unfortunately they are the worst when it comes to mailing and receiving…read moreparcels and letters. I feel the reason for this is that they are so grossly understaffed. This unnecessary visit came as a result of a parcel I mailed on Dec. 4th to Virginia with tracking. The tracking to this date shows it has never left Pittsburgh! Forget trying to get someone on their website phone number. I believe they have it shut off for the holidays! So I asked the nice clerk which is the only positive point I will give this review that since (1) I am unable to file a claim for it since I didn't insure it. (Item was only $20.00 but who knew?) and (2) they need the tracking number to look it up which I left at home, I asked what was the best way for me to send this replacement to my friend in Virginia. Seems to me that if you pay more for their services your guarantee of it arriving safely increases. For instance. Insure it for $50.00 and keep your bill of sale. Else send it express mail for $20.00 (small manila envelope) that comes with $50.00 automatic insurance. She advised I should just send it first class and insure it for $50.00. I asked for Priority mail and get this-Even though it costs more comes with insurance-it takes longer to get there than first class! Go figure! I paid my postage and kept my receipts. I told her I would return after Christmas to have her track my lost parcel. Maybe after the New Year their toll free number will have someone who will pick up. Still of all things given you are better off sending it Fed Ex or UPS. They will guarantee receipt but you pay a hefty price-tag for their services. So for now I have stood in enough 30 minute lines to get my parcels out early to the folks I that are out of town. Mail can come exceptionally late at times and either your mail will end up in someone else's box or vice versa. Still we need their services so what else can one do. I only hope this parcel makes it to Virginia as I was told in three days.

    US Post Office - postoffices - Updated May 2026

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