Just a quick walk over to the post office to mail my rent check. I feel so blessed to live so close…read moreto such a beautiful post office.

Friendly staff are really helpful with determining the best option for mailing items. The line can…read moreback up at lunch time when there's only one person working the cash register. Overall, it's a run of the mill post office.

hello, I just went to my mailbox and had 4 env that were…read moreclearly not my address nor my name. maybe someone sorting or DELIVERING should pay attention?? it's not the first time. thank goodness that I knew the person on the two pieces of mail and delivered it to them after texting them. Am I a postal worker now?? better yet? who got MY mail?? ugh

They never update tracking on my eBay envelopes, literally the worst usps around. Lazy employees.read more

I wish I could write positively for the post office located at 3935 Washington Rd, Canonsburg,…read more15317, but I cannot. I experienced embarrassment and humiliation in the post office. It was just before the Christmas and I went to this post office to ask the clerk's help to mail a gift internationally. He kept yelling at me that mailing vitamins is against the law. There was no explanation or demonstration of which law was violated when I asked him. Then another guy appeared coldly telling me that the store was about to be closed and that I should leave. This terrible experience destroyed my holiday spirit and haunted me for weeks. Till now, I still feel scared to go into this post office to use their service.

The workers are helpful. I like that they had a deaf employee work the front, not just in the…read morebackground. I like that they are a 24 open lobby. Many times I've gone in quite late and mailed packages. It's a post office and much of what they do is regulated or done out of our main Canonsburg offices.

I realize many businesses are understaffed these days but expectations should be set accordingly. I…read moreleft work an hour early one day in order to make it here on time to mail two packages, since it is the only P.O. in the area listed as being open until 6 PM. I arrived at 5:25 and the service counter area was locked. While I was going through the tedious self-serve parcel mailing process, three more people came in to mail packages and left frustrated. One commented that they are often closed at 5 PM. If that's the case, just change your hours officially and save people the confusion. I had a business post box here for many years which was fine. When you are here during open hours staff is always helpful. I also want to mention that despite my frustration on the evening I had to do the self serve, when I put my packages into the box they were not supposed to go out until the next day, but one of my recipients reached out the very next day to thank me for her package. So even if they were not customer facing after 5, they were obviously still keeping the mail going and I really appreciated that.

A scam. The lady who does passports said to my boyfriend's mom that she needs a passport to go a…read morecarnival cruise. My boss and travel agent said she doesn't need one for a Caribbean. His mom refused to listen to us, so we went to get her one. Now they're not sending the passport to her, and we wasted our money $100 down the drain. That I had to pay for because his mom doesn't have bank account. I want my money back!

We had confirmed appointments for passports today at the Bethel Park office. We arrived five…read moreminutes prior to our scheduled time and stood in line because it was so very busy and there were no signs to come to the front or any other direction for passport appointments. When we arrived to the front of the line, we were very rudely told that we missed our appointment and they could not service us. They told us we were supposed to arrive 10 minutes early, which was not directed anywhere in the appointment confirmation and questioned us repeatedly why we did not come to the front of the line. The staff was extremely rude and uncompromising even after we clearly showed them our appointment times, and that we were indeed on time.

This place is a necessity; unfortunately they are the worst when it comes to mailing and receiving…read moreparcels and letters. I feel the reason for this is that they are so grossly understaffed. This unnecessary visit came as a result of a parcel I mailed on Dec. 4th to Virginia with tracking. The tracking to this date shows it has never left Pittsburgh! Forget trying to get someone on their website phone number. I believe they have it shut off for the holidays! So I asked the nice clerk which is the only positive point I will give this review that since (1) I am unable to file a claim for it since I didn't insure it. (Item was only $20.00 but who knew?) and (2) they need the tracking number to look it up which I left at home, I asked what was the best way for me to send this replacement to my friend in Virginia. Seems to me that if you pay more for their services your guarantee of it arriving safely increases. For instance. Insure it for $50.00 and keep your bill of sale. Else send it express mail for $20.00 (small manila envelope) that comes with $50.00 automatic insurance. She advised I should just send it first class and insure it for $50.00. I asked for Priority mail and get this-Even though it costs more comes with insurance-it takes longer to get there than first class! Go figure! I paid my postage and kept my receipts. I told her I would return after Christmas to have her track my lost parcel. Maybe after the New Year their toll free number will have someone who will pick up. Still of all things given you are better off sending it Fed Ex or UPS. They will guarantee receipt but you pay a hefty price-tag for their services. So for now I have stood in enough 30 minute lines to get my parcels out early to the folks I that are out of town. Mail can come exceptionally late at times and either your mail will end up in someone else's box or vice versa. Still we need their services so what else can one do. I only hope this parcel makes it to Virginia as I was told in three days.

I'm giving this post office 5 stars just because their full service window was open. All I needed…read morewas a stamp and the last two local post offices I tried close early every day. the post master was nice also. I liked the old school mailboxes in there too!

We stopped to drop off a package while we were out and about…read more Nice, big parking lot The entrance had the self service kiosk right by the door tucked in with the PO Boxes. And well... that's all I needed. I always have my packages prelabeled to save money on shipping, so it is cool that this post office was setup to avoid the main counter with ease. You save nearly 70% on shipping costs if you are able to weigh and measure your package at home and print a label. I wish all post offices had the double package drop off chutes. Usually the one gets clogged up quickly, so two is a BIG deal.

Castle Shannon Post Office repeatedly "returns-to-sender" all my important mail addressed to me…read more Paychecks and such. But they leave the junk mail in my mailbox Ive reported this on 2 or 3 other occurrences this year and last year. Someone at the Post Office is making errors. Eventually, they will be caught.

Excellent customer service. Cute card selection for a last minute addition to your package if…read moreneeded. Plenty of parking.

Compared to some of the other area Post Offices, this one in Presto, Pennsylvania is much smaller,…read morebut you get much BIGGER service! It feels like a small town Post Office where everyone knows your name. There is rarely a line, and the staff here is very nice . . . Cheers!