During the 2025 Holiday Season I made two visits to this UPS Store to ship items. A cheerful…read moregreeting was received, each time, as soon as I came through the door. Prompt assistance and good advice was given to help me make my shipping decisions. Overall, a very good feeling of accomplishment as I left. There is ample parking in the lot in front of this store.

The best service I've had in Alaska. Not just one employe, but all the employees were…read moreknowledgeablknowledgeable, helpful and courteous.

I have found the service and staff here to be very helpful for anything related to shipping or…read moremailing stuff.

From the owner: Mailbox Rental, Notary Services, Fed-ex, USPS, Passport Photos, Packaging Materials, Copies,…read moreFaxing, Key duplication, Laminating, Binding and more.

I mailed parcels at this Kenai Post Office during Covid-19 times in December 2020. I came here…read morebecause family members told me to try it; short lines and postal clerks and customers wore face masks. They told me it wasn't crowded, in contrast to the Soldotna Post Office which had long lines going out the door with Holiday packages. A short line, I was third, and my Holiday shipping experience was excellent. This Post Office is over 10 miles from Soldotna, so I don't expect to use it often. However, it will be my first choice during trying times to ship parcels.

every time a package comes to me using UPS I have to track it down . Next I have to go to the UPS…read moreCustomer Center in Kenai , which has no phone and won't call me to pick up my package and many times the package is still on a truck requiring a 2nd visit by me to get a package that I've paid to receive at my home but somehow I have to be my own delivery service. And the Center is only open 2 hours which tells me the customer pick it up by there by their 2 hour schedule or else; seems to me UPS makes demands after being paid to do a job they have no intention of doing. UPS has Horrible Service. I have called them many times and they never make 1 change to help the customer. I DO Not want my packages delivered by UPS ever, but somehow shipper decide to do it without my permission. in my view UPS sucks.

Disappointed with my experience at UPS in Kenai. After applying and scheduling orientation, I…read morediscovered they are overstaffed, and they conveniently blame Anchorage for the application process. Two weeks of waiting only to be told this was a complete waste of my time. I even braved a winter storm for it. I strongly advise against applying here; it essentially boiled down to a flat-out refusal to hire me. Extremely dissatisfied with UPS.

Great drivers, very experienced. They are the Ice Road Truckers, after all.read more

They are so friendly and helpful. Several times the people…read morethere have gone out of their way to find an important package. Blessings

Always good service and not super busy and rude like the Soldotna office. Cheaper P.O. Boxes also.read more