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    Sara Says Sew

    5.0 (1 review)
    Closed • 10:00 am - 4:00 pm

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    Commercial laundry services

    Ironing

    Stain treatment

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    5 months ago

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    Sara C.

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    Ask the Community - Sara Says Sew

    Soldotna Wash & Dry - Not busy at all for a Saturday

    Soldotna Wash & Dry

    (31 reviews)

    $$

    My husband and I have been going here for many years to use the showers and have our laundry done…read more Last Sunday, we went in to take showers. We have always used the handicap showers together. I have a medical issue that causes me to get vertigo when I'm in the shower, so my husband watches me in case I have any problems. Then he takes his shower after I'm done. We have never had any problems using the handicap shower together before. The young lady at the counter took two punches off our card and handed us our towels and told us rooms 2 and 3 were open. I asked if the big shower was open because that is what we normally used. The heavy set woman who called herself the manager very rudely informed us that we could not use the shower together. I told her we had always used it and tried to explain that we shared the room so my husband could make sure I didn't pass out or fall and hurt myself. She said she didn't care. When I again told her we had always shared the room, she said she had never seen us in there before and she had been there for 7 years. Basically called me a liar. We have 2 of their shower punch cards! Not only did she not give a rats ass about my situation, she wouldn't credit us back the two punches they took off our card. We are locals and use the services year-round. I can't imagine the owner would want to lose the business of the locals who keep the business going the other 9 months of the year that the tourists aren't here because of how the manager treats the locals. I hope the owner reads these reviews. I certainly wouldn't want a person like that representing my business.

    The woman; heavier set with dark hair who identifies herself as the manager is awful. She treats…read morecustomers differently from one another and she honestly seems to be unusually nicer to men than the women customers. I tried to have a respectful conversation about how she treated my family and it was like talking to a wall; she was very defensive, rude just overall very overwhelmed. I tried many times to have a calm tone, avoid upsetting her while being direct, but she literally does not care. This woman justified her awful behavior and treatment because she's working on her day off and she's off tomorrow. I hope she's not the owner because it was hands down one of the worst interactions I've ever had. There was a younger girl working and seemed nice, but she's probably in the same position as the rest of us, stuck dealing with this lady, Soldotna Wash and Dry, I can see many others have had this experience, I hope this review is taken seriously because this woman was simply awful.

    Sara Says Sew - laundryservices - Updated October 2026

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