I see the reviews and I write very few but felt compelled this time. I live in Texas I bought my…read moreson who's in the Air Force base a very expensive gift. Problem is I forgot to put his Trailer #. In my panic I called this post office. I have never been able to call a post office and actually talk to someone. But a gentleman answered. I explained my dilemma. And he kindly tracked the package. Got a hold of the carrier for that area. Updated the info personally. Then called me back to make sure I knew it was delivered. No one these days knows the meaning of customer service not simple communication or kindness. This gentleman who I wish I had his name. Put my mind at ease with just a few steps in his day to make sure his customer was completely satisfied. I hope everyone who needs help gets this guy. And I wish that just half of the post offices had this skills. Thank you sir for everything you did

They sent my driver's license back to the MVD?…read more It was in my informed delivery but it never showed up. I went to the MVD website and it said USPS returned it? Calling them did nothing.

Nicest USPS workers I have ever met! Very helpful, not long wait, and can't beat that Mountain…read moreView.

Stopped here for stamps. I loved their innovative/hysterical take on a ring bell for service…read morehonker. The clerk was funny, kind, and helpful. Great customer service.

They lost one package, finally found it....after several trips to the post office and rude counter…read moreassistants. Then they lost another package....still haven't found it. I filed a complaint with the postal service, but never got a response.

I did a Silly Thing: I had Amazon send me a package to my AirBNB here in Ruidoso. I never thought…read morefor a moment that the package might be sent by USPS instead of UPS. When Amazon told me the package had been delivered, I realized my mistake. So, I texted the owner of the AirBNB, but he told me that he didn't have a mailbox here at all, because of it being a short-term rental. What to do? I went down to the Post Office on Mechem Drive, and was assisted by a gentleman named Frank. Frank took my information and enlisted the aid of another gentleman whose name I didn't get, but whom Frank called "Boss." Together, the two of them worked to locate my package and have it brought back to the Post Office where I picked it up in due course. What a great example of going "above and beyond" in Customer Service. It meant a lot to me to receive such professional and courteous and effective service. Thank you, Frank and Boss!! (By the way, you'll notice that this is posted under a different name, but it's still me, the fat old guy with the bum leg! Thanks again!)

Kudos to the United States Postal Service. The selection of Sarah Earnest as Postmaster of the…read moreMoriarty Post Office was and is a brilliant choice. She is very knowledgeable and professional. She is kind, thoughtful, considerate, and extremely helpful. Case in point: as I lounged in my wheelchair, Sarah carried my many packages to my car. The Postal Service and Moriarty definitely have a keeper.

This post office is beyond disgusting the way people run this place I'm so not sure why they are…read moreopen. My mail was tampered with and when I asked about it they weren't helpful and so rude like wat if this was your packages and someone opened your things there need to be something done about this because at this point idk wat to do. A few of my friends have experienced the same things and nothing is being done!!! We chose to live here not in hopes of peace community and nicer people not this bs!!

I hate going to the post office for the same reasons I hate going to MVD to renew my license. I…read morehate waiting and the employees seem unhappy working there. However my experience today was wonderful. The service was quick and friendly. The postal worker greeted me as I walked in and was cheerful as he assisted all of us in line. I will definitely be back to this location.

This post office is the best one I've been to in New Mexico!…read more Service is super friendly and efficient, so basically you feel like you're anywhere but a post office! It's usually the same gentleman behind the counter, and he answers questions with patience and a smile. The building is very small so there may be a few services this location doesn't do but so far everything we've needed (including sending registered mail) has been a breeze, and they do have P.O. Boxes. The building is actually on 4th Street so its easy access and parking is along the North side, as well as in the lot behind. Note they're closed for lunch from 11:30-12.

They are checking in boxes that they don't have or haven't actually identified. Forcing residents…read moreinto making false trips. Guessing to try and make themselves look efficient!

This post office keeps placing the wrong mail in mine and just about everyones box in town. The…read morelady that works there told me that she has never seen so many people come in complaining about missing mail and wrong mail in their boxes! I would recommend using the milan post office instead.

My fav post office to go to, they are always so quick and efficient. On top of offering great…read morecustomer service. I always love to buy unique stamps to mail my nephews cards and they have a variety. Thank you postal workers!

This place is slow, and they suck . Like what are you guys doing? There should not be a huge line…read moreand only 2 old ass people working the counter. Crazy stupid inefficient, get someone over here to help you ffs

I've been trying to locate a registered package that was to be delivered on June 2d, contacted the…read morepost office and have yet to receive a response. Registered package are tracked. I cannot get an answer as to where my registered package is located. They can trace it to the driver and the tracking indicates that is it is on way for delivery but 8 days is a bit long for delivery.

Helpful courteous service. Employees genuinely care and go out of their way for their customers.read more

I have lived at my home for over three years, and until the beginning of this year, package…read moredelivery was never an issue. Since then, I have been required to pick up nearly every package at the post office instead of having it delivered to my home. When I asked why this changed, I was told it was because my mail carrier is unable to handle larger packages due to their size. However, many of the packages being held are lightweight, making this explanation difficult to understand. Consistent home delivery should not depend on the size or weight of a package if it can reasonably be delivered. To make matters more concerning, I also have video footage from earlier this year showing a package being thrown from the mail carrier's vehicle onto my property rather than being properly delivered. That experience, combined with the ongoing need to retrieve packages myself, has been very disappointing. I understand that delivery routes can be challenging, but I expect reliable and professional service. I hope this issue can be addressed so that packages are delivered consistently and handled with the care customers should be able to expect.

Wish I could give - 5 *s…read more The most toxic environment place to work behind doors. No respect for co-workers. The person supposedly in charge can't do real leadership, nice guy but has 0% accountability, responsibility, and discipline, sadly. The union needs to be more aggressive and launch serious investigations. Put cameras with audio in every space inside that post office (not just the front cashier's area). New employees are not been trained properly or not trained at all. If you ask how to do something or any kind of guidance, well you will not get help here at all. Disrespect is in every corner and the employees who have been working for the longest are the problem there. Very poor work ethic, 0 consequences for those who do wrong to their peers, issues never get solved, cursing, yelling at new employees. Is very frustrating that this place has been like this for many years now and has no real boss to show up and fix this mess. New employees keep quitting but nobody understands or knows why, a real "mystery " indeed. Dear Union, please fix this place, send a new post headmaster with the desire to keep a healthy, organized, respectful, and most importantly task accountability for all employees, making sure that everyone is doing their individual assigned personal tasks, so when the task isn't done you know exactly who was and immediately take action and corrected the problems/issues. I could write a book about that place... Just unbelievable that a place like the USPS with so much history is going this route with that Belen USPS. Please share. Somebody has to do something. Is serious, thank you.