They lost one package, finally found it....after several trips to the post office and rude counter…read moreassistants. Then they lost another package....still haven't found it. I filed a complaint with the postal service, but never got a response.

I did a Silly Thing: I had Amazon send me a package to my AirBNB here in Ruidoso. I never thought…read morefor a moment that the package might be sent by USPS instead of UPS. When Amazon told me the package had been delivered, I realized my mistake. So, I texted the owner of the AirBNB, but he told me that he didn't have a mailbox here at all, because of it being a short-term rental. What to do? I went down to the Post Office on Mechem Drive, and was assisted by a gentleman named Frank. Frank took my information and enlisted the aid of another gentleman whose name I didn't get, but whom Frank called "Boss." Together, the two of them worked to locate my package and have it brought back to the Post Office where I picked it up in due course. What a great example of going "above and beyond" in Customer Service. It meant a lot to me to receive such professional and courteous and effective service. Thank you, Frank and Boss!! (By the way, you'll notice that this is posted under a different name, but it's still me, the fat old guy with the bum leg! Thanks again!)

I have had good experiences with this business. Employees are always friendly. It does take them a…read morewhile sometimes to come out to look at system but I guess thats how it is these days. Once they get here they have always left with the system running as it is supposed to. A good place to do business with.

I have had the worst experience with this company and I have had my system for just one week now…read more This is what I am dealing with: 1). The system that they use is much larger than what I had seen at other companies & you definitely don't want it anywhere that it can been seen. In other words, it's big & ugly! Plus it was VERY expensive! 2). I went with this system because I was told this is a full service company. I was told repeatedly that they would come out to help me anytime I needed that. Thus we paid the enormous cost associated with this company & product. Well guess what? The first time I call about getting some assistance down the line, I was told there is a fee for them to do that. And not one time did anyone mention this fee prior to the purchase of this system. Not. One. Single. Time! Calling the better business bureau now.

I've always had a great experience at Sidwell Service. They are always kind and make sure the…read moreu-haul trailer is hooked up properly. I have rented from them several times and they will continue to get my business. Thanks!!

I'm sorry to have taken so long to write this review. We were in New Mexico in February this year…read more(2017) and had a problem with our 5th wheel. It was trying to run sideways down the Freeway! We called these folks to see if they knew of anywhere we could find a welder to fix it. They said bring it on in - we'll fix it. And they did! Now being tourists we figured we were going to be paying a pretty penny for our troubles - NOT SO! They did a great job, reasonably priced and sent us on down the road in just a few hours. Thank you! The Davies

We were looking for a "one stop" company for HVAC and plumbing. Everything and everyone were…read moreprofessional and friendly. Installed new tankless water heater, softener water detection and HVAC, replaced old furnace. They also are an after hours resource if needed. Have been so impressed with the different service companies in Ruidoso!

Had asked to go do service a small leak in a cabin, and the Manager who went out by the name of…read moreEsteban Armenda was super rude and even threatened to call the state, not sure why, and receptionist was a bit rude as well. Did not get work done and would not recommend.

Trustworthy service. Brought my 16 yo Trek 3500 in for a much needed tune up. 10 days was…read moreunexpectedly short wait! Ride is great.

Excellent bike shop. Wallace and his co-worker (didn't get her name) were extremely helpful and so…read morefriendly. Wallace answered all of my technical questions about my full suspension bike I was traveling with, explained in great detail things I wasn't aware of, tuned her up, and readjusted my suspension specifically for me on the local trails. After a week of beating down my bike on super chunky trails in southern Utah, Wallace re-torqued and tightened my bike and had me ready to ride. I've been to many well known bike shops throughout Utah and this small shop in Ruidoso stands out. A+. They have real bike tools and equipment for real riders as well as great fitting t-shirts with an awesome shop logo if you're like me and grab a t-shirt from memorable bike shops while traveling. Thanks Pinnacle. See you guys soon!

We had the pleasure of doing business with Ruidosa Location over July first holiday weekend. Spent…read more$9500 on bed and mattress. Very happy with both. Could not be more dissasitified with sales person Alan. Made a promise of supplying Two pillows with sale. This has never happened even after multiple phone calls. Different excuse with each call. Unfortunately your employees are a direct reflection on your business. Would give zero stars if possible do not like being lied to. Thanks Ed G.

This is the best place to shop for home furnishings in Ruidoso and Lincoln County. Super friendly…read moresales staff and experienced delivery crew. They have everything you need from living room furniture, to mattresses, to accessories, etc. One stop shop to fill your cabin or new mountain getaway...

Excellent customer service, very helpful staff!! Great service!! Thank you very much!!!read more

Since moving to Alamagordo, I have been using DMS, and am happy that they are here. Always…read morefriendly, polite and helpful. They spend time to help me get the best shipping prices which I appreciate.

If you do use this store make sure to go in the afternoon. Had I gone only in the afternoon I would…read morehave given them 5 stars. The lady that was working in the morning was dismissive and unhelpful. The gentleman in the afternoon was very helpful and polite.

This is the worst UPS in the area, they don't deserve a star. They are heartless and the drivers…read morealso. A parcel was shipped to me from Africa, When I tracked it showed out of delivery, and I waited a whole day and didn't get my parcel and when I tracked it again it showed the item discarded. Who does that, and no one is being held accountable for this callous behavior? The fact this UPS Roswell received my parcel and stole it amazes me. And it contains lots of valuables, I am so pissed off right now.