The younger woman with dog at front desk is extremely rude. Do not give these people your business…read moreif at all possible.... they are not kind to their customers.

The proprietors at Postal Annex were very friendly and helpful when I was in a stressful pinch…read more They are clearly empathetic locals. The new printer works very well!

Abysmal service. No one working the copy center until 4 pm. Even the manager, Anthony Gomez,…read morecouldn't help. We drove down to Alamogordo from Alto to get a copy made of a large pattern for a project my husband was working on. I picked up a few office supplies, paid for them and had to remind the cashier to give me part of my purchase. Guess we will go to Office Max in Roswell. Good luck staying in business!

Awesome awesome awesome! Extremely polite and helpful. Print quality is awesome, staff is awesome…read more No need to go anywhere else.

Lady working in there this morning is anxious, rude, and made me quite uncomfortable. She seemed…read moreupset for no apparent reason. I went in to see what shipping supplies were available for future reference. I took a photo of the supplies for later reference. She then stated I was only allowed to take one photo which makes no sense whatsoever. I asked her a question about using my account with a QR Code. She said it's hit & miss because their internet is bad. Not business friendly.

Don't have landline listed online. Called fedex help line. They said I could send packages to this…read morelocation and they'll hold them for me. (Even gave tracking info after I ordered). Traveling in RV got to location and they gave the packages back to usps after accepting delivery of them. (Updates on Amazon). FedEx lied and doesn't care. Use UPS.

If you do use this store make sure to go in the afternoon. Had I gone only in the afternoon I would…read morehave given them 5 stars. The lady that was working in the morning was dismissive and unhelpful. The gentleman in the afternoon was very helpful and polite.

This is the worst UPS in the area, they don't deserve a star. They are heartless and the drivers…read morealso. A parcel was shipped to me from Africa, When I tracked it showed out of delivery, and I waited a whole day and didn't get my parcel and when I tracked it again it showed the item discarded. Who does that, and no one is being held accountable for this callous behavior? The fact this UPS Roswell received my parcel and stole it amazes me. And it contains lots of valuables, I am so pissed off right now.

Stopped here for stamps. I loved their innovative/hysterical take on a ring bell for service…read morehonker. The clerk was funny, kind, and helpful. Great customer service.

It appears this UPS store on Menaul is under new management...... nice to see. It was disappointing…read morein the past to see talented and knowledgeable employees leave. Mr Asif A is making changes for the better. He is supportive of his staff. He was super helpful in assisting me to locate a package i had misplaced in a recent move. He gave all the credit to his staff. I wish him and his team all the best. He really cares. He is a leader.

BEWARE: Apparently Refrigeration Is a Secret VIP Benefit. Now I understand why this location has a…read morelow star rating. This review is for the UPS Store at 8226 Menaul Blvd NE in Albuquerque. For approximately nine months, I had refrigerated medication shipped to this location as a UPS Access Point. Every shipment was refrigerated, so I reasonably believed temperature-sensitive medications would be handled appropriately. Then one shipment was left unrefrigerated and ruined. An employee acknowledged the issue and documented it. Management had my contact information. No one called. No one apologized. No one followed up. When the replacement shipment arrived, I finally heard from management not to apologize, but to explain that refrigeration is merely a "courtesy" for non-mailbox customers and that I should not expect my medication to be refrigerated unless I pay for a mailbox. So apparently the policy is: refrigerate medication for nine months, never tell the customer it's optional, leave a shipment out and ruin it, then explain afterward that the customer should have somehow known better. Even more impressive was being told that the store bears no responsibility because I didn't pick up the package fast enough. Apparently accepting temperature-sensitive medication and then failing to store it properly is not the issue the customer is. If refrigeration is not guaranteed, customers should be told before packages are accepted, not after a shipment is damaged. Based on my experience, if you have refrigerated medication, choose a different UPS Access Point.

There are some things that never change apparently! This is a photo from 1972…read more Crazy how little it has changed in like 50+ years!

I stumbled into this Post Office when I visited the small town of Lincoln, NM. Like many others who…read morecome to Lincoln, I wanted to see the history of the town that made Billy The Kid Famous. One of the places I went to visit was the Tunstall Store. To my surprise, the Post Office is connected to the store, and is a fully functional working post office. I went it to buy stamps and saw the smallest post office I have ever been in. There were many P.O. Boxes that made the small space look like it was stuck in time. I purchased stamps and asked about the town. The employee was very helpful, and gave me all the information I needed. He also told me that many things had closed because of covid, but places were slowly opening up. I ended up shipping something home from that post office and sent a few letters to friends, just to have the Lincoln postmark. There are only standard services, but the small interior is enough to walk in and see it. They do not make buildings that last like this anymore, even if only two people fit in the post office at one time. I was told that the mail gets picked up at 6pm almost daily.