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    Uptown Rentals - Room before I installed everything

    Uptown Rentals

    (7 reviews)

    This is truly unfortunate! A relationship that started strong with mutual respect has become an…read moreexample of typical corporate greed. Our company rented a Bobcat E60 Excavator first for one day on 7/30/26 and then for a week rental on 7/31/26 through 8/7-26, with the caveat that the equipment could be returned with a full refund if we reported a problem, because the equipment on the prior rental before us was used to demo three homes!! The equipment was not running or working correctly and Uptown knew it. We believed it had been serviced prior, at least to a point that we could troubleshoot a quick fix. We really needed the machine. The overall rental cost us 2,257.27! It never worked properly. It wasn't used! We emailed to an email that the invoice came from: the email didn't clearly state no reply on invoice. My husband then reported it to a representative upon returning it we expected a full refund as negotiate. We received no call or any other communication from Uptown Equipment Rental, but our money was never refunded! Not until I started calling did I get the excuses from the owner. He wanted to work something out but not refund our money. He then blamed us for it being a day late because they were already closed! We drove from up in the mountains to get there but because of slow traffic we were 10 minutes late! His next excuse for keeping the entire 2.257!! What??!! Now he wants to speak with my husband and won't speak with me. Why??! We simply want our money refunded! I'm starting here. Next, I go to Google and the Better Business Bureau!

    Awesome company to do buisness to work with. The owner is awesome. I will continue to do business…read morewith Uptown Rentals.

    TL George - machinerental - Updated October 2026

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