I paid for two books of stamps and only received two stamps. There is no way to leave a complaint!

It's no wonder why people use FedEx or UPS to mail things. A delivery I was supposed to receive August 4th that I paid extra for speedy delivery still haven't arrived. It sat in the Lehigh Valley center for 4 days. Today I received a notification saying it has went to Scranton center... So instead of taking it 37 mins out they took my delivery 49 mins farther. That is the MOST stupidest thing to be done. I will now be ordering and shipping through FedEx or UPS. At least their company has people smart enough to know it's easier and or more competent way to deliver. Smh, on the management of USPS. read more

We ordered a special item, personally designed for a friend. They said they "attempted to deliver" on 1/14. They never followed up to see where the package went. I tried several times to check on the item to no avail. Workers told me they would investigate and call me back, never did. Now it is February 1st and still no package. Very unprofessional. read more

Customer service is non-existent. Highly recommend shipping with ANY other shipping service!

I was hoping rto recieve a small package containing meds which came from Wilkes-Barre Va Friday. It processed on Monday, postoffice recieved it Tuesday. Instead of taking directly Scranton sort center it ha to go to Leigh Valley first then to Scranton. The updates said it was in pre delivery and that way since Tuesday. This morning I recieved a text saying its in Scranton, but of course its Sunday and the facilities are not open. So no med left where I should of had. Had to use reserve pills which I shouldn't have too. read more

If I could give 0 stars, I would. Worst place ever. Not only do they not answer their phones when you call (and let it ring 15-20 times just in case someone needs a little extra time to get to the phone), they also don't seem to care about making sure mail is delivered on time. Had a billion issues with them around the holidays because they refused to hire more people due to the influx of packages being sent (they had more than enough time to prepare for the holidays, so using the "pandemic" as an excuse was unacceptable). They also can't seem to get local mail delivered to where it needs to go on time. My December rent was mailed on November 29th and wasn't received by my landlord (who lives in the same city) until December 28th. My January rent arrived January 12th (when I mailed December 29th), and was torn in half when my landlord received it. I had to send a new check to my landlord due to the USPS incompetence. Today, my son's birthday present was supposed to be delivered, but lo and behold, it wasn't. There was a "delivery attempt" that wasn't made at all, and when I tried to call to see if the mailman would come back and hand it off to me if I went out to meet him, no one answered the phone. I called probably 5-6 times, letting the phone ring 15-20 times each time. Useless. Incompetent. Uncaring. Disgusting. Unprofessional. Thanks for ruining my son's birthday. Jerks. read more