I paid for two books of stamps and only received two stamps. There is no way to leave a complaint!read more

We ordered a special item, personally designed for a friend. They said they "attempted to deliver"…read moreon 1/14. They never followed up to see where the package went. I tried several times to check on the item to no avail. Workers told me they would investigate and call me back, never did. Now it is February 1st and still no package. Very unprofessional.

Best customer service for sure - Luis is funny and friendly. Probably the nicest postal worker…read moreever! Thanks so much for all of your help!

A few years ago I had to mail something so I stopped at this post office. The older lady (i…read morethinknin her 60's) working was a total nasty witch. I haven't been there since. I have since purchased a house a street away and will never ever go to this post office. I'd rather drive to the one in Luzerne or go to the one on River St. Today my boyfriend stopped there to mail some packages.. and the same thing. Rude, short tempered and definitely hates life and her job. I didn't even mention to him that she was this way, but that's immediately what he told me when he got home. Maybe if they get someone more pleasant in there I may go back. But for now I'm sticking with other locations. I'm not going to get treated poorly and neither should anyone else. (If the woman I dealt with years ago no longer works there and this is a different one... Then they're hiring the wrong people)

No probs. It's a small location, so it's not the same as a big post office. If you want to see a…read morecrazy bad post office, visit Plymouth.

Do yourself a favor and go to UPS or Fedex to send your packages. This whole post office from…read moremanagement to workers are a bunch of unprofessional, rude, miserable people. The mail carriers act like doing their job is some extra chore they don't want to do. They refuse to deliver any packages that are bigger than a small box because they would have to carry it to your door. That's the level of lazy were dealing with here. We pay for shipping a package to a residence. Then when it's time to deliver these derelicts come to your door no package in hand and put a "we missed you notice" in your mailbox, so they don't have to walk the parcel to your door... unbelievable. No knock no doorbell nothing. They've done this numerous times which the last two i captured on video. This morning i was sitting at my desk 6 feet from my door. If he made any attempt to deliver this package we would have noticed and got it. DO NOT GIVE THEM YOUR BUSINESS.

Matt the manager is a crabby jerk. He knows that we have had several issues with the same mail…read morecarrier that delivers to us, and lost our mail 3 times. He was of no help at all, he was rude, and he hung up on me because I mentioned he was super nice the last time he helped us and now he's rude. Boom hung up. God everything about living here sucks, why TAYLOR is delivering to us is beyond me because there's 2 closer post offices that should be delivering to us not Taylor and their unprofessional stalky butthole manager Matt who sits at his desk with the voice of a miserable old man

Place says it opens at 830am I'm here at 9am with deliveries that are important and not a soul…read moreinside, and ppl waiting in the parking lot

Customer service leaves very much to be desired here. The lady acts as if customers are there to…read moreinconvenience her.

I have filed several change of addresses since March It is now October. I get pictures of my mail…read morethat are delivered to two addresses, but I do not receive all of the letters including from the federal government and the state government. I give the post office zero stars.

The USPS shouldn't even exist anymore. It's completely useless and the employees are lazy, stupid…read moreor both. I never get anything on time, constantly get the wrong mail, have changed my address 5 times since i moved and my mail still goes to my old address, despite having my new address on it. Packages are delivered late, if they're delivered at all.

They don't pick up the phone during normal business hours. One of the lines (for delivery issues)…read moretells you the phone mail is full and then disconnects you. I'd give it one star were it not for some positive experiences with the people who work there when I have to go there, which I do as rarely as possible because they often have lines backed out the door. (Not the fault of the people at the counter, though.) I am referring to the Wilkes-Barre PA post office on Main Street, by the way.

Mountain Top, PA post office , opened late on Saturday Jan 13, 2024 instead of 9:00am about 9:25…read moream. Just went in for stamps and worker was very rude. Will not buy my stamps their anymore.

Stop lying to customers. If a package is on your truck on Friday and your driver failed to deliver…read moreyou should deliver Saturday. 3 promises on one package and 5 days still no package on next day air. Then you lie you would go look out in the trailer but can't make promises but would call someone back. Worse customer service and to think you make six figures. I won't stop Until I have the driver managers and supervisor jobs. I will call daily and file complaints. LIARS