Stellar customer service. They really go out of their way to try to make sure that customers have…read morea good experience-- even if those "customers" are hundreds of miles away. I don't live in Sandpoint and have never been to the post office there; I live in western Washington. My wife recently ordered a package from a company located in Sandpoint, which our local town's post office (a really horrible one) screwed up-- the local carrier delivered to the wrong addres and then lied about it, and trying to deal with our local post office was a nightmare (they stonewall, they don't answer their phones, they're rude and unhelpful in person). The problem was entirely on this end-- the local office here in WA messed up. It had nothing to do with Sandpoint, there's no reason why Sandpoint's post office needed to be involved at all. However, the company that had sent us the package contacted the postmaster in Sandpoint, and I have to say, I was totally blown away. The Sandpoint postmaster clearly really cared that our package had gone astray (even though it was in no way her fault, and involved a post office hundreds of miles away). She did her best at her end to try to help us, contacting our post office directly (or trying to-- our local office is so awful that she couldn't get anywhere, either, through no fault of her own). This drama went on for the better part of a week, and she engaged with us multiple times, both by phone and by email. This was remarkable. We had no expectation of help from Sandpoint's post office (it wasn't their fault, we figured they weren't involved), but they really took the initiative to try to help us find our package, and also to try to help us get some resolution to the customer-service problems we had at the local office. It was a clear attitude of "if you have a problem with *any* US post office anywhere, then that's *our* problem." Really refreshing to encounter such an attitude these days. I suspect that the fact that Sandpoint's service is so wonderful comes down to the postmaster there. I gather that Sandpoint is a fairly small town, so it may be that the postmaster essentially *is* the post office. If so, all i can say is: Sandpoint is lucky to have her!

5 stars for a post office??? I send off a lot of packages and I used to travel around in a RV. So…read moreI've been to A BUNCH. And this is the best. And the reason the employer Ryan. Seriously his positive attitude rubs off on customers and fellow employees. I dont know how the dude does it but give this man a raise.

If you have a parcel of any value, avoid this post office. They lie about leaving a notice to pick…read moreup parcels and then send them back because the carrier is too lazy to actually deliver either the package or the notice. Nothing can be done however because they are the government. No assistance or even a bit of caring from the post office or an effort to improve their service. Worst than a third world country.

I just love my post office here in tiny little Ponderay, aiD!read more

This is the Post Office that I use for about 2 years now. It is a nice and clean office. I like the…read moremain blonde dude who is usually working the front desk. Otherwise, there isn't that much special about it and it seems like the price per PO Box has been going up also.. it is quite expensive to rent a small post office box here! So I'm not sure if that is just standard or it depends on where it is you one at.. because I heard Clark fork is cheaper it's only 20 miles apart.. but I can see why the sentiment is much smaller in Clark Fork.

There was no wait in line; and the friendly crew printed a resume for me from an eMail in record…read moretime with high quality and even enhanced the font. I've been in customer service oriented business for a long time, and I recognize this as a first rate establishment and team. Kudos UPS. Cheers, Stewart Sandpoint Idaho resident of five winters and counting.

Really friendly service Sierra is super nice. Every time I come in she remembers my name and all…read morethe staff is very helpful. If you have any questions, they are ready to answer them! They have PO Box available here also.

tried to send a birthday card to my grandaughter, but the person a the counter wanted to search the…read moreenvelope. It was a card with 50 dollars in it.. they questioned the lump in the envelope and wanted to open it.. I refused and went to the office in sagel. they sent it with no problem.. Also alot of my packages Ive picked up lately have been opened. Not sure how that happens when the shipper used heavy duty tape... Makes me wonder if Im losing my privacy. Lost my trust with this office.

Worst managed post office in the state. Larry is the worst postal agent with the customer service…read moreof a person that doesn't care whether you get your mail or not. This person should be fired for his lack of customer service

I cannot leave a good review for when it concerns some of the reasons given for not delivering…read more(some) packages. HOWEVER, the regular mail almost always comes on time and the people at the PostOffice are Great. If you have ordered a large package just expect you may have to take a drive into town....

Athol post office is small but served our community perfectly and I have always had good customer…read moreservice with a smile.