Great people and service. Helpful and friendly for anything you need. Nice small place and not much…read moreof a wait.

They close at 4:30 on weekdays so only retired people can access their PO box during the day and…read moreyou can't access it once they close. Probably one of the most pointless services offered. Maybe if they had decent hours they would be a viable service but those hours are ridiculous.

We are hosting our annual holiday party this weekend. We needed a narrow table 72x18 and found them…read moreonline. Most places showed cheaper but with a delivery range outside our need. In 12/7 Staples site showed a 12/8 delivery to the store and when we went to the register it was confirmed 12/8. Here we are 12/10 and no delivery. Customer service confirmed delivery at 12/19. A bit late and a lie. Bait and switch. I am so tired of big companies just doing what they can and though I am only one person not a blip on their radar. Never again. So disappointed!

If you need anything printed John is your guy. So professional and helpful. My prints came out…read moreperfect thanks to him and he made the process easy.

One of the nice features they don't talk about a lot, but you can take a whole page of photos in…read morethis scrapbook for example four photos at one time and then they will not only enhance or fix up the photos. They also separate each photo into a separate image file all cropped and as neat as can be that saves me a lot of time.

Stopped in to get my passport picture taken, they were super friendly, efficient and the picture…read moreturned out great! Highly recommend.

THE OWNER either lost my package or threw it out. She was very snotty because I told her she had a…read morenumber wrong. The package tracking number never left the place so I believe she threw it out SHE IS TYPICAL ROCHESTER TRAILER PARK TRASH Stay away go to the post office their much more professional.

This is the second time I have used their shipping service and they only get better. They had my…read moreinfo on file and the whole transaction only took a couple of minutes. Fair prices and exceptional service

Kittery Storage has been incredibly frustrating to deal with. Not only was the unit not clean as…read morepromised, but I have been waiting nearly 3 months to get my deposit back. I have continued to call and been told that the bookkeeper should have had it out by now and then it never comes. This is for 2 units and so nearly $300 that I am trying to recover. I would not recommend storing your things here, there are enough other places to choose from. The other consideration is the limited access, when you have a big move and are strapped for time, getting locked out at 8pm is a pain.

Always amazing and professional. I've never had an issue with anything the team there has shipped…read moreand packed for me. I would highly recommend them.

Well, the rep did not point out tracking. Raymond's PO much better although there was no line to…read morewait in.

Don't go here to return amazon packages without a label. If you want to buy random scraps of yarn…read moreor candles, this is your place.

John and his crew, Jessica and Heather are the best! They're good people! We're their clients for…read moremany years and the service is always excellent, from receiving and mailing packages to sending and receiving faxes. Very reasonable prices for their services. Would highly recommend them!

Been a customer here for years, and have had nothing but positive experiences. Have shipped…read moreparcels, rented mailboxes, and used their other services, including the "complimentary" ones. The staff has always been pleasant, professional and thorough in my opinion. Shipping does cost a little more than some other places, but (for me) it was well worth it to ensure that my packages were packed and delivered on time and undamaged. Everyone has different experiences and expectations, but the folks here have always done right by me. Thanks !

The service here is awesome. I had to get some notarized papers a couple of times and the staff…read moreacommodate it me as to not charge me for redoing them, provided scanning services, paid for a copy I had to attach. All of this with the best attitude and amilw behind their masks. Two ladies were specially helpul Delilah and Ashley. They made my weekend helping take care of this important process. Thanks Parcel Room!

I've used them quite a few times for US and international shipping and they are pleasant, helpful,…read moreand the items have arrived in good condition. They also suggest the most cost-effective method. Great selection of greeting cards and they even have a shredding service for disposing of sensitive documents. Cannot recommend highly enough!

Customers without home printers have to pay for computer time and each piece of paper to print…read morelabels. When returning a package the original label to me was still on box and team member said they'd take care of it but did not. Return package was redelivered to me and the store refused to help resolve. Terrible service compared to other UPS stores I have used.

Fabulous service with humor. Super efficient and conveniently located. Highly recommenddd. They…read morefinished sealing my boxes and gave me lots of options for shipping.

I've used this packaging/shipping company several times, because they are on my way home from work…read more I went in yesterday to ship a package, and the owner was not wearing a mask. I asked about it, and he said, "I don't have to wear a mask, I live here." When I specifically asked him to wear one, he said no. I am very uncomfortable using a small business whose owner puts his own comfort ahead of the customers. It's one thing to not wear a mask; it's another to not put one on at the request of a customer. I was only in the shop a few minutes. He could have complied for me. I am in a high risk group, and he is exposed to members of the public all day. I will find a more accommodating shipping company for future needs.

Went in to drop off packages with labels. Owner had no mask. He was dealing with a plumber or…read moreelectrician (who had a mask) and was ignoring customers. He finally acknowledges me and says to leave my packages on the desk. The place is a disorganized, unprofessional mess, with people's important packages strewn everywhere right near the desk. I almost left because I felt like my packages wouldn't be handled well. I asked for a receipt, assuming he would do the normal fast electronic scan...nope, he sighs heavily and starts hand scribbling 3 long tracking numbers on a scrap of paper. I could barely read it and was uncertain it was even accurate. Just crossed my fingers and left. I said thank you and got no reply. My packages did get to their destination. I am now going to the shipping place near the Lee traffic circle. Highly recommend.