Extremely rude employee at this branch. Couldn't even ask a simple question. Would not bring any…read morepackages here again.

Just visited this site for shipping out very important documents but one lady working there typed…read morein the wrong address and caused big trouble... re-visited there for correction but was told they can do nothing! Unbelievable! No reason to choose Fedex, at least this site again. It's too risky.

Dropped off package last Sat 10/7 supposed to be shipped on Mon 10/10. Instead shipped on 10/11…read more Package still not delivered Will NEVER use UPS again. Going to FedEx or DHL

Always fast and friendly service. Ample parking. Right next to Pizza, Pizza if you're hungry.read more

The customer service is always very helpful even on busy Holidays such as Christmas. I love in…read moreStewartville and quite a drive. But will use this store. I had a horrible problem dropping off a package at Hardware store, they didn't give me a tracking number. This cost me $450.00, as the company addressed to said they never Received the package. Never, ever leave without a tracking number an expensive lesson to learn.

I made a notary appointment and got a confirmation email:…read more "Thank you for scheduling your visit to The UPS Store. Your appointment is confirmed, and the details are below: Date and Time: Thursday, August 07, 2025 - 3:00PM CDT Appointment Type: Notary Services Confirmation Number: VQ5SH8H2T Location: The UPS Store #1417 3936-E FRONTAGE RD HWY 52 N ROCHESTER, MN 55901" My husband and I took time off work to get to our appointment with the notary. The 2 people working were not notaries, and they said he left to go on a break. They said we could wait and he should be back in about 20 minutes. It was bad enough that we had to deal with this situation, but the 2 people working didn't seem to see the problem or care that we were put out. If he's on a break but has an appointment, couldn't they have called him? It was frustrating. We had to get back to work and no one could tell for sure if/when the notary would return so we left and went to License Center Rochester Inc and they helped us right away, thankfully. I messaged The UPS Store and got zero acknowledgement. I guess ignoring customers is their corporate motto.

I decided to leave the outrageous prices of California for life in the Midwest. The notion to move…read moreall my items from California is a big mess, but I was referred to Matt's Moving company from my buddy who convinced me to move to Minnesota. This was my first time using a moving company and it by far was better than I ever imagined. All my items were delivered in perfect condition and they even unpacked my items in their respected rooms. After I got all my items, all I had to do was put things in the shelves, and my house was finished. Talk about a very easy process! God bless Matt's team. I hate moving, but using Matt's Moving service it made it a lot by 1000%.

Our move was scheduled to start at 10:00 am on a Saturday morning. The night before our move, in…read moreJanuary in Minnesota, we got 8-10 inches of snow. The movers were coming to our town from 30 miles away. We were advised at 9:30 am that the movers and truck would be 1 hour late, arriving at 11:00 am. They stated they were having engine trouble and the truck wouldn't start. We understood, this is cold MN in the winter. We agreed this was fair, knowing the road conditions would improve also in another hour. 11:00 am rolled around...no movers. We called customer service. We ended up being told they would arrive at 12:00 pm. This was starting to press our timeline, as we were supposed to be out of the house by 3:00 pm. We reluctantly agreed, what else could we do? Well, 12:00 pm rolled around...still no movers. We called again. My husband ended up in a heated discussion with customer service. We were told they would call us back... they crew was still figuring out their engine issues. At this point, I offered to drive to Rochester to rent a U-Haul if the moving crew would just show up at my house in whatever vehicle they could to load said truck. Customer service told me that wasn't necessary. (Boy, were they wrong!). We went around and around with customer service 3 or 4 times. Eventually we were told that they were sending a completely different truck and crew from the Twin Cities and they would arrive by 4:00 pm. 4:00 pm?!? We were supposed to be out of our house at 3:00 pm! Well, one thing let to another and we moved what we could in our own vehicles...we had already wasted all morning waiting on the crew, we didn't want to waste the whole afternoon as well! Come a few minutes before 4:00 pm, the truck showed up. These guys, by no fault of their own, were already tired. They said they'd already done a full move in the Twin Cities that day and then got sent to our house. Seriously?! I hope they got a huge bonus! Bless their hearts, they worked their butts off!! BUT... we didn't get out of the first house until almost 7:00 pm and didn't get moved into the new house (7 city blocks away) until after 9:00 pm...we were supposed to be done by 4:00 pm! I was in tears, my husband was beyond upset. This was supposed to be a happy, carefree, easy move for us! I called customer service on Monday and asked how they were going to make this right, as customer service on Saturday told us there would be a "significant decrease in the amount due". Well, our bank account got charged the entire $750. When I spoke with the person who could "make it right" they offered me a 5% refund, then a 10% refund, and then settled on their "best offer" of a $100 refund. I took the $100, hoping for no more whammies! Long story short, I can't say I would ever recommend this company. I was not pleased with anything but how hard their crew worked, once they finally arrived. But, I suppose we'll always be able to hold onto the memories of what a nightmare this move was... and hopefully someday we can laugh about it!

Hi. Came in for a replacement to the back of an earring - I am from out of town. Lost an…read moreearring back while at my hotel. Did a quick yelp search and hoped to fly home wearing both of my earrings. I walked in just after 10 am and instantly felt warm and welcome. I explained the issue - Danny helped me and was wonderful. I bought a necklace - wasn't pressured. Wasn't intending to. Hands down. Wonderful family business. If I have a chance. I'll go back. For sure!

Outstanding customer service! They custom re-set my wedding ring for our 35th anniversary and I…read morecould not be happier with how it turned out. Danny was great to work with and was very careful to stay within my budget. SJ Jewelers is my go-to jewelry store from now on.

The staff at Grandview are wonderful! We worked with them for both my parents burials and they were…read morevery helpful. My father was a vet and Grandview allowed every military right for his service. Grandview was slammed by an evil person calling them un-patriotic. The owner of Grandview is a Lifetime member of the VFW and served our country in combat. Before people judge them they should get all the facts. We would highly recommend Grandview Memorial Gardens!