I decided to leave the outrageous prices of California for life in the Midwest. The notion to move all my items from California is a big mess, but I was referred to Matt's Moving company from my buddy who convinced me to move to Minnesota. This was my first time using a moving company and it by far was better than I ever imagined. All my items were delivered in perfect condition and they even unpacked my items in their respected rooms. After I got all my items, all I had to do was put things in the shelves, and my house was finished. Talk about a very easy process! God bless Matt's team. I hate moving, but using Matt's Moving service it made it a lot by 1000%. read more

Our move was scheduled to start at 10:00 am on a Saturday morning. The night before our move, in January in Minnesota, we got 8-10 inches of snow. The movers were coming to our town from 30 miles away. We were advised at 9:30 am that the movers and truck would be 1 hour late, arriving at 11:00 am. They stated they were having engine trouble and the truck wouldn't start. We understood, this is cold MN in the winter. We agreed this was fair, knowing the road conditions would improve also in another hour. 11:00 am rolled around...no movers. We called customer service. We ended up being told they would arrive at 12:00 pm. This was starting to press our timeline, as we were supposed to be out of the house by 3:00 pm. We reluctantly agreed, what else could we do? Well, 12:00 pm rolled around...still no movers. We called again. My husband ended up in a heated discussion with customer service. We were told they would call us back... they crew was still figuring out their engine issues. At this point, I offered to drive to Rochester to rent a U-Haul if the moving crew would just show up at my house in whatever vehicle they could to load said truck. Customer service told me that wasn't necessary. (Boy, were they wrong!). We went around and around with customer service 3 or 4 times. Eventually we were told that they were sending a completely different truck and crew from the Twin Cities and they would arrive by 4:00 pm. 4:00 pm?!? We were supposed to be out of our house at 3:00 pm! Well, one thing let to another and we moved what we could in our own vehicles...we had already wasted all morning waiting on the crew, we didn't want to waste the whole afternoon as well! Come a few minutes before 4:00 pm, the truck showed up. These guys, by no fault of their own, were already tired. They said they'd already done a full move in the Twin Cities that day and then got sent to our house. Seriously?! I hope they got a huge bonus! Bless their hearts, they worked their butts off!! BUT... we didn't get out of the first house until almost 7:00 pm and didn't get moved into the new house (7 city blocks away) until after 9:00 pm...we were supposed to be done by 4:00 pm! I was in tears, my husband was beyond upset. This was supposed to be a happy, carefree, easy move for us! I called customer service on Monday and asked how they were going to make this right, as customer service on Saturday told us there would be a "significant decrease in the amount due". Well, our bank account got charged the entire $750. When I spoke with the person who could "make it right" they offered me a 5% refund, then a 10% refund, and then settled on their "best offer" of a $100 refund. I took the $100, hoping for no more whammies! Long story short, I can't say I would ever recommend this company. I was not pleased with anything but how hard their crew worked, once they finally arrived. But, I suppose we'll always be able to hold onto the memories of what a nightmare this move was... and hopefully someday we can laugh about it! read more

I need to find a moving company for my grandma who is moving from Rochester to Minneapolis. As a seventy-five year old lady, she has no idea what to do since she hadn't move in fifty-four years. I gave Matt a call, and he was the nicest guy that I ever met. He was polite, gave me a good quote, and explained the best way to work with my grandma since she lived all alone. I signed the contract, and explained the whole situation to her. Matt and his team came to my grandma's house, and loaded all the items in the truck. Being in California, I was on the phone with my grandma to make sure that the whole process was going well. What stuck out to me about Matt's company is that my grandma was nervous since she didn't know Matt, and hadn't eaten all day. Matt went out of his way to get my grandma some food. Thank you Matt for being so polite, and taking care of my grandma throughout the whole process. read more

We recently relocated to Arizona from Minnesota. One of our main priorities was to find a company to help move all our belongings across the country. It was a difficult task to find a moving company that didn't seem as if they were going to try to get us with hidden contracts. Matt explained the whole process and it was straight-forward. We signed with Matt's moving and everything went according to plan. All of our items ended up in our new place in Mesa. read more