Amazing service in Rochester! The team is super responsive…read moreand accommodating and they are always super positive about their ability to help. And always deliver it! You can reach them by phone or by text, and they make pick up and payment super convenient. If your items are outside, you don't even need to be home and they will take your payment via Venmo! I also find their pricing very, very fair.

Amazing service! The team is so friendly and positive!…read more I highly recommend them for anything you need!

So happy with the service from Josh and his crew! I admit, when he told me they charge by the hour,…read moreI was afraid that they'd take their time and not be as efficient as someone who might charge a flat rate. Boy, was I wrong!! The communication was wonderful and Josh showed up right on time, with a professional yet friendly demeanor and they wasted no time getting right to work! I was quoted an hour and a half for the items I needed moved, but decided last minute to have them do a little more and they still finished the job in the time I was originally quoted. They were very careful with our things, and our home. There is nothing I would change about the level of service and professionalism we experienced. I would highly recommend Josh's services to anyone looking for a mover. They also do long distance moves!

Josh and his crew are the best we have ever used. We have used them for local moves in Rochester to…read moreand from our storage unit as well as twice to and from Chicago. He is very efficient and is an excellent value. If we move again in Chicago, even if we are simply move to another home in Chicago, we will once again call Josh to see if he is available. Coming all the way from Rochester, he would be a better value than using a local moving service here.

Called them Monday. Requested service Thursday morning. Ben said 8:30. They arrived at 8:30…read moresharp, four men. They were very good and very careful. They could teach the professional movers a lesson. Very highly recommended!!

I was looking for someone who would take away some furniture that I no longer need but I also…read morewanted someone who would take the furniture that was still in good shape to the Habitat for Humanity Restore Store first to see if it could be donated there. I believe that Habitats Restore Store will pick up donated furniture but rightly so, they have criteria for what they accept and I wasn't sure what things of mine could be donated to them and what needed to be junked. I got the name of Junk Pros from the Restore Store and I was so impressed with Junk Pros service. They took away my old furniture, brought it to the Habitat for Humanity Restore Store to see what they would take as a donation and the rest they hauled away for junk. Their price was super reasonable. I was so impressed with Ben and his company, Junk Pros.

AMAZING service! I called them with really short notice and…read morethey were able to come and clean our place on a Saturday morning! Luis Campos is the owner. He won my trust when he called me 10 minutes before his arrival time to let me know he was on his way. I was super impressed. We asked for a "move in" cleaning. The house was empty. When we came back all the drawers, shelves, curtains, everything was really clean. The products they use are all organic and have a fresh scent. Will definitely call them again!

I spoke with Luis (owner?) in need of same day service. He arranged his business' schedule and…read moremade sure he had 2 ladies out to clean. Our daughter had signed a lease but only moved in to find out the place needed thorough cleaning. The Ladies did a spectacular job. If there was more than 5 stars, I would have given it! Thank you, Luis and thank you to the 2 ladies.

On Time and Prepared! Great Communication! Thank you Dennis and Will .. much appreciated!read more

Doesn't come across as a real business over the phone and, unfortunately, they don't work on…read moreSundays, which is a prime moving day for my clients. It's sad, because we'd love to be able to hire additional labor occasionally to augment our crews.

Amazing service! We needed to move in a hurry and we met got an assessment, quote, and booked and…read moremoved my mom in about a weeks time. Everyone I talked to on the phone or in person were so helpful and kind. They were so careful will the packing and unpacking (more careful than I would have been!). I would use them again in a heartbeat!

My experience with Smooth Move was exceptional from start to finish. I was thankful they were able…read moreto help me on a short notice. They were very professional, worked efficiently and careful, extremely helpful and friendly. I will certainly use them again if I move sometime

I decided to leave the outrageous prices of California for life in the Midwest. The notion to move…read moreall my items from California is a big mess, but I was referred to Matt's Moving company from my buddy who convinced me to move to Minnesota. This was my first time using a moving company and it by far was better than I ever imagined. All my items were delivered in perfect condition and they even unpacked my items in their respected rooms. After I got all my items, all I had to do was put things in the shelves, and my house was finished. Talk about a very easy process! God bless Matt's team. I hate moving, but using Matt's Moving service it made it a lot by 1000%.

Our move was scheduled to start at 10:00 am on a Saturday morning. The night before our move, in…read moreJanuary in Minnesota, we got 8-10 inches of snow. The movers were coming to our town from 30 miles away. We were advised at 9:30 am that the movers and truck would be 1 hour late, arriving at 11:00 am. They stated they were having engine trouble and the truck wouldn't start. We understood, this is cold MN in the winter. We agreed this was fair, knowing the road conditions would improve also in another hour. 11:00 am rolled around...no movers. We called customer service. We ended up being told they would arrive at 12:00 pm. This was starting to press our timeline, as we were supposed to be out of the house by 3:00 pm. We reluctantly agreed, what else could we do? Well, 12:00 pm rolled around...still no movers. We called again. My husband ended up in a heated discussion with customer service. We were told they would call us back... they crew was still figuring out their engine issues. At this point, I offered to drive to Rochester to rent a U-Haul if the moving crew would just show up at my house in whatever vehicle they could to load said truck. Customer service told me that wasn't necessary. (Boy, were they wrong!). We went around and around with customer service 3 or 4 times. Eventually we were told that they were sending a completely different truck and crew from the Twin Cities and they would arrive by 4:00 pm. 4:00 pm?!? We were supposed to be out of our house at 3:00 pm! Well, one thing let to another and we moved what we could in our own vehicles...we had already wasted all morning waiting on the crew, we didn't want to waste the whole afternoon as well! Come a few minutes before 4:00 pm, the truck showed up. These guys, by no fault of their own, were already tired. They said they'd already done a full move in the Twin Cities that day and then got sent to our house. Seriously?! I hope they got a huge bonus! Bless their hearts, they worked their butts off!! BUT... we didn't get out of the first house until almost 7:00 pm and didn't get moved into the new house (7 city blocks away) until after 9:00 pm...we were supposed to be done by 4:00 pm! I was in tears, my husband was beyond upset. This was supposed to be a happy, carefree, easy move for us! I called customer service on Monday and asked how they were going to make this right, as customer service on Saturday told us there would be a "significant decrease in the amount due". Well, our bank account got charged the entire $750. When I spoke with the person who could "make it right" they offered me a 5% refund, then a 10% refund, and then settled on their "best offer" of a $100 refund. I took the $100, hoping for no more whammies! Long story short, I can't say I would ever recommend this company. I was not pleased with anything but how hard their crew worked, once they finally arrived. But, I suppose we'll always be able to hold onto the memories of what a nightmare this move was... and hopefully someday we can laugh about it!

10 out of 10, would highly recommend! Price, timeliness, customer service - everything about this…read morewas great. This has me thinking of other things I might need to do but was worried it would be too expensive or a hassle.

Great customer service! Very quick and responsive! Fast service - professional. Amazing prices that…read morecan't be beat! If you need hauling / this is the only one you will ever need! Had to empty my grandparents place and was done within one day of calling them. Family business that is local and cares.