This is definitely of the smallest post offices around the area, but because many people forget…read morethat it exist; it is the ideal location to visit to take care of all your postal needs. Even on their busiest days, I haven't waited more than five or six minutes for service, it's always a quick process getting your stuff handled.

My experience at Chowchilla Post office for a new Passport application for my 2 months old son. I…read morelive in Madera, CA and it takes me 20 mins or so to reach there. I went on 18th Dec 2025 to collect forms. And with all the documents, me, my wife and our little one reached there on 22nd, and the young lady told us that we need an appointment for new passport acceptance, which we realized our mistake, and set up an appointment for the next day for 11.45am. Next day, as we were leaving the house, the infant started to cry, to take care of his needs, it took us some time, as we didn't want him to be fussy at the post office appointment, so we were late 10 to 15 mins. We were feeling bad that we didn't make it on time and apologized to the young person standing behind the counter. and were glad at the same time, as no one was there in the post office so we might get helped. We were surprised to hear the tone of the young tall person, saying that they don't help with passport services between 12pm-1pm, which I understand, and again told him that due to infant issues we were only 10-15 mins late, but the manner of tone of the tall young man was so demeaning that we thought for a second what a big mistake we have done. We were thinking, even if we were to be helped at 1145 am, it should have easily taken 30 to 40 mins with infant picture taking all, and which would have passed the 12pm deadline. And with nobody besides us in the post office, he just kept repeating they can't help. As we were to drive back to Madera, I went back again just one more time to request them, as it's not very easy travelling with infant and more importantly the store was not busy at all. The moment I entered I saw 4employees just chit chatting behind the counter area, and I asked one employee to see if they could help us, he also said the same thing and told me that I should have reached 30 mins early, which sounds great and I understand that. Thankfully, another older gentleman was there, must be a supervisor, I requested him too and asked him politely, that due to child issue we got 10 to 15 mins late, but he also said same thing, like the others were saying, looks like they must be really good at throwing policy book at clients or great team players, because, they knew my issue well before I talked them in detail, must have talked to each other, when I entered the store second time. Which is great, as team unity is important in a retail environment. Funny part is, when I was pleading with the supervisor, an older female customer came and overheard our conversation. Even she said, give him a break, as Christmas is around the corner, at that time, the supervisor said ok, wait for one hour then we will help you, especially if the other scheduled appointment doesn't show up. I realized they are in no mood to help me today, even when the store was empty most of the time. I left the store and scheduled an appointment for another day, unfortunately at the same place, as this is one nearest to me for passport services.   My issue is not that I wasn't helped, or rule book was thrown at me, as I was polite at all times and left the store thinking, why everyone there was not in a mood to accommodate, starting with demeaning tone to making sure no one makes exception especially in regard to passport services even when they were not busy. Being myself in a retail leadership role for the last 15 plus years, I felt there was something missing out there.  To which I realize there is a leadership issue at this location, especially when I talked to supervisor, I could feel that he don't want to do different what his staff have already said, or try to understand the situation, and take action on what is best for this store, which is providing a great customer experience. And now I also understand why that young gentleman spoke to us like this, why even the store was empty, they don't want to help, because the culture in the store is like this.  As I looked more regarding functioning of Post office, I came across that Post Office employees are Public Servants but are NOT funded through public taxes, instead are self-funded through sales In there stores, which suggests me this should be a great reason to provide strong customer service experience, as I was also going to buy passport size pics and other stuffs, which I guess was revenue for the store. Which makes me wonder about a lot of other things.  I understand that there are times when there should be no exceptions and policies should be followed. But sometimes, when circumstances like this, a person was in your store 3 times, bringing his 2 months old infant twice, coming from a different town, only a few mins late and the store was not busy, I guess little consideration should have been given, just my thoughts.   Going through others' feedback, I see a pattern in this location, that employees don't like helping people especially coming with passport submission requests. It is unfortunate that the

Madera post office: In & out, like it should be. The coldest A/C Ive experienced in a long tome…read more Like, I would quit my job to work there. I wish I lived in Madera, just to use this list office for all my shipping needs.

I want to thank the whole staff at Escobedo Income tax and services. I do my taxes there every…read moreyear. For many ,many years and never had an issue. Brenda and the staff are very professional and the scheduling is good all the time , when I call I get a fast response. Thank you again !!!

I love Becky she is sweet and knowledgeable. Always a pleasant visit . Rocky is great in Customer…read moreService and the entire family owned business is friendly. Long standing business with ample experience.

Little Town , big service !! Who would know such a little town would have its own post office, the…read morestaff are extreamly polite and kind , very helpful and know there way around to give good directions. They know everyone in town and would know what to do if some one lost a dog . They have a nice PO box area , and it is always clean and well kept . Very friendly .

Came in here last week to mail a latter then realized I had accidentally sealed the wrong sheet of…read morepaper. When I asked for a new envelope the employee there instead opened the latter and resealed it with tape saving me the dollar on a new stamp and envelope. Super friendly and helpful:)

I called for building permit application and division staff was courteous and told me details, pros…read moreand cons. She also email me the application online. I appreciate the service. Thank you.

Home of colin Kapernick, great place to watch fireworks, hell I could practically feel em as they…read morewizzed in the air. great place for odd jobs, really really low prices on home rentals. I saw one place that was a 4 bedroom for only 700 bucks. How can anyone not afford that?? They have alot of hookah lounges here. If your here and you haven't been to sharkeys pizza your really missing out. The fairgrounds here is really cool and the flea market is great too. The library is pretty ghetto and small, I've seen alot of bum fights here

When I called she was very easy to get an appointment into her shop!!…read moreTop notch quality came out fabulous. The value for her service was amazing and you got exactly what you asked for. I recommend any that needs altering or repairing clothes you already have. Thank you

It's an amazing experience and I highly recommend it . My mom stops by to get her clothes altered…read moreand it's really a good place

I love this laundromat. I feel very comfortable, corner, snacks, and drinks. Staff is always on…read moreduty to help someone safe environment. My experience here was very satisfying.

Nice and clean, reasonable prices, RV, parking access! They always have someone on staff walking…read morearound and making sure everything is cleaned up and good to go.

We have been using them for about a year and I'm highly impressed…read more Reliable Dependable Knowledgeable Hard working I'm so happy we finally found them, because now I don't have to think about this issue. They are doing a fantastic job!

We have been using D&D for over 30yrs. They are always here the same time every month. My Mother…read morealso used them for many years bless her soul. I never have to ask for extra services because they are that good!! Elijah is a great guy and sprays everywhere around pool, garage inside, takes care of cobwebs. The value is unbeatable. Thank you for being the best!! See you next month