Impossible to get ahold of, they don't actually go by their scheduled hours but whatever they what…read more Their delivery drivers also STEAL your packages by saying there's no access to delivery spot even if there is 3 points of delivery.

The Oxford Maine Post office is a joke. I went last week at 4:00 pm and they had the doors locked…read moreso you couldn't get in. My packages always get delivered to the wrong house, usually on another street on the other side of town. We didn't get mail delivered for over two weeks, but they could deliver packages. Went in person to try and get our mail and they refused to give it to me. If I could I wouldn't leave any stars. The service is awful.

I am writing this review after months of repeated issues with this post office that have resulted…read morein the death of live animals due to staff negligence and refusal to follow clearly marked handling instructions. I would give negative stars if I could. We routinely receive live animal shipments, clearly labeled as such and marked HOLD FOR PICKUP. Despite this, on at least seven separate occasions, packages addressed to our home have been sent out for delivery anyway, left exposed to extreme winter and summer temperatures, and the animals inside arrived dead. This happened repeatedly, even after we followed USPS instructions precisely. To prevent further loss of life, we began addressing our shipments directly to the post office for pickup, which successfully worked once. The animals were held inside and collected alive. However, during our most recent visit, we were informed--without any prior notice--that as of the new year, packages may no longer be addressed to the post office. We were told this change had been "made known to everyone," though we were never informed by any means. Despite this, when we arrived at the post office, staff confirmed that our live animal package was physically in the building. At that point, a clerk refused to retrieve the package, stating she was "too busy" because there was a line out the door and she was working alone. The package was confirmed to be on-site, yet staff would not get it. This was not due to policy, safety, or impossibility -- it was a refusal to perform the task. This is unacceptable. Staffing issues are not the customer's responsibility, and refusing to retrieve a live shipment that is already in the building--after months of documented handling failures--is profoundly unprofessional. The attitude displayed was dismissive, rude, and indifferent to the consequences of their actions. To be clear: * These packages were clearly labeled as LIVE ANIMALS * They were marked HOLD FOR PICKUP * USPS errors have repeatedly resulted in animal deaths * Staff acknowledged the package was present but refused to retrieve it This is not an isolated incident. It is a pattern of negligence, poor communication, and unwillingness to take responsibility. I strongly caution anyone receiving time-sensitive, temperature-sensitive, or live shipments to reconsider using this location. Accountability and basic professionalism are not optional when lives--animal or otherwise--are involved.

I haven't received mail for 17 days. I've called them and complained a few times, finally they said…read morethe mailman said the mailbox was damaged, what's funny is my tenant used the same mailbox and gets mail almost everyday. They're trying to cover up and think I'll let it go. No!! Two years ago I lost $200 worth of gift cards near Christmas time, they told me back then a couple of mailmen got fired for taking mail. I just got hold of my lawyer who won't just make sure my mailman is terminated, he's gonna go after the post office. I have a new bank card coming, I haven't received end of the months bills or my disability check. They're horrible.

worse service ever I pay shipping fees and they refuse to deliver my mail, this is the Poland Maine…read moreoffice on Main Street. have talked to her many times she doesnt care if i am 70 and unable to walk. and my husband is 73 with Alhiemers end stage. i have to call my son everytime. just this morning she marked it out for delivery at 8:24 and undeliverable at 9:15 that doesnt even give her time to get up here. i am very generous with the 1 star because we have even found mail on the ground outside our box. I dont believe at my age I am asking to much to receive my mail like everyone else

The worst customer service! The mail is always two days late. Speaking to the office; all they…read moredo is complain they don't have enough help... well, you all should be fired.

This post office won't answer the phone at 10 AM Wednesday morning. Trying to track a package…read moredelivered to the PO but can't get through. This is only one of many issues folks have with this branch. Often I get other peoples mail in my PO Box. Poor service is expected...

This location of the post office is THE MOST customer service oriented office I've ever been in…read more Part of the reason is how "Paul" goes out of his way to provide service over and above what is expected, expecially from a government employee. Actually, everyone in this location really goes the extra mile. Just wanted to give a shout out.

it's a little difficult to collect my mail when I have to be at work well before the post office…read morewindow opens at 0900. So when I go in at 0745 and find that I have a notice to collect a package (a rare occurrence) my only option is to ring the bell provided for customer service on the Dutch door. in the time it took for Lisa to chew me out, she could have simply handed me my package and we both could have happily moved on with our day.

Can't believe the lousy service this post office has. Only…read morepost office that closes at 4 pm. Been here twenty years. Didn't have my key but got notice that my dogs mess are in and because it was I. The wife's name they would not give me his meds. You wonder why you are failing us postal service!!!

The window service is great. I can get things fast and at a good price…read more The delivery is a totally different aspect. Someday you getting your mail and someday you don't. Sometimes your mail is way late like 6 or 7days.

I had $645 in gift cards that made it to this post office and an employee stole them. She is being…read morecharged but I am not being refunded. I have proof and no one will give me answers or help me with this issue. Don't trust Rodman Rd Post office. Terrible!!!