The folks at this post office have been friendly for as long as I can remember (I've been an on and…read moreoff patron since the nineties). I had the pleasure of dropping in just after Christmas to send a package. There was no wait and the clerk was friendly and happy to chat. Just today I received a package that was shipped from this post office - now that's great service as it was mailed just two days ago and there was a holiday (NYE). While the actual post office is pretty small there's still lots of good stuff going on. Fun cards for birthdays, upcoming holidays etc. Definitely recommend dropping in for some hip looking stamps or just to drop something off to a real life person.

Very friendly and efficient staff, always appreciate someone that's willing to be kind and share…read morehappiness and crack some jokes and puns along the way... I ship my artwork through this post office and I'm always informed and given the best mailing options and tips for what I mail.

I have lived in Auburn for one year and I've never had so much problems with my mail as I do now I…read moreget my mail in back of the building all the Post Office men know this but they deliver my mail to the front of the building where the other five tenants have their mailboxes and I get all five of the tenants in my mailbox I have to always go chasing after my packages we have told the mail carrier many times and he runs away when we tell him that the package that he just sat down is not ours

The window service is great. I can get things fast and at a good price…read more The delivery is a totally different aspect. Someday you getting your mail and someday you don't. Sometimes your mail is way late like 6 or 7days.

Shane was a delight this morning. I had nothing but trouble at the Auburn Post Office on Great…read moreFalls, to the point where I literally had to leave and come to this post office. Shane was friendly, polite, and gave me no problems sending out my package. Will continue to use this one, never going to the Auburn location again, they were SO RUDE. Shane, thanks for being amazing.

They arbitrarily decide they "don't have access to delivery location," even when there's been no…read morenew snow. They report (in the tracking history) that they don't have access to the location at 8am, though they don't drive by my apartment until afternoon. I have had positive interactions with the employees working at the windows, but the delivery service is awful, and there is no accountability at all.

So frustrating when people assume you don't speak or understand English, I may look "ethnic" or…read more"exotic", but I am American, was born in America. I simply misunderstood what the cashier said, I have a lot on my mind & a little spacey today & she repeated what she said to me slowly & in a condescending tone. It's the holidays, no need for that, if someone misunderstood you, just smile & repeat it in a friendly, patient tone & wish the customer Merry Christmas, that is good customer service. Speaking to someone in an arrogant, belittling tone will result in a bad experience for the customer which is bad for business. I will not go to that post office again, but in the spirit of Christmas, I hope they have a happy holiday anyway & Merry Christmas.

worse service ever I pay shipping fees and they refuse to deliver my mail, this is the Poland Maine…read moreoffice on Main Street. have talked to her many times she doesnt care if i am 70 and unable to walk. and my husband is 73 with Alhiemers end stage. i have to call my son everytime. just this morning she marked it out for delivery at 8:24 and undeliverable at 9:15 that doesnt even give her time to get up here. i am very generous with the 1 star because we have even found mail on the ground outside our box. I dont believe at my age I am asking to much to receive my mail like everyone else

can't/wont deliver mail if they do they put it in my driveway had to put a hold on all my packages…read morewent in person to pick up was met by the rudest people I've ever met in my life can't imagine why the post office is failing fire all of them start fresh with actual employees who understand what customer service jobs entail!!

Impossible to get ahold of, they don't actually go by their scheduled hours but whatever they what…read more Their delivery drivers also STEAL your packages by saying there's no access to delivery spot even if there is 3 points of delivery.

Never had an issue, crowded at peak hours and they're short handed but if you have more than 5…read moreseconds of patience its fine.

Nobody ever picks up the phone when I call there!! Need more people to answer them and I'm sure…read moreUSPS can afford to get more help.

I feel silly for reviewing a post office, but every postal experience I've had has been lackluster…read moreat best. I went in to set up a P.O. Box and the ladies behind the counter were fun and lively. When we asked them for a good place to eat, we left with a list of probably 30 of their favorite restaurants and dive bars, and more. They knew every local that walked through the doors and asked about their kids, their families, businesses, and more. It was probably the most wholesome experience I've ever had anywhere.

Our neighbor was told by our USPS carrier to contact the office about forwarded mail. I cant do…read morethat if they dont answer the phone! I'm 3000 miles away, so I cant go in person. Ive tried to call over 20 times. In person service has always been ok, but this is not acceptable. I submitted on-line Lost Mail Service Request, so we'll see how that goes. Please answer the phone! ...Or at least have answering machine so customers can leave a message. Thanks, Dan