I came here to fill out a change of address form and the lady with the curly hair is the BEST! She…read moreis knowledgeable and kind. I've been here on other occasions and shes been the same bubbly and happy.

Michael W, the supervisor at the 10710 PO is unprofessional, incompetent and uncaring. A medical…read moresupply delivery was supposed to be delivered this past Sunday. A slip left said it would be at the PO on Monday. I went to pick it up, but it wasn't there. I was told that it would either be there on Tuesday or delivered on Tuesday. Neither occurred! Michael W.., who took a long time to talk to me and refused to give me his full name, refused to look into where my medical supply delivery was. He refused to call the White Plains mail center to see what the issue is, as this was an important delivery. I've contacted the Post Master General regarding his lack of care regarding my medical supply delivery.

The incompetence and indifference to customers at the post office is breathtaking. One female…read moreclerk in particular is not just stupid, but outright hostile (a truly bad combination). The supervisor is not interested in doing his job; he pointedly kept me waiting for 20 minutes in an empty post office regarding a lost package (one of many over the years), and offered no help. From time to time over the years there have been friendly and helpful staff members, who never stay there for very long. The Bronxville Post Office is a disgrace.

I am shocked that it took 2 whole month for my package to leave the post office. It was scanned but…read morenever updated until two months later! I'm never shipping out anything from this branch. Shame on Bronxxville branch! I have shipped out from this branch and its always late! Go somewhere else or USPS needs to fire everyone in this branch.

had an extremely disturbing experience with a postal worker, Tiffany, at this location. I politely…read moreasked if a worker could assist me by getting a heavy package from my car because I was unable to lift it myself. Instead of handling the situation professionally, the employee became hostile, used profanity, repeatedly asked me to go outside to fight, and attempted to grab my phone while I was recording. This entire incident was witnessed by other employees and customers. At no point did I behave physically aggressive, yet the situation escalated due to the employee's conduct. This was completely inappropriate, unprofessional, and made me feel unsafe inside a federal building. Several employees had to hold her back from assaulting me in front of multiple customers. I expect USPS employees to de-escalate situations, not provoke them. This behavior should be investigated.

There are times I do have to come here, but I rue it. I RUE it I tell ya!…read more First, this location is the most local to me and probably the only Post Office within miles (that I know of). It's small with about half the public area given to PO boxes. 9 times out of 10 coming inside here, there is a line - a very slow moving line. There are three counter spaces available, but usually only 1-2 very slow moving Postal workers at these counters. In all the years I've come here, the slow aspect of the way they clear out customers has become a tradition. I know it happens in other Post Offices as well, so this place is really no different. (I've always said if a private corporation bought out the US Post Office, things would run a lot more efficiently.). Besides the obvious slowness, some of the time the workers aren't overly friendly either - a given as well, since they're not required to be. There has been times that someone behind the counter will be courteous or even crack a smile, but it's a rarity when that happens. A few years ago, they had some sort of supervisor out in the front with the customers and boy did those workers' behaviors change for that brief period of time - they became faster and nicer....but once that supervisor stopped being there, it was back to the mundane gingerly approach. And to be fair, it's not all of them because there are some that are actually friendly and helpful as well. I mentioned the place was small with usually a line, but past that, the supplies available for customers to use is usually decently maintained and stocked. If you can nuzzle your way in to get a form or something, you can usually find what you're looking for. I always have things prepared before I come here, so I would probably advise getting a few extra for yourselves if you end up having to come here more frequently. The mail carriers branched out of this location are ok. My usual mail carriers to my house have always been very good - it's the ones who cover them on days off that are the problem. Thankfully, it doesn't happen too often. I've had three mail carriers over the years consistently deliver to my house and all three have always been great. The parking lot is busy and on a busy day, you won't be finding a spot so easy. A lot of people double park on the fire lane even if they're inside waiting on the horrendous line. On a typical Saturday morning the lot can be a madhouse and it's a pain to try and find a spot. If you have to come on a Saturday, I would advise you to come a few minutes before open. This place does keep the lot open for 24 hour Post Office box access and mailboxes.

i stopped by this yonkers post office on main st to send a box back to amazon and even though the…read morepostage is on the box already i felt it was better to hand it to the useless clerk in hand instead of trying to squeeze it into the mail box and only one person on line besides me so wait is less then 3 minutes . not really a big post office but all the shipping supplies you need are available and it seems they mop the floors on occasion and keep the place clean . finally got to the dame clerk who look liked she needed to take a wicked dump as her face had a no way you gonna get a smile from me today . i handed her my box and got a few money orders and was out the door with a faint thank you and have a nice day . just another typical visit to your local post office which can be unpleasant if you let it .

Whatever time of day you go service is horrible. only one person attending to customers and lines…read moreare always long. It's 100 degrees outside no fan no air conditioning. Something needs to be done. Delay in Service. in lives are in danger due to heat.

Somehow they always deliver my packages to the wrong address. Very frustrating as staff should…read moreverify the house number before leaving a package at someone else's door.

There's a reason this post office has a extremely low rating. The location is good, parking is a…read morenightmare. The staff are terrible. They begrudgingly assist. It is my impression, they feel they are doing their customers a favour by serving them. It would be nice to find a post office that could do their jobs without the smug attitude that is common with post office employees.

Mount Vernon Postal service sucks!! That's putting it mildly. I have been missing mail. The Post…read moreoffice needs a overhaul!!

Very poor customer service and no regard for time. There's only one person working currently at…read more4:00 on a wednesday afternoon. Her attitude is very poor, she uses sarcasm and a very annoyed tone. She was also on her cellphone taking a personal call.

The Postal Svc. put a old, ugly, un-painted, rusty mail box for the mailman to use in place of the…read moreold box that is still there(the rusted bottom fell out). I do not even think the mailman uses either of these junk boxes. Mail service is great, BUT we do not need this eye sore on our corner of Manchester Road and Lincoln in Eastchester NY, 10709. Can anyone suggest what we can do to help keep our neighborhood looking OK.

This post office is convenient when you need to Mail…read moresomething out early and need to be in and out. However, there's normally only 1 or 2 windows opened only & the employees are not friendly at this location

This rating is given as per my experience inside the post office. The lady ( her name is Desiree),…read more was very helpful. She got out from her booth & help me get the appropriate Priority box & told me to use the flat rate, not the mailing box , since my package was heavy, so I can save money. In another incident , several months ago, I got to this post office 10 min to 5 pm ( closing time). I was allowed in , & started writing on my mail, then I got to got out to get my scotch tape. When I came back, a man said I can not get in because it's closing time, but then, Desiree said, she can come inside , because she was already here before 5 pm. I was very thankful, otherwise, I have to go to another location that closes at 7 pm. However, the actual delivery of mail is another matter. I sent an ordinary mail to New Jersey it arrived 8 business days. Before the 7 days, I mailed the same document, this time Certified mail, because I thought the previous one got lost. I hope the Priority Express box which I mailed will really arrive the next day, as indicated. EA