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    US Post Office

    2.0 (41 reviews)

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    7 years ago

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    Review Highlights - US Post Office

    Cheryl and the rest of the staff are very knowledgeable and are always courteous and helpful no matter how difficult the task.

    Mentioned in 2 reviews

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    US Post Office - Self-Service Area

    US Post Office

    1.8(25 reviews)
    4.0 mi

    I have a P.O. box set for notification when i get mail. I've updated my provider and it still…read moreDoesn't tell me when I have mail. It notifies me though when I have no mail and even that is inconsistent. Reps at the window can never seem to help me with it.

    In addition to a bad experience, I came home to discover I wasn't given all of the stamps that I…read morepaid for! Poor customer service. Went to mail my tax form and buy stamps. 2 women behind desk, one stood close to the other as if in training. I said I wanted to weigh my item to see how much postage would be and woman tapped with her long fingernail, several times on the metal weigh machine. OK, no verbal notice - no problem. I put my envelope on the meter and she rattles off at the speed of a crappy rapper to hit this then that when prompted - on what machine? I glance around and see the screen that I'm supposed to hit this or that. Never was I asked if I want to insure my document. I then say I'd like to buy stamps and she says "one or two packs" - I said I wanted to see what were the stamps so I could select the sheets she points in the direction where the selected stamps are out. I select 3 sheets. My total came to $52.83 ; I had her a $100 bill and she says, 'we can't take that' - I'm like, what! Finally she says they don't have the change. Again, I'm like what! The United States Post office doesn't have $48.00 in change! I was forced to use my debit card. It ticked me off. Overall, it felt like hurry up and get the heck out of here. Little effort was put into talking, explaining, communicating with another human. I left feeling riled up, which believe it or not, isn't my norm.

    Photos
    US Post Office - 1:47 pm on a Wed afternoon. I must have a black cloud hanging over me as there is always a line here when I come.

    1:47 pm on a Wed afternoon. I must have a black cloud hanging over me as there is always a line here when I come.

    US Post Office - Tons of parking which is nice

    Tons of parking which is nice

    US Post Office - 5 pm on a Monday. And there are 5, now 6 people behind me lol. It is moving though.

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    5 pm on a Monday. And there are 5, now 6 people behind me lol. It is moving though.

    United States Post Office - I bought 2 half books of stamps. 10 of Love and 10 of Eugenie Clark Swimmer. = $11.60.  6/15/2022

    United States Post Office

    1.9(33 reviews)
    9.1 mi

    July 31, 2024 - Wednesday…read more Review # 484 and Updated Review from 7/16/2017 - 4 years ago I highly recommend this post office whether you live in Shelby Township where it is located or any other city nearby. I've checked in 45 times according to Yelp when I need to mail cards, or packages to relatives and friends in other cities or states. I usually stop on my way to the cemetery when in route to Rochester Hills so it is very convenient for Me. My many photos attached show the reason still to rate 5 stars as in 2017. There are rotating employees working at the 3 counters every time I visit for stamps or mailing packages or envelopes. They are efficient and polite and take their time to service my needs. The counters, floors, self serve mailing areas are always clean and clutter free along with stocked mailing supplies! There are handicap access parking spots and a push button to enter the Post Office if you are disabled or if you are carrying packages to mail. In the lobby are post office boxes to rent for a fee and with key accessible. This location assists for passports and pick up of your held mail ftom vacation and large packages too. This location is at 7755 22 Mile Rd., Shelby Township, 48317 Phone: (800) 275-8777 Hours: Monday - Friday 8:30 AM to 6:00 PM Saturday 8:30 AM to 2:00 PM Sunday - Closed They also have a Drive -Up Mail Box for speedy drop in which is helpful due to weather conditions in Michigan! :-) Happy & Pleased To Review this Location Again With 5 Stars! SpecialK - Karen

    Honestly worst service I've ever experienced in my life. I have NEVER done a review, I don't care…read moreenough to but the older lady with glasses at the front who's usually on the right side is why im making this review today. The staff seemed fine but the lady who did the passports was super nice. The lady at the front was rude and disrespectful and seems like she hates her job. I genuinely don't understand when workers have bad customer service and or are rude because you chose this job!!!!???! I went in at 9:50 AM. I genuinely don't know who pissed in her coffee. But the way she was acting like I was dumb and didn't know what I was talking about was crazy and unnecessary. I would leave an even ruder review but I rlly don't care enough to. Just hope this place can find better staff.

    Photos
    United States Post Office - Always Very Clean and Organized Inside On Friday 6/7/2024

    Always Very Clean and Organized Inside On Friday 6/7/2024

    United States Post Office - Parking lot is empty on a Monday morning at 7:30, as I walk in to drop off my Christmas cards.  12/19/2022

    Parking lot is empty on a Monday morning at 7:30, as I walk in to drop off my Christmas cards. 12/19/2022

    United States Post Office - Flags at this post office are flying half-staff. 1/28/2025

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    Flags at this post office are flying half-staff. 1/28/2025

    Roseville Post Office - In front of my mailbox
 :(

    Roseville Post Office

    2.1(25 reviews)
    5.3 mi

    My wife has decided to gradually sell everything in her closet. I'm exaggerating somewhat, but not…read moreby much. She has a little business going through Poshmark, which means I take a lot of trips to the post office. I have tried other post offices in the area, but this is consistently the best. The Mount Clemens post office has been closed three times due to Covid already. It's closer to my house, but it's about 50-50 it will be a wasted trip. The chesterfield post office is generally good, but the dropbox in the lobby area is currently broken. This is how I drop off packages many times, so this is a problem, too. Besides everything being in working order, the business hours are extensive so you can get your packages scanned the same day. They are currently limiting five people in the main lobby at a time, but it moves reasonably quickly. The outer lobby area is very well equipped and well-maintained, with the ability to print your own postage as well as a fully functioning dropbox. Most crucially, packages you drop off in the 24 hour lobby after hours are generally scanned the next day. This is significantly better than most places are doing these days. And, despite the pressure of being in this line of work, everybody I have dealt with at the counter has been professional and friendly. I know my packages are in good hands when I bring them here.

    Terrible customer service. Young girl on counter didnt want to tell me if she was open or not. I…read morebelieve i had an experience with her before and i hadnt seen her in a while and i was hoping they removed her from window. Very unwelcoming. Supervision??

    Photos
    Roseville Post Office - FYI.. hours

    FYI.. hours

    Roseville Post Office - Flags flying half mast in Honor of Firefighter Robert Phillips II from Memphis, Michigan RIP

    Flags flying half mast in Honor of Firefighter Robert Phillips II from Memphis, Michigan RIP

    Roseville Post Office - Entrance

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    Entrance

    US Post Office - postoffices - Updated May 2026

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