This post office is close to my area of residence so it was super convenient to get a post box…read morehere. The service is typically fast and you are in and out. The representatives are nice too. Lots of parking spots available. I dislike how people have messed it up to where it closes at 5pm so we no longer have access to checking our boxes after hours due to vandalism. I hope they reconsider and make it 24 hour access. I chose this location for the flexibility of grabbing my items but I now have to scramble to get here before they close. All in all a nice post office nonetheless.

This is for the national call center management. I called…read morewith concerns regarding forwarding to a different address. Very professional. Positive clear communication about what to do with the possibility of different scenarios I inquired about. Thank you for your excellent employees.

This is literally, , the worst post office you will ever visit. Grossly understaffed…read more Bureaucratic and rude workers. _________________

We're staying in Santa Fe only about 5 blocks from this Post Office so decided to walk by and mail…read moresome postcards on our way to visit the Traders on the Plaza. We wanted to purchase some postcard stamps but the line was out the door! We just mailed our cards with some Forever Stamps I had in my purse. It is very disappointing that the Post Offices in larger cities are not up to par when meeting the publics needs. We live in a small town in the Midwest and our post office meets our needs including hand stamping when we ask. The Union Station Post Office in Kansas City cannot meet all needs either... Is this possibly an increasing problem in our world ?

I have Always had WONDERFUL experiences with our downtown Postal clerks and have stated so. I wish…read moreI could remember all their names, but Today was KEN, gentleman extraordinaire. He was polite, efficient and clearly knew how to help me the best, Thank You, Ken for being part of our PO giving me the assistance that I needed. God Bless you & yours, MCH, former Host/Floor Mgr. of Clint Eastwood PBH, former Head Pro/GM for Pebble Beach

This sucks. I tried calling them because I needed help with a package that had my deceased…read moregrandfathers stuff inside. I tried calling them multiple times and they never picked up. We pay to have a post office so you should give the customer service and answer the phone when people call because it's probably important

Just be aware this post office is in the center of the Santa Fe Mall shopping center, by JC…read morePenny's. I was running late and almost missed the 5:30PM closing time. I'm from out of state and could not tell by the USPS map that this location was in a shopping center!!

Ok. They seem to have fixed their staffing issues. Short line, 2 counters open…read more And SAT hours to 4pm. Usps, we're not necessarily getting back together, but we're on speaking terms. I feel much better about this relationship.

I just tried to drop off a package at the post office at 4:40, the mailbox sign said it was open…read moretill five, so I knocked on the door and said I need to mail his package and the box is supposed to be open till five, and the very rude man on the other side of the door, said I can't help you. I said, the box should be open till five and I need to mail this package, to which he replied, go to the other post office. I knocked several more times, and he just ignored me. This person should not be working here. The least he could've done was to open the door and take my packages--if he didn't want to unlock the box that he closed early. This is the person working the afternoon shift on Monday, December 11.

Had never been to this PO before and I absolutely loved it! Big, plenty of parking, and nice…read moreemployees.

To have anyone see you here you have to call ahead and make an appointment which would normally be…read moreno problem except no one will answer the phone. You'd think that after 12 phone calls and emails (and I'm not exaggerating) SOMEONE is bound to answer but NOPE.

Look for JUSTIN here. He is a professional and kind postal worker. I'm…read more I do not hear from him: "I'm sure we've told you this before." "That's OBVIOUSLY not my keypad." Nor does he interrupt me when I am speaking. I'm so glad you are here (every day but Wednesday when he is at the Bertha location).

I ordered 2 items from Macy's for my wife's birthday to be delivered to Taos NM. We were staying…read morethere for a week. For some reason the post office said it was an undeliverable address. This was the exact description of the tracking info Latest Update Your item could not be delivered to the intended recipient or returned to sender. It has been disposed of by USPS. Someone at the time share we staying suggested going to USPS depot in Taos to get the packages. Why couldn't USPS have the told us to do that instead of saying they were disposed by USPS? They're system is so screwed up. What kind of customer service is that?

Neither UPS nor FedEx deliver to my very rural location (50 miles from Santa Fe). They won't…read moredeliver to the local post office where I have a box, either. So I'm forced to pay for a delivery address for packages I order by phone and online. I've been a Post Net customer for 2 years now and am happy with their services. One time I had to make many copies and I was helped out a lot in the process by the clerk who was working at the time. He even gave me several free folders to collate the materials. Their location and available parking are very convenient when I go into Santa Fe. My only small complaint is they close on Saturdays on long weekends, after driving into town twice to pick up packages and finding them closed I've learned my lesson. I do recommend this Post Net shop.

This place is just a disaster. Takes days, weeks and sometimes months (and sometimes never) to get…read moreyour mail. Just walk in and you'll see what a cluster it is. We've complained to the ipostal1 people and they no interest at all in looking into the mismanagement.