I've used this store several times for Amazon returns and printing options. Yes, they are always…read morebusy, but I never had a problem and the staff explained the options for printing. It has to be hard trying to keep the line moving and still make sure people get what they need

I needed to ship a package to Florida right away, I was told that the fastest shipping would be…read moreovernight and it would be $145.00. I gave the clerk the information to the person I was shipping it to and for, but the clerk insisted on taking my name and not the person of the name that I expressed it should be in. The clerk also typed in the wrong address and I was not aware of this until I put in my original complaint: Clerk charged me 145.00 for air/overnight shipping other wise it would have taken 3-5 business days for $15.00. Well the package did not arrive until 3-5 business days later. When I made a complaint to the store I was told by Lisa the manager that she would look int to the issue, Lisa did go ahead and filed a complaint with UPS to refund me the difference of air shipping, but did not bother reaching out to me to verify any of the mailing information, and also put the request in under the wrong name. I have yet to receive a refund almost 2 months later. Every time I speak or reach out to Lisa, she refuses to help and says just contact the post office instead of accepting that she mismanaged the process, by not reaching out to me and getting clarification on the mailing address or the addressee. She has given me wrong phone numbers for the claims department and refuses to help. This is not a person I would want managing my store, since good customer service is most important to any business. Karen N

I brought a package in that needed to be shipped from the east coast to the west coast. This…read moregentleman saw my frustrations. He found the proper size box for me and offered suggestions on how to ship the Waterford goblets. He was one of the kindest and most understanding clerks that I have encountered. Thank you.

Every time my orders arrive, they scan my WR code and I walk out with my package. 1 2 and 3. Bingo…read moreBam I'm out!

Horrible If you have a package that needs to go…read more Back "GOD help you" I'm dead serious ! I went to all of their places They won't help me ! Make sure you don't have to ship A package back ! It will be a total nightmare with These folks ! Think twice before you use them !! It's exactly 9am according to my cellphone No one is here ! They claim they open up at 9am ?

I had the absolute best experience here. I received an enthusiastic greeting upon entering. I…read morehadn't had tape to attach my return barcode and wanted to buy tape. She said I could be didn't need to and pulled out a plastic insert that fastened to the box. She wished be a wonderful day on the way out. I wish I'd gotten her name but I was there on October 15, 2026 at 3:05 pm. Hopefully that helps identify her.

They need to change the UPS hours. It doesn't open until 12PM, but when I called at 12:15, she was…read moreon was on her way from NYC...she wouldn't be there before 1:15 if then. There were three people waiting and left when I told them it would be a least an hour. One man was standing there with a young son. There is a sign on the door saying they wouldn't be there today until noon. But the sign is there everyday when the website says 9-8. The second time I went there in two days.

Went to return Amazon package yesterday afternoon the associate working the Amazon returns desk was…read moreamazing. She was very organized and efficient.

Finally a more spacious section of the store for your Amazon returns or ups. So much faster to get…read moreyour returns done. Friendly staff. Also mentioned to me that now you can get your party supplies and balloons done there also. Great value. Definitely alot better than doing both returns and shop

I've lived in the area for 14 years. I have never once been in this post office where there wasn't…read morea long line. Ever. I don't find the employees rude, just slow and completely indifferent to their inefficiency and the frustration of their customers collecting cobwebs while waiting. Typical government employees. Also, the office hasn't been cleaned up or updated since... never. And no more extended hours? Ugh. Any other post office is better.

Waited 20 minutes with nobody at the front desk. 12 plus people waiting, no apologies from staff,…read moreno smile, no hello. Reason for the wait according to staff was "it's Monday." Same experience almost every single time. Please hire competent staff.

PROS: The staff here is very friendly while everything is clean. They have a huge selection of…read moreclothing, picture frames, and media as well. There's plenty of parking and the hours are good CONS: The bric a brac is scarce and most things are overpriced with the average item being $6 while other goodwills the average price is $2. Most of the stuff on the shelves are also messy OVERALL: If you're in the area than come to this goodwill but don't go out of your way for it

The worst goodwill in NY. The whole place is messy and unorganized and dirty. I've been to other…read moregoodwills in NY where they have it organized by size and have one price for things not matter the brand. Here they price everything individually and most of the prices are ridiculous. Now as of Monday they stopped doing the tag color of the week is 50% off and they stopped doing the $2 tag color on Sundays (use to be $1). Now there is no tag color sales at all and they are trying to make it seem like a good thing. Will not be coming back

Great place! Always quick and friendly when i go in! Can get your clothes in and out in one day- i…read morelove that. Just wish they had more coupons. ......................... ........................

Brought white comforter in to be cleaned. When picked up, it was covered in black dots. When it…read morewas dropped off it had not dots but just needed seasonal laundering and my machine is not big enough. They redid (allegedly) it and came back even worse with the black dots. Comforter is now not usable. Rude customer service and unsatisfactory resolution. I would never use this place again.