Always an issue here...usually only 1 window open no matter how many folks are on line. And, the…read morelast couple of times, the clerks seemed very disinterested. I go here because it's right near my office but I may go elsewhere going forward.

I live in plainview...usually there's only one woman working, not sure if she's Indian as her…read morenationality, I could be wrong...however I went in today and she was helping one person...and 3 people were before me on line...an Asian looking young man opened up to take the next person which sped things along...she called me next...she may take her time, but shes very efficient, goes by the book, and very professional. I like her alot and shes a great addition as she can keep her professionalism throughout nice situations and bumps along the road situations.

I can not stress this enough- DO NOT TRUST THIS DISTRIBUTION OR USPS WITH YOUR MAIL! They are…read morecovering up theft and federal crimes going on with their own employees. I had a package recently stolen by my local truck driver and was repeatedly passed off to their office for intervention. I've made several calls/emails and NO ONE EVER RESPONDS BACK! I've never felt so disrespected by a postal organization in all my life. These people are corrupt and need to be investigated!!!!

The management of the mid island postal distribution center in Melville is incredibly inept! They…read morecould care less if 1st class mail gets to the destination Don't send anything you want delivered to the East end of Long Island NY 1st class. The equipment at the facility apparently breaks down constantly and instead of trying to send damaged mail to the recipient or back to the sender, if it just contains papers. They are thrown out! No matter if you paid a few bucks because of size and weight. You'll never get it back! Further, items to Montauk or Amagamdrtt never arrive regardless. Even , Priory mail gets treated poorly at Mid Island distribution center. And FYI, DON'T BOTHER ESCALATING YOUR LOSS TO THE POSTAL INSPECTORS. NOTHING COMES OF IT. THEY JUST EMPATHIZE.

probablly weird to do a yelp review for my postal carrier . .. I have the nicest , friendliest,…read morededicated mail carrier over here on East 16 Street in HS , NY . I just wanted to say that about Anthony. Regardless of the weather we get our delivery ( big snowstorm) He is also beey consistent time wise ... So thank you Anthony!

Had to call several times...over 45 min period...put me on hold for 15 mins then someone picked up…read morethe phone "we are closed call back tomorrow" and hung up ! Trying to put mail on hold because when done on line they never tell the carrier and mail piles up... TAKE THE WHOLE SYSTEM PRIVATE...FIRE THESE DEI HIRES AND TAKE CARE OF THE FUCKING TAX PAYERS!!!

The service is excellent.The Value is excellent. I was the next person online. The customer service…read morewas absolutely amazing. It was fast.

The worst service ever. Actually - no service at all. No one was at the front desk. 3 customers…read morewere waiting and yelling out for help but all you heard from the back was "we are busy". Then another post office employee comes with her register and tells us everyone is busy and I am not ready. When we asked if the other person will be coming soon she just ignored us and pretended like we were not there. Her name was Helena. She did not look like she wanted to be there or work for the post office and really had a negative vibe. I tried to call the Post Office Customer Service number to complain but I kept getting the repeated automated pick a number for mail prices. Do better. If you don't like your job then quit and find something you like. I will not be coming back to this location again and would rather drive another mile to avoid this disastrous location.

I have been using this P.O. for 6 yrs. I'm the first person to tell you when a U.S.P.O. employee is…read morerude, unprofessional or nasty (look at my review about the Hicksville P.O. on John St). NOT this location!!! Not only are the ladies nice but they like to joke around which is rare in this day and age. For the 2 yelpers with 1 star reviews of this P.O. you need to look in the mirror because it's YOU who are miserable and nasty. I'd bet money on that!!!

The staff was extremely rude and unaccommodating. I came in to an empty post office to submit my…read moredaughters passport application, I explained do them that it was my only day off from work and asked if they can please help as we are traveling soon. They yelled in my face and said "absolutely not". I asked for the supervisor to assist me and she refused as well. There was not a single person in there other than myself and they refused to service me. Never in my life have I been treated with such horrible customer service. I literally left in tears because of how I was treated. Disgusting. I would rather travel an hour away than ever step foot in this horrible establishment ever again. AWFUL.

I rarely visit this post office and the reason for my visit today was to drop off mail since I was…read morein the neighborhood. Other than the usual busy nature of a US Post Office, my job was to just drop mail into their mail slot. From what I read from other Yelp reviews; the Post Office does not seem to fare well. I cannot make any further judgement on this US Post Office from my short engagement. But I am sure that I will have the pleasure of experiencing more than a moment with this location soon.

Went today to buy stamps and get cash back with a debit card. Clerk told me she had no $$ in her…read moredrawer and could not give me cash back. What if I paid with cash and were to get change back? She offered no answers or a solution. Not customer service friendly. But they always quick to ask you to fill out the survey.

Got my family's passports done at this location. The lady that was helping me, (forgot her name)…read morewas amazing and it went great! I recommend that you do make an appointment because lots of people go there

Poor customer service, couldn't answer my question why my certified mail package that I paid 9.14…read moretook 10 days to get to Florida, other than to respond I should have paid extra to guarantee 3 day delivery if it was that important, I did not know eta stands for cross your fingers and hope it gets there on time??

This post office is less run down than most other post offices. There is good parking out front…read more Located on hicksville road, it's in an easy location to find. Still being run down and somewhat antiquated, there are some self help stations upon entrance. Fees posted are somewhat confusing. As you enter the lobby there are options for mailing (hope you brought your pen) that are poorly organized and have incorrect prices on them. Fortunately, their saving grace is there staff. After having interactions with the delivery staff in my neighborhood that work out of this office, I was not surprised by the friendly attitudes of the staff in this office. 2 employees offered help, which seems to be a rare thing these days. Checking out was painless and service was for sure 5 star. It reminds me of going to a hidden hole in the wall for the best food. Customer service gets 5* and the layout and run down facility gets 3* for a happy 4*.

I have been using this Post Office for years. As with any…read morebusiness these days you will find good people and bad people!! This Post Office is no exception. They are under staffed , aren't all places now. Anyway there are a few very nice workers there.

Horrible, rude, Steff... Constantly rude and just unfriendly to the public. I don't know understand…read morehow any of these people work in a customer service-based industry... Not only that online it says it is open at 6 AM. It is open at 9 AM... I went to the post office with over 12 boxes falling out of my hand. No one would help me. Meanwhile, I kept dropping the boxes because it was too much for me to hold myself... I'm going to start going to Bethpage even though I live in Farmingdale.

The women postal clerks at window were nice and were helpful to me with answering my questions. The…read moreSupervisor Chris helped me one day to get my mail to my door when I was feeling sick and in pain. Thank you.

This facility is the most pathetic example of customer service that I have seen in my entire life…read more They caused a catastrophic inconvenience for my wife and my family and had absolutely no regard or took any responsibility for what they did. It took my wife a few weeks to get all the paperwork necessary to retrieve some mail. The mail was saved, then when my wife finally got to this post office to collect it, they returned all of it back to the respective senders stating that no one came for it. This is in spite of the fact that all the necessary arrangements were made to pick up this mail at this post office. This essentially negated many many hours of work by my wife. There was absolutely no sense of accountability even by the postmaster of this facility. The word pathetic is being polite.