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US Post Office

4.0 (1 review)
Closed 10:00 am - 2:00 pm

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7 months ago

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Ask the Community - US Post Office

US Post Office

US Post Office

(2 reviews)

I have never treated so poorly by a post office as I have the Bayfield, Colorado location. I have…read morea temporary address (actual street address) while my husband and I build a new house in the 81122 zip code. I have used the address for packages that I have either ordered for construction or medications from my VA Hospital in Phoenix. Until this week I had no issues with my packages either being delivered to the address or I picked them up. I returned from a trip to Phoenix VA Hospital only to find out that any packages that arrived while I was gone were returned to sender, week of August 20th. I went into the post office on Monday August 28th to pick up said packages and when I was informed that they had been returned I asked the employee who typically has handed me packages in the past she stated that this location was no longer going to hang on to mail that they consider undeliverable. Now mind you I have been picking up packages all summer so this is something new . No "I apologize as this is our new mode of operation, etc". She continued to tell me that they will have it for 24 hours. Before returning it to sender. Imagine my surprise and chagrin when I show up this morning to pick up a package that had been there for less than 24 hours and the same woman tells me that it's already been returned. ‍ And she denied that she told me 24 hours. I asked to speak to her supervisor who was also rude, accused me of pointing my finger at her when I had not. After further discussion and getting no where I was asked to leave. Rude, disrespectful and clearly not on the same page when it came to information about their processes. Going up the chain...

The Bayfield, Colorado Post Office needs a new Postmaster. Victoria Delsid is completely rude and…read moreneeds an attitude adjustment. She needs to remember she works for the public as taxpayers! Her rude and abrasive attitude is not welcoming for a small town. Good luck when going in to pick up a package. She makes you feel like you are bugging her and this has happened more than once in the last six months I have lived here. HORRIBLE customer service.

US Post Office

US Post Office

(2 reviews)

This place deserves negative stars!! The old white guy is on a weird power trip. He's always giving…read moremy husband and I problems since moving here (September 2023) my recent complaint was last week! (Wednesday 2024) my mother in law sent me a gift and I went to pick it up. The same old white guy told me to always put the P.O. Box number on the package and we always do and we always tell people who sends us package. This time he was passive aggressive about it! I told him we always tell people to put our box number on there and it's out of my control. Something needs to be done about this guy. He either needs a customer service training or a new job! He makes me dread going to the post office, no one should feel this way about the POST OFFICE! He has a big attitude problem. Everyone in Dolores is super nice but not this guy!

Some one needs to get control of the Dolores CO Post Office. We get notices that packages are in…read morelockers and then told when we go that they haven't finished putting it out. This is an on going issue. I get text alerts so I know when it's there and ready. They don't deliver to my address even though I am writhing city limits so I am not being given a choice as to how to get my mail. Also my UPS Amazon and FedX packages should not be dropped off at the PO. You cant handle your own mail load let alone all of theirs. I understand being short staffed but y'all brought that on yourselves. Get it together and provide satisfactory service

US Post Office - postoffices - Updated May 2026

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