Somers Point Post Office.... great place.. clean.. workers always helpful.. kind and efficient…read more.. will continue going here...

Very helpful staff and fast service. Never had a problem at this USPS! However, I do wish that they…read morehad extended hours since I can not always make it there by closing on Saturday, but I work around it to make sure that I get the amazing service I always go there for.

First time at this post office and was greeted!! Met a very nice lady Tonya working at the…read morecounter. Super sweet and helpful.

The best USPS! The staff is also very pleasant and very helpful. The USPS opens on time and the…read morestaff goes out of the way to make your experience the best. Very clean and shipping items are readily available. I cannot understand how someone could rate this USPS as terrible. It is not possible.

I have lived in many places. This is the worst mail service I've ever had. Sometimes it takes weeks…read morefor something to be delivered. Sometimes it never arrives. One of the mail carriers droove into my neighbors wall. I was an eye witness. I watched him drive away. Hit and run. If you call to complain or even ask a simple question, they're rude.

My package got lost with time sensitive documents needed for travel. I am so torn up and depressed…read moreabout the situation. No one is able to give me any credible information about why or what happened.

Not sure why this small, efficient and friendly post office got such a low rating but I walked in &…read morewas waited on immediately from a friendly young lady who helped me find the correct box and packaging for me to ship a cell phone. She went above and beyond and was pleasant to work with. There was no line and it was clean and organized with great service with a smile ( ok she had a mask on so a smeyes) ... What more can we ask for?

Rudest customer service ever! We were yelled at for asking to borrow the priority tape for our…read morepriority package. We travel a lot and every post office in all the different states we have been to have allowed us to do so. Except this one. We were yelled at saying the policy changed three years ago and how all the other post offices are wrong. The tirent, Bernadette, then bathed how she is the shop steward and how she always has to correct people on this. I don't give a rat's ass who you are, don't yell at me. A simple sorry we no longer give out would have sufficed. We also over heard her complain to a customer that she can not lift heavy things because she just had surgery and continued with her grumpiness. It is no the customer's fault you came back to work too soon. Perhaps a job where you do not lift or deal with customers would suit her better.

I am still waiting for a package to be delivered. Yesterday I was supposed to get it and instead it…read moresays that it's undeliverable because of the address! That is a bunch of baloney because the address is correct. I called Amazon. I called the post office number That Amazon gave me and they said yes that is the address they have! So today I was trying to call 5 Columbus Ave. and they will not answer their phone and I tried to call the Pleasantville Post Office and they never answer their phone either. I definitely dislike the Postal Service because they run out of time in the evening so they say that the package was sent it back Rather than finishing their job that day! That's my opinion anyway because you can't get an answer!!! I love UPS because they're so efficient and you always get your packages. It's so much better!!!

They never answer the phone and they are rude and obnoxious. I tried to talk to the post master but…read moreI was told to talk to her boss. I asked his name and she said she's not allowed to give it out. What kind of crap is this package stealing post office trying to pull.

Friendly staff. Very helpful. Plenty of parking available. Need better signage for entrance.read more

I went in this morning and was waited on by a woman of Indian descent. I had my package on the…read morecounter as I was waiting for assistance. when she came out she didnn't utter a word of greeting but just took the package and weighed it. Offered me two ways to send it and after I made my choice I paid her by handing her the money and she just threw the receipt and my change on the counter. I think she needs to be trained to greet people when they arrive and give the customers and exercise courtesy when exchange money. I am normally outgoing and friendly but she gave me no reason to exchange greeting; hello or goodbye. Dr. Tom Viviano

They don't answer the phone. The phone rang for several minutes and then I was disconnected.read more

*** THE MOST UNPROFESSIONAL POST OFFICE IN THIS AREA*** What…read moreI dont understand when it became okay to have a personal conversation via cell phone with "your girl' while you have a line of customers WAITING to get things mailed out, and not only WAITING but literally waiting on simple things because you are too busy having a conversation with your friend. This lady then hangs up and carries personal conversation with the lady who was about to leave for the day (because according to her, the gov'met is keeping her at work way over her shift... AT LEAST YOU'RE WORKING) An older man walks up, he needs a stamp on the letter hes about to mail. He brings up the letter, hands it to her "Hi there how are ya?" He kindly asks. "Sir, please step behind the yellow line" No hi. No how are you.. she continues her convo with her coworker. "Sir your unprepared. You dont have a stamp on this." She says. "Yes, ma'm I was going to tell you I needed a stamp." "I got chu this time but next time come prepared because sometimes we dont have them." She quickly replies. Tells him the total, he pays. It's now my sister's turn. My sister, who needs to mail out a text book to school, walks up and asks, "Hi there, I needed to mail this book out but I'm unsure of which one to use. They also gave me this (the shipping label) so do I just tape it to this?" The ONLY thing I will give this post office lady is the fact that my sister should have known what packaging and ONLY because I had already told my sister, but she wanted to make sure. This lady said after laughing, "well you can use one of those back there (she barely points to where) and honey, this is a FedEx lable" and pushes it all back to my sister. Nowhere on this label did it say FedEx so I'm sorry ma'm how are we supposed to know? My sister goes to the car to wait for me. My turn: "Hi, I'm just mailing these." I made sure I stepped back behind the line. I didnt have stamps for my two envelopes and I knew my third one, being it was going to Austraila I knew would give me an issue with her. Uh oh (I shouldn't be feeling like this...) She looks at everything I give her and then says, "AUSTRALIA?! This going there? Honey you need to fill out a customs card. You sure this is going there?!" "Yes mam. That's where its going to..." "Dang, well ok... fill this out... shaded areas only." I happily do what I'm told. Not so bad, at least she didn't yell at me. I fill out the shaded areas only and sign. I wait back in line. This lady is ruthless. I work in the service industry and I can't believe the way she would talk to the people before me. They wouldn't even do anything WRONG and she was still belligerent. It wasnt until her coworker left that she calmed down. How they have a job and some of us don't, I dont understand. I get back up in front of her and she gets upset at the fact that I didnt fill out two small parts that weren't in the shaded area. So I told her, "I'm sorry you told to specifically fill out the shaded areas only..." "Well now you gotta fill out these.." the exasperation in all of us customers was overwhelming. I dont get why any of us had to have a butt reaming from this lady. We're not children to be scolded. As a server, I will say that even with my most annoying customers, I bite my tongue because at the end of the day, it's my job to provide good service as a representative of not only my company but as myself. Dont like what you're doing and cant wait for your "vacation' on Saturday (as she kept telling her coworker) then just go already. I dont leave my house right now to run into the likes of unpleasant personalities. If you hate your job, quit.

Great customer service! Staff is always helpful and very friendly. I would recommend them to…read moreeveryone seriously! Definitely five stars

I was assured that the package I was mailing, a child's Birthday Day gift would arrive promptly…read moreas discussed. Their system had an past address in addition to the current address in the system.The package was shipped to the incorrect address even though the correct address was noted on the box. Luckily the receiver, after discovering it had not been received, went to the old address and sure enough it was delivered ther...thus 2 days late! I asked for some consideration uthe manager was very rude and showed no consideration and accepted no responsibility in noticing the descrepancy in the address already on the box!!