Mail get misdirected and processed very slow Package going…read more139 Miles takes a week? NOT GOOD

The staff were friendly and helpful. They explained to us our different options for mailing an…read moreimportant package and I heard them take their time with other customers to exam options and advise them to return to the line after filling out the forms. They have a good system in place for efficient service to help the line move quickly. The two postal workers we interacted with were friendly, making small talk about where I was mailing the package. Since I'm originally from California and not that familiar with all the towns in Wisconsin myself, I was surprised they had heard of the small town I was sending my package to. All in all, great service and the other customers seemed content as well.

I ship all over the world with no issue except to this small post office in Sherwood Wisconsin…read more The postal lady is a nightmare to deal with. I have mailed at least 12 packages to this place to process through to a customer and every time they either have postage due or errors she finds. The odd thing is. They all meet every detail on the DMM (postal codes). We write notes on the packages saying. This is per DMM please deliver. I am curious how much money is pocketed with postage due when in facet there is no postage due. This lady (Anne) needs to be looked into. I will mail a packaged thick enough to be a package and she will say it is not thick enough. I will send a package through commercial based packing rates (up to a pound) and it will be 14 ounces and she will say it can't go first class (yes it can. Retail only goes up to 13 ounces, commercial to a pound) If a package is to thin to go as a first class package she bumps it up to priority and has postage due of 4 to six dollars? I have in fact gone to four different post offices locally to Ask them if each of these packages are packaged correctly (I get a supervisor and tell them the issues in Sherwood). Each one meets DMM and then when they arrive in Sherwood she marks as postage due? Avoid this post office. USPS needs to look into where all this extra money is going that is being collected?

I just wanted to let people now I have had a post office box for over 30 years. I have always…read morefound the postmaster and others to always be extremely helpful to me and others. If you expect this post office to ignore postal charges, don't. If postage is correct everything goes through as planned. I always check ahead of time when I ship items to make sure I am following all of the confusing rules and regulations, and have found everyone in this post office to be extremely helpful.

I've been waiting 10 days for an important check and now I see no mail person at all today ?…read more WTF?!

I waited in a line out the door for half an hour. Just one clerk. GET MORE CLERKS! Do what Kwik…read moreTrip does and call people up at a certain point.

It's been 4 weeks since we've been here and NONE of our mail has been received since we forwarded…read moreit but for 2 pieces.

Hardly get all of our mail. Always pushed back so they can deliver everyone's in a bulk day instead…read moreof delivering it the day it is supposed to be delivered, and they mark it because of the "weather" on to why it's pushed back. Very lazy. Told us for one package "they were scamming us" and telling us it was for North Carolina not our Wisconsin address. Idiots don't know THE RETURN SENDER. My package was COMING FROM NORTH CAROLINA. Ridiculously horrible service.

Sent a package to my sister in Chicago and the customer service guy ( heavy set) tagged the wrong…read morebox. My sister got some photos of children and cards, not the $150 gift I sent her

I just had to take the time to tell you how great your employees are! I have been in many many…read moretimes over the years with my ups packages (quite a few Amazon returns in addition to personal shipping) and every time no matter how busy or how slow it is, everyone is so patient, friendly and so helpful! Today I had Eric and he took the time to help me figure out how to email an Amazon return label to the store so it could be printed. He was patient, understanding and so nice. In this day and age some businesses treat you like a like your just a transaction, it's refreshing to be greeted with a smile and assisted in any way needed. Kudos to your staff!

I used to work there. They would send invoices out late and notify inbound call workers that they…read morewere going to get slammed. Then sit back and collect millions in late fees.

I ued to work for this company and it is hands down the worst company I have ever worked for. I…read morehave countless stories about the incomentant management etc.. I can sum it all up with a phone call I received from an irate customer one day. He said this is the worst company I have ever dealt with, I don't know how you guys are still in business. I had no arguement because he was right.

I was in a tough spot having purchased something in Appleton WI that didn't come with shipping!!!…read moreIn Hail Mary, I reached out to Postal Express and More. They offer a service to go pick up the item, package it up, and send it to me!!! Robin was super helpful and kind helping me fix my mistake. She was wonderful. Strongly recommend this store. You can't get service like this anymore.

My first experience at this location was wonderful. The owner was very helpful and friendly…read more Unfortunately, I learned tonight that they are NOT at all happy to accept large FedEx Packages. You need to get there before 4pm on a Friday otherwise they have to store them until late on Monday when the FedEx trucks pick up again. I can understand their frustration with space, but what did they expect when they became an authorized FedEx drop off location? The owner's wife was clearly very upset with me. I felt about 2 inches tall. We will NOT be returning to this location in the future...