Fast, efficient and great services. They take care of everything. Convenient and quick.read more

I've been a customer at ShipPro for years and years, and I can honestly say their service is always…read moreexcellent. The team is consistently helpful, efficient, and kind. Dane, in particular, is incredible. He is always so friendly and willing to go above and beyond. It is rare to find this level of customer service. I hope they know how much I appreciate them. Thank you Dane!

Parcel Express is terrific, professional and helpful. I…read moreneeded my package picked up from them by DHL and sent to Italy. Cindy helped me get the job done. She gave me the kind of service we used to get, personal, helpful and efficient. If I had a business, I would hire Cindy. Parcel Express is lucky to have her. She typifies Parcel Express as a company. Karen

I found this place on the net when I was looking for a closer place to mail my stuff instead of…read moregoing to 4th street post office. I like the blonde's attitude when going there. Sent my wife in to send some stuff out and that's when it all changed for me. I filled out the PS 3811 green card but forgot to put the return address on the envelop. Even though it's on the 3811. I told my wife everything is there and the guy made a comment to my wife "Either you can argue with your husband, or we can get this shit done." Wow dude, really?. So, she wrote out the envelop and wouldn't you know the guy put the 3811 over the address just like i said. there was no need for it, I guess he wanted to be a big shot. So she walked out while still on the phone with me and the worker followed my wife out the door. Creeper!!! he said to my wife I heard what you said. She replied I don't care I'm going to file a complaint against you to your boss, the worker said I quote "I AM THE BOSS WHILE FLIPPING HER OFF". Wow, great way to hold boss status while giving my wife the bird. Made my wife cry cause he decided to be a D*ck, the only other cool thing is that was a place of could get a notary for free. But I'll just use two witnesses to replace the notary. This happened on 8/21/26 at 10:44AM way to go "CHRIS" yeah, your name is on the receipt. I didn't know following a customer out to their truck and then flipping them off, because they told you they were going to file a complaint on you, cause you treated them like shit is what boss's do. I'll take my business else where now. If I could give no stars I would have, My wife didn't deserve how you treated her. And the fact you followed her out of the building to listen to her conversation with me speaks volumes about your character, not to mention flipping her off..

This UPS store isn't perfect, but it's the only store in the 5th largest city in Idaho. Yes it's…read morepretty much busy from open to close and sometimes the lines can extend out the door, but the staff here are spectacular! They are always helpful, polite and work as a team. I don't know if it has always been that way but as of mid 2025 they are working so well as a team whine I've been there. For a business such as this teamwork and efficiency is key and they have it dialed in. Missing the 5 star review due to the lack of parking for the only and very very highly utilized UPS store.

Very frustrating to walk in with a package ready to be shipped and told "You just need a scan" and…read morewaited 25 minutes to get a "scan" of the item. This location needs a separate register ready to have drop-off items that are already sealed with a UPS label on it. There were multiple people in-line behind me with the same thing, just needing to "get a scan" and had to wait for all of the other patrons that needed counter assistance for boxing, taping, measuring, entering addresses/recipients, printing, etc. The line was wrapped around the store and it was after Christmas. Unnecessary wait times to be prepared to leave my shipment unlike other carriers in the area. Please figure out a way to streamline this process for those of us that can literally drop into a bin and go about our day because we did the work and do not need "help" or a receipt.

I wasn't so sure when I had to drive for an hour at Staples store to drop off and pick up stuff…read morefrom Amazon Amazon. Well, they had two different different lines. One was huge amazed me as I got in and out really fast and the people were super super nice. What a great store do always

Very helpful and polite staff there at Ammon, Idaho. The checkout clerk was extremely pleasant,…read moreaccommodating, and professional. Such a refreshing change from our understaffed Staples in Jackson Wyoming, where the workers are stressed and less pleasant.

My company has multiple locations in the US and we needed to ship a laptop from our ID location to…read moreour AZ location. We paid for expedited shipping and were told it would be in AZ by today. Our tracking information still only says "label created" and so I called FedEx customer support (the number this location lists is the corporate number). I was given the run around and repeatedly hung up on by the automated system until finally on my fifth call I got through to a human representative who told me "we have no way of knowing where your package is". I was so frustrated by the whole experience I wound up recording my last two attempts to call and how disgusting this phone system is. The robot WILL NOT patch you to a human unless you meet specific criteria. On my first call I told the automated system that the tracking information was not updating and gave it my tracking number. The system regurgitated the information to me that I knew prior to my call and had literally in front of my face. Then when I said "representative" the system told me "thats not an option" I pressed 0 several times and the robot again said "nope not an option" until it eventually hung up on me. On my second call I repeatedly pressed 0 and the system told me to reach out on their chat system on the website, when I did the chat system told me to call. The 3rd attempt was the same as #2 4 more of the same 5 I lied to the robot about the package being missing only to find out it may as well be once I got connected. The rep repeatedly told me that we still had the package as far as she knew, and it hadn't been dropped off at the facility. Genuinely disgusting service but not on the individual representatives, the blame is on FedEx as a company. It clearly has no care for it's customers and no respect for the industry it's in.

Doesn't follow the delivery instructions, left it outside of the main building instead of inside…read morethe door where it's supposed to go. They have done that before and my package got stolen because I wasn't home to get it. This second time they didn't even mark it as delivered but luckily I was paying attention and noticed it get dropped off. It's pretty ridiculous that the driver can't simply open a door to put it inside. Also no other mail carriers have an issue with this besides FedEx.

Great place for a business (or personal) mail box, indeed a copy center as well. Very friendly…read morestaff, Dane is especially great at keeping an eye out on everything. Accepting of our multiple deliveries, decent price for the mail service. There aren't many places like this in Ammon, the UPS store comes to mind, but this is more accepting and personable, and UPS is always more crowded. Definitely recommended.

From the owner: Ship Pro is a premier business service facility in Idaho Falls. We are the one stop resource for…read moreall your business needs, your office away from home. We offer over 40 different business services including: FedexUPSUSPS High Speed Black & White CopiesFull Color CopiesPrinting: Business Cards, Letterhead, Envelopes, Promotional Products and much more!!Packaging ServicesOffice Supplies and GiftsGive us a call or stop by the store, we offer Idaho Falls premier showcase of promotional products to help your business make more money. We are a full service business center, try us today and it will change the way you do business!

Kolton & Bryce were very considerate of our situation and moved all items with care! Excellent…read moreexperience!! We had an older family member who needed to move to another state. So thankful for Interwest, they literally took all our worry away and made the move easy!

They value their costumers and employees like shit. They don't treat them well. They don't care for…read morecostumers household goods, they just toss them around and don't care if they break or not. They don't give their employees raise, but they make sure they are busting their ass without breaks. You would be better off with another company than this company by far .

My mail has been going to I live on autumn Ln It's been…read morehappening with many of I've had packages stuck in the mailbox with the key that won't work for a long time. I don't even know what happened to that got it. Thanks. I will remain anonymous.

We ordered live chicks, USPS did an amazing job getting them here!!…read more Our chicks went from Missouri(Cackle) to IF in 2days!! They even put them on a plane from Boise to IF-even though they had time to put them on the truck(they went at 1am). The post office called me to let me know they were there & where I could pick them up even before they technically opened!! Only issue, my son went to pick them up on his way back from work, had left his ID in his lunchbox. He had a picture of his ID on his phone, proof that he was called, & obviously knew the name/address on the box(it was addressed to my 11yo in 4H), to & from. Nope. So he had to come home & go back, leaving the chicks for an additional 30min(not a big deal, but could have been)....&then the guy didn't even look at it, just enough that he had it. Kinda super silly!! They also weren't overly friendly, just kinda doing their job, but not unfriendly or rude either...European style customer service. Overall we were impressed by the service, but there was still room for improvement.