Nice post office and employees. We got a notice that we had a package but that they couldn't…read moredeliver it. We have people in the office who usually accept packages but this required our signature so we went to the office to see what to do. We were the only people when we walked in. Two gentlemen being the counter greeted us and listened to our problem. They explained why it couldn't be delivered and went to the back to see if the package was back but no. So they suggested coming back at 4 when the package should definitely be back. (Carriers come back around 3 but unload the truck so 4 is safer). They were extremely nice helping us. We have had no problems with our mail until today (and it was not a post office issue). I would definitely go back. When you're used to post offices with lines out the door and beyond, this office is

I've been waiting on a check for my retirement for 10 days. This is ridiculous. How can I get my…read moremail? Can I hold it at the post office and show them? What the heck?

Hands down the friendliest Post Office on planet earth. The other posters with negative comments…read moremust be the problem. I've had nothing but wonderful interactions the many times I been to the Payson Post Office.

I have found it very difficult to work with Postmaster Lori Harris throughout the process of…read morerequesting USPS medical hardship mail delivery. When I submitted the required documents to the Payson Post Office, I requested a receipt confirming they had been received\. That request was denied\. I then asked to take photos of the documents in the post office environment proving they were in the post office at that time. I did follow up with phone calls which went unanswered, however, I persisted calling and was told Postmaster Lori was in a meeting and could not come to the phone. They did give me a verbal confirmation that she received the documents. During the inquiry and gathering of documents, Postmaster Lori did not provide me with all of the information necessary to complete my application\. Fortunately, I researched the USPS requirements myself and discovered additional forms that needed to accompany my request\. Had I relied solely on the information I was given, my application would have been incomplete\. During a scheduled visit to my property to discuss my hardship mailbox request, I felt I was treated disrespectfully\. Based on observing me walk only a few seconds, Postmaster Harris stated, "You do not look disabled\." I found that comment inappropriate and inconsistent with the purpose of the visit\. At that point, I began recording the conversation on my phone to preserve an accurate record of what was being said\. When she noticed, she asked if I was recording\. After I answered yes, she stated, "It is illegal to record," ended the meeting immediately, and returned to her vehicle\. Before leaving, I asked whether it was illegal to record on my own private property in Arizona when the recording was not concealed\. My question was not answered\. Instead, I was told, "I will call you," and she ended the meeting by abruptly leaving\. My experience has left me concerned about the professionalism and customer service I received\. I intend to submit formal complaints to the USPS Consumer Affairs Office and the USPS Office of Inspector General so the matter can be reviewed through the appropriate channels\. For anyone considering filing a complaint with the USPS Office of Inspector General online, pay close attention during the process\. Some complaint categories may redirect you to the USPS Consumer Affairs system instead of the Office of Inspector General\. If your concern involves employee misconduct or other matters within the Inspector General's jurisdiction, verify that your complaint is being submitted to the correct office\. I encourage others who believe they have been treated improperly to document the facts and use the established complaint process\. Constructive feedback and accountability help improve public service. I certainly hope my review is not met with retaliation.

Friendly Service I…read morehave been using tris post office for years and Tracy is always a helpful, can do person who makes things flow easily. She is the only person whose name I know since she seems to always be there. Other than that what can be said about a postal office... you get your mail, you shop your mail out!

I wish I could rate this place zero stars. The USPS driver was too lazy to walk to my front door to…read moredeliver my Amazon Prime package. Instead she changed the system to say that I switched the package to be picked up at the USPS store, which I never did. Super rude given that I pay for Prime to have my packages delivered within a certain time frame. Hire better staff that can do their job properly and walk up to a door to deliver a package. Absolutely ridiculous.

I've lived here over 20 years and these guys never have their stuff together. packages are always…read morelate, mail is always failed to delive. overall they just faik to do their job.

I really like the Eagar, AZ. post office. The employees and the service is great. I definitely…read morerecommend this post office.

Waiting in line is really a drag, but an almost daily occurrence. Yesterday I waited a good 10…read moreminutes. One person at the counter only, while at least 2 others could be heard laughing and talking in the back room. Very unprofessional!!! The box I had waiting for me was way too heavy and oversized for me to carry. NOBODY stepped up to help. Not even the 4 men in line offered any assistance. I will go back today with a dolly and see if they will at least help me load it. Also, I find it very odd that the postal employees don't dress in uniforms or at least have some sort of ID on their apparel. Also chewing gum while serving customers is really bad manners. But I suppose government employees don't care that much, they know they have job security, no matter how sloppily they accomplish that task.

I completely agree with Robert D. The older lady employee…read morebehind the counter constantly butts in, inputs herself into conversations with other staff and overrides their answers. She has to be the ONE to know everything over the other counter staff who do just fine on their own. She is condescending to customers and constant long lines don't phase her. Gladly, I no longer have to use this post office.

I really like The Springerville Post Office. The employees and the service are exceptional. I…read moredefenitely recommend this post office.

Had contact with Dwight for a package a customer did not provide full delivery address for. He…read morelocated the package and followed up with us several time. He was very helpful. Thank you!

Our mail, including medication, is frequently put into the wrong mail box. This needs improvement,read more