Still hard to get into driveway from busy road. But driveway is fixed! Guy inside worked quickly.read more

Rude service. Don't use the copy machine - customers aren't allowed to. BUT they don't have any…read moresigns up saying that when calmly suggesting to the employee that they should put up a sign (instead of embarrassing customers about "don't use that!") the employee rolled his eyes at me and said that it's up to management or the manager.

shipped a chandelier from this office. arrived damaged. I went to claim insurance on the damage but…read morefound out this shipper only insured it for $200 dollars when we told him it was worth $1750. when I confronted him about it he said we signed a paper that stated $200. we asked him to produce the document and he couldn't. his response was you're getting a reasonable amount from FedEx I'm having no further contact with you. he would not return a simple email when I asked him to let me know when he receives the check from fedex and when he sends it out. no response. instead I received a check in the mail with $24 postage due. what terrible customer service. I support all veteran owned businesses but its representatives like him that give veteran owned businesses a bad name. I was a returning customer and to treat me with such terrible customer service and lies, Ill never go back but I doubt if he cares.

I am absolutely thrilled to give a 5 Star review for Robert at ShipRite ; This guy was super…read moreefficient, super nice, and the best Shipping service ever. He was so helpful in packaging an antique sign I was shipping to California. He returned calls, listened well and knew exactly how to get my shipment going. If I could give 10 stars I would; Robert deserves 10 Stars for sure. Thank you so much Robert. Robert is professional and a fantastic guy to deal with. Great service ! Kindest regards Paul C Burbank CA

TL;DR: For the really important stuff, trust these guys…read more Longer version: Was in Ithaca for a family memorial service; thus the ceramics and pottery we were shipping back to California had a great deal of value to us. How do you ship several pounds of bowls, ceramic art and sculptures? Could have used the Post Office, UPS Store, etc...and probably end up with a box of fragments when it arrived. Found Uncle Marty's on Yelp, and was encouraged by the reviews, so we drove the rental with a trunk full of ceramics there. Staff was very understanding, kind, and friendly. At the same time, while they were gentle on the items and very mindful of how to pack them, they were also very conscious of the cost implications, and worked through several different options to find the right number of boxes (and the right sizes) to ship off the items to two different locations (daughter in Chicago, us back in California). While it didn't end up being inexpensive (not Uncle Marty's fault...FedEx ain't never been the cheapest), I am pleased that every single item arrived perfectly packed, safe, and undamaged. I'm not sure if I'll ever find myself again needing to ship things from upstate New York, but if I do I know where I'll go.

I stopped here recently because I used to ship via DHL from my office, but campus is closed and I'm…read morenow not able to schedule a pick-up from the same location. I have a DHL account I've used for charging the cost of shipments; however, the person I spoke with at the front desk of Uncle Marty's while trying to ship out my parcel said that they have a specific retail export account number that all shipments get assigned to when being scheduled for pick-up... so they can't use alternative DHL accounts for charging shipments. When I offered to pay for the shipment with my procurement card, that seemed to be fine... until I inquired further about whether or not duties/fees could be charged to that same procurement card upon their arrival at the destination processing facility (I was shipping to Tanzania, and this is an easy process when shipping via your own DHL account). I've typically ensured our office - as the sender - makes payment on duties/fees for a parcel, at least within the last couple years (it expedites the delivery, and many international institutions in the developing world don't have the easily accessible means to pay for duties/fees on an item that's being provided to them as a donation). Since I wasn't able to ensure that duties/fees would be paid by me/my procurement card as the sender - and I couldn't use my own DHL account - I ended up leaving, parcel in-hand, without being able to get it processed and sent out via Uncle Marty's. I was also able to leave with a single plastic waybill packet, as well as a paper waybill... after specifically requesting both items (more than once). While DHL has certainly preferred folks go through their electronic scheduling system in recent years, that has proven to sometimes be problematic when shipping to certain parts of the world (given the need for indicating villages / areas that aren't especially known)... so I like to have a couple paper waybills handy, and I *HAVE* been able to ship out with paper waybills (i.e. without DHL rejecting the parcel because of a paper waybill) without issue. In the beginning of working from home back in March, I had gone to the Pack & Ship store that used to be on the corner of the Commons to ship out an identical parcel. There? No issues whatsoever (and yes, I used a paper waybill for that parcel). But that store is closed now, so I opted to try Uncle Marty's. Unfortunately, the process isn't as easy here as it was at the store on the Commons (which was so much easier because I was just able to use my DHL account number for any / all charges). TL;DR The explanation above probably includes more complicating factors than most shipments being sent out via Uncle Marty's, but it was my experience. The guy I spoke with at the desk was certainly friendly and answered my questions helpfully (hence the rating), but it's important to know the complicating factors of trying to use your own DHL account, etc.

Shipping through them may be a little more expensive than doing things yourself but it's worth it!…read moreThey provide packaging, even for big or odd shaped items, and take care of everything. They make selling items on eBay very easy :-))

From the owner: Shipping, packing, copies, faxes. Mailbox rentals. Fedex and USPS Shipping. DHL for international…read morepackages.

I would give them more stars if I could. The people at Mail n' More are always friendly, ready to…read morehelp in whatever one needs. They greet you with a smile when you come in the door. They are quick to help you in whatever it is you need. I was there again today, and got immediate help and was out in a short amount of time. They will help you with whatever you need mailed out and keep your best interest in mind. This is why I always go to Mail n' More for all my mailing of regular mail or packages. I would not go anywhere else. If you have never been there, you should DEFINITELY SEE FOR YOURSELF HOW GREAT IT IS by going to Mail n' More! You won't be disappointed. It is where I always go. Thank you to the Mail n More Staff! Nanci W.

I very recently went to my local Mail 'N' More for the first time to drop off a package for a UPS…read morepick up. What I expected was kind of a Like a bland commercial UPS store itself but it was nothing like it! They have all kinds of stationary and office supplies that you can buy, little gifts, locally made produce like jams, jellies, maple syrup, honey and the list goes on! The guys at the counter were super nice, helpful and accommodating! Gosh I love this little hamlet!

The day of delivery was delayed cuz no one was home. Second day, I believe driver might have stolen…read morethe iPhone that should be in the package. Then didn't deliver again rest of the week and said to be pick up. Went to pick up and the box was empty after I brought it home to open. I should've open at the FedEx center. The driver stole my iPhone that I bought for my dad. Please be ware. They steel phones and maybe other things at this FedEx. I have no words.

They threw my package about 20' from side of house to door…read more Any one know the phone number to the local office

I'm incredibly frustrated and furious. We overnight priority mailed a set of car keys to a vacation…read morerental, there wasn't a mailbox, so they were routed to the post office, which is acceptable. We went the following morning to pick them up for our drive home, and Alicia the front desk employee greeted us and said they weren't there. We showed the tracking number for the package, which said they were available for pickup at 1:31 the day before, and she kept insisting "that doesn't mean they were delivered, it doesn't say delivered". Please explain to me what 'available for pickup' means then. She proceeded to half heartedly pickup a few papers and shuffle things around without really looking, asked us if it was an envelope or package, insisted we couldn't mail things to the post office, and claim she was there the day before and hadn't received any priority packages. To be honest, the entire was in such a state of disarray that I'm not surprised she didn't seem to want to apply the effort to actually look for our PRIORITY PACKAGE. Alicia claimed they would've just been returned to sender since the address had no mailbox, and we gave up and accepted we'd be making the five hour drive home without them. Two hours in, we receive a phonecall, and low and behold, the post master came in and found the keys. They were there the entire time. She was unapologetic in delivering the news, offered zero recourse, help, or any sort of customer service. When we called to complain an hour later, she claimed the post master was out for the day. Really? So we came at 11 and he wasn't there, he comes in between then, and is already departed by the time we called back to complain at two? Interesting. Honestly, the overall lack of care, customer service, and actual incompetence could only come from a government employee. The fact that she is employed by this office and ever left unsupervised is an absolute disgrace. You should be ashamed and embarrassed by the people you employ. And the fact that you don't even have the courtesy to then overnight the keys back for all the inconvenience? Unreal.

I needed to go to a UPS store to return a couple of Amazon packages and this was the branch in the…read morearea open on Sundays. The drive to Rome from Utica was worth it. There was only one employee in the shop and she was efficient, courteous, and kind; she helped multiple customers at once and quickly got people out of the store while keeping her sense of humor.

Rude arrogant male employee there, i am well versed in shipping and he was combative and wasnt…read morelistening, i had to get upset for him to listen to what i was saying. His response 'oh' Terrible

staples used to always print signs for my temples fundraiser at $4 a sheet enlarged. this year they…read morerefuse to use the cheaper paper and instead want $100. sad that they have become solely profit driven and will only do higher end products even though we only need for indoors 4 days and black and white

Always have a good experience here. Friendly staff. Get shipping supplies here, prices are fair…read moreoften sales on little stuff